The team at CTCC is fantastic! The therapists have been a huge help providing my son speech therapy…read moreservices.

My special needs child was discharged from this location because as they explained, "he wasn't…read moreshowing enough progress"! So the kids that don't need it as much are welcomed but the ones who need it most are discharged....something terribly wrong with that! If there were negative star ratings that is what I would rate them!

Amy has been helping my 5 year old with her speech/language for about 4 months now. Having a…read morenewborn, it would have been hard for us to take her to see a therapist but Amy traveled to my daughter's school to see her. Unfortunately she is out of network with our insurance so we were having to use our out of network benefit. Beginning of this year, we lost our out of network benefit so we looked for an in network provider and had 2 sessions with the new provider. We knew after 2 sessions that we would not get the same quality of therapy that we were getting with Amy. My daughter also said she liked Amy better so we contacted Amy and resumed therapy with her.

Our daughter has been in speech therapy for 6 years through her elementary school. She has…read moreprogressed, but the pandemic forced us to realize she needed more focused help, In a little more than a year, with Amy's guidance, our daughter's speech has improved magnificently. Her speech is clearer and she self-corrects--huge progress. Amy also provides family support. She often texts homework ideas and progression videos of our daughter to help us. We couldn't be more pleased with the assistance that Amy provides.

This practice is the answer to what you have been looking for. The environment is friendly with…read morecompetent, responsive professionals and a number of wonderful therapy options. The culture is one that allows you see they care about your child and your child's needs. This means everything when trying to find answers that provide for their needs.

This review is entirely on the practice itself and it's business practices and not the therapist…read more When I first started taking my son to speech therapy there I was asked to leave a credit card on file for easy of being charged the copayment for my son's visits. A year or so later, without any notice they started charging a 5% "convenience fee" for using a credit card. There was zero communication about this. This is a medical practice with terrible communication and terrible business practices. When asked about the fee, I was told that credit card fees had gone up because of inflation - guess what, that is not my problem.

While there are many good things about this particular business in Woodstock, GA, we have lost…read moretrust in their claims to put the child's needs first. Once we started asking questions and asking for things specific to our child's needs, we were told to not return and that all services, ABA, OT and speech were terminated immediately. Each child is different, so each has different needs. Asking for things outside of the standard was met with resistance and eventually an answer of "that is not how we do it." We were asking for the ABA that our child was attached to not be changed as the last changes causes worsened behavioral issues. We were told previusly that the changes were in the best interest of the child. We were also told that the changes were being made by staff that were not part of the child's care team and that did not work with her daily. We let them know that the changes had negatively impacted the child and were told that more changes would be made anyway to get the child accustomed to changes. This is not working for our child and there seems to be little compassion or concern for this child in reguard to this particular request. We offered several different options that would keep the security of the child's trust in her RBT; each was dismissed. They have been providing services for months, and now discontinue all of the services, including speech and OT, because we lack conviction that their forced changes are what is best for our child. We also indicated that we were trying to accept and would communicate with them about behavioral changes after the RBT changes were implemented. I guess we were correct to question, though it was not received well. Know that there is no expectation of privacy when sending emails to one member of the staff. Our/my emails were shared within the business without my knowlege or consent. I believed that the emails I sent to the counselor with information about the child's behaviors at home were private. They were not private and were likely taken out of context to some extent since the emails were in follow up to our "in person" conversations. There does not seem to be good communication between the BCBA, RBT and admin at this location. We would repeatedly need to address the same issue to multiple people in order to be heard. It is very frustrating. Remember that you are the best advocate for your child. It is seems wrong, you are the best person to question it. You do have the right to ask questions, offer suggestions and alternate strategies, and to expect privacy. You are the one that is with your child long after the staff clock out.

Our family has utilized Ashley Jorge SLP at HHTS New England for over 1 year now. She has been…read moreamazing with our son and he would not be where he is today without Ashley. We consider Ashley part of our "extended" family and she has an incredible band with our son - which has helped him to grow and succeed even more. Ashley is always there as a resource and support for anything we need. She is one of the biggest advocates for our son and does anything and everything she can for him. She has also reassured us in hard times that "he will always have a home with HHTS". I cannot recommend HHTS New England enough to any parent or family in need of services.

Summit is fantastic! My son has made so much progress while receiving ABA therapy at their clinic…read more The owners and staff are super knowledgeable and easy to get in touch with. They treat my son with respect and compassion.

