I've been a customer of Alps Shoe Repair for over 5 years and he is wonderful!! My first…read moreexperience was new soles on a pair of motorcycle boots left to my by my best friend who died in 2004. At that time the boots were alreaady years old. Everytime I wear the boots I remember my best friend. Additionally I'm a Western boot fanatic - 12 pair. Each pair wears metal, ornamental tip guards and each time their installation was excellent. (It's sad how 2 negative reviews from years ago tarnish his reputation)

Love this little business! Always ready to help and does phenomenal work! He will be honest with…read moreyou on whether to salvage a pair of shoes or let them go!

I've had my boots repaired and or a 1 inch sole added to one boot due to broke leg I had for 40…read moreyears . I have never had an issue with the time, price or craftsmanship. This business is 2 nd generation. They have been doing shoes in Athens ga since the 1960s the location has been a shoe cobbler location for over a 109 years. Great people!! I'd use no body else

Marvin's Shoe store provides quality service. The owner is very professional and reliable. The…read morejobs he completes are done right and the repairs hold up very well.

I took in my black boots to get the bottom soles fixed and he did a fantastic job! I didn't want to…read morebuy brand new black boots when I loved these so much already. They replaced the bottoms and also did a slight paint over job, charged me 30$ and was ready in about two days.

Old fashioned shoe repair done right ! Boots cleaned & shined & my beat up Italian loafers were…read moreresown where needed & cleaned & shined. A little pricy but Hey ! I'm still livin' in the '80's.

I have never been so pleased with a shoe repair shop! Not only did I receive excellent,…read moreprofessional service, we had a few laughs as well. I had a belt resized and had a small wristlet refurbished with leather cleaner, conditioner, polished and buffed. She looks brand new! I am beyond happy and I say run, don't walk to West End Shoe Repair! I am so happy I found them and should I need any other work, I will be there straight away! Highly recommend - you get what you pay for and my money was well spent!

Amazing job!! I dropped two pairs of heels off at West End to get the tips replaced. The tips were…read moreworn down and on one shoe, the tip had come completely off and the metal was starting to wear down as well. When I picked these shoes up... they looked like new!! Well, as new as 2 year old shoes can look lol. These shoes are my favorite for work and super comfortable. I would have hated to buy a new pair. Thank you for saving my shoes!! I will be bring in a third pair to see if they can stretch them.

Eric is fantastic! Talented and kind! He was able to hem a pair of jeans for this short girl in…read moretime for a trip..same day! Would never know the jeans were altered! Will be a repeat customer! Thank you Eric!

I am not one to give bad reviews, unless its food. But for what I paid and for as long as it took I…read morefeel I must speak out. This was a very rare coat..in fact I bought the last one. I took it in to be tailored as it was a bit over sized. When told that wasn't something he wanted to tackle.. I asked to have a zipper installed as I am a disabled vet and had problems with the original snaps... long story short he removed my snaps (The zipper was behind so no need) installed fake "Rivets" and didn't even seat/secure them with a tool..just pushed them in "Plugged" the hole with them. Well I lost two of them the first night I wore it. I found them on the floor. I ordered a tool to see if I could seat them, but I bought cheap wrong dies that wouldn't work. The second night worn, the zipper tore loose from the hand stitch. All in all this was beyond a shoddy rushed job that I waited over a month for. I paid $200 for the coat and $150 for this "Work". I didn't take it back and complain, I figured this is the work they do and didn't want to wait weeks again to wear a football jacket when the season is about over. I know how to sew (Thanks grandma) so I will take the $150 loss and just do all the work all over myself. So maybe I got a bad day job, I don't know...but I am throwing this out there to all. If it happened to me with my prize item..I would think hard about giving them your item. I am adding pictures of rivet heads, holes in jacket and zipper and stitching.

Moved up here from 30A and needed to get some work done. They did fantastic work on my Tecovas,…read morewill be using them again and again!

BEWARE!! Both he and his wife are thieves who take advantage of their customers. She charged me $45…read moreto repair the straps of these sandals. When I came to pick them up, they weren't done so he put black shoe polish on the straps and handed them back. It took less than 5 minutes, and they still look awful. GO ANYWHERE BUT HERE.

Wesley Chapel Shoe Repair is located at 2375 Wesley Chapel Road Decatur, GA in the Kroger Shopping…read moreCenter I needed the heel taps replaced on my boots and I was extremely surprised that it cost $35. I thought that's pretty expensive. I should just buy a new pair of boots. Nevertheless, I agreed to pay the money. The quality of the heel replacements was fine with me and it took about five days to complete my request. In honesty, I'm not sure if that's a fair price. Next time I'll shop around first.

I took one of my favorite pairs of shoes to be repaired. The heel had come off. The gentleman…read morereplaced both heels! They look brand new. The best part is I had it done within 3 hours and the price was reasonable! Highly recommend!!

Brought my boots here to be polished. He didn't even take the laces off to apply polish. It also…read moretook a week longer than expected. Even a call saying they can't do it would have been better than what they charged me for. I expected more from this place because of their good reviews.

This is THE place to take your shoes/boots. I had a pair of prized boots that had a leather bottom…read moreand sole and they were heavily worn through. I had a new sole put on along with heel taps and now they're good as new. Quick turnaround and great prices too. Don't hesitate to come here.

Excellent work and speed of return. I take all my shoes there usually for cleaning sometimes…read moreresoling.

I have been taking all of my Chanel, Gucci, etc shoes and handbags and belts to this vendor. At…read morefirst, he was a kind and attentive store owner. He did excellent work at a fair price. Something has changed and now he gets frustrated REALLY easy and has to be told instructions over and over and over again. He has had some of my items for a while now, and each time I come back either something isn't complete or has to be redone and I have to repeat the exact same instructions from the previous visit. I understand why some items have taken a while, but I know that he is not working on my other items in the meantime because he is "too busy". He is now openly expressing his frustrations with me when it is he who doesn't understand and doesn't write down or remember the instructions. And when giving the instructions I don't feel confident he understands them. While there is a language barrier, it isn't that. He doesn't like to "hear" what you are saying when he is frustrated. Which is almost every time I come to check on my items. I watch other people come into the store while I am there and he treats them like they are royalty. I feel like since I am a returning customer, who brings a lot of high end business to him, he should treat me the same or better! I have a lot more purchases that I was going to bring to him. I will not do this now. I will ONLY bring new items to him if I can't make it to Atlanta due to his customer service. Make sure he gives you a timeframe of when the items can expect to be completed and that he writes everything down and you should be fine, I hope. I will edit this review if his attitude changes.