DO NOT SEND YOUR CHILD THERE! This place lacks effectiveness! The owners are only about their money…read moreand will not communicate with you outside of email. The 2 years I was there, we did not receive parent training. This is my first go round with autism and I did not know that parent training is something we were supposed to receive. The environment is sterile looking and the kids do not go outside. One day I brought my son inside and the therapist took him to the bathroom and if it wasn't for me my kid would have sat in another kids urine. My sons classroom was dirty and riddled with chips. These were the chips he ate the day prior. My son's underwear from the day prior were thrown on the floor and his snacks were in the bathroom. Jen, of of the owners, was sooo excited to tell me how my son was doing such an amazing job, come to find out she got my son mixed up with the other black kid there. I told the other owner shauna that my son's schedule needed to change to accommodate PT. She asks me why does he need PT? She thinks he's fine. The just incorporated circle time. Also, my son should have been getting 40 hours a week - Shauna could never give a clear reason why he did not get 40 hours. My son was never offer to go to the other location that has more verbal kids. My son started mimics sounds of the other children that could not get verbalize their needs. The had a lice outbreak 2 different times in two consecutive weeks. I did not get an email from the owner the first time-I found out through a person on staff. Come to find out, the kid gave it to the therapist and the therapist without know gave went to the other location. They never shut down the center to clean it. Instead, they made the therapist check for lice. When I told the owner I was keeping him out because I do not want my child to get lices, she in an around about way suggests me to put gel in my sons hair. They are both tone deaf and unyielding-the should not be owners if they don't want to deal with parents. They play favorites and do not help all parents. I have had to assist other parents crying in the parking lot due to money troubles. There was an incident when a therapist almost backed his car into a child. They did not send out a notice to parents about the dangers of leaving their children unattended. This school says it's a private school but they are not. They hoard information and are not friendly.

We've been through multiple ABA programs over many years, and BTS ABA Therapy is by far the best…read moreexperience we've had. They truly stand out, especially for older kids, something many places struggle with or say children have "aged out" of. BTS not only welcomes them but provides thoughtful, effective support tailored to their needs. Communication is excellent, consistent, clear, and responsive, which has made a huge difference for our family. My girls genuinely love going, which says everything. The RBTs are incredible, compassionate, attentive, and truly care about each child. I feel confident they are always in the best hands. The owner is very involved and holds very high standards, and it shows in every aspect of the program. The facility itself is state of the art and unlike any other center we've experienced. We are so grateful we found BTS and highly recommend them.

I had a conversation with the Practice Administrator and decided to take my child elsewhere. She…read morewas very cold and showed zero compassion for our situation. Very disappointed as I do know they have some great therapists.

I sent an email to Dr. Nassar explaining my symptoms and asking if she had ever treated a case of…read moreocd/anxiety like mine and if she thought she could help me. She replied by simply saying she had cc'ed her office manager, who could answer my questions and schedule me for a session with Dr. Nassar. For anyone with intense daily anxiety, time is very important. We need help from the hell in our minds asap. Dr. Nassar seems to be another example of a, "pay me first and then I'll tell you if I can potentially help you" psychologist. With that mind set, those if us on the edge and needing help will just have to go through several first visits with several psychologist and tell our story and explain our symptoms several times and pay several hundreds of dollars in the meantime. And if you're like me, there are times you have laid in bed in the deepest of anxiety hells, contemplating pulling the trigger just to escape the intense fear in your head. The clock may be running out on people like you and me. We don't have time for psychologist that won't simply say, "yes, I've seen this before and I believe I can help. I'll have my office manager contact you." Hang in there. There are good psychologist out there. And we'll find them. I hope.

I was a patient of Dr. Haley when he had his own practice in Scottdale. He was the BEST and his…read morestaff was AWESOME! Kind, compassionate care. Accessible. Timely communication. Professional. Then, Covid happened. He closed his practice, and joined 1 Alliance. Biggest mistake he could have made. He's not the problem. This office is operated by the rudest and most unintelligent ass-clowns I've ever experienced. And his assistant Jill is a pitiful woman. Making an appointment is near impossible. Their response times on phone calls and emails are ridiculous. I couldn't take it anymore. I left this practice after being a long time patient of Dr. Haley because 1 Alliance completely soured the relationship. And the kicker - the office manager when you call the main line couldn't give two shits. No apology. No interest in righting the wrongs. You're just a number to these people. If Dr. Haley doesn't know how poorly all these fools make him look, he should. He really is a great doctor. But the entire staff needs to be fired and replaced. Any place is better than 1 Alliance.

Yvette C was my hero in what could have been a life or death situation. There was a discrepancy in…read moremy medication (what the Dr wrote vs what the pharmacy gave me) & things could have ended badly. I'm grateful that she has so much attention to detail. She's been working with me for almost 2 years & I am appreciative of her... She's an angel...literally. Anyone who gets Yvette assigned as their counselor has a good thing going for them.