I really wanted to have a positive experience with this company because things started off well…read more The staff initially seemed helpful and knowledgeable. Unfortunately, things began to fall apart shortly before finalizing my cabinet order. My final renderings were never properly completed. One entire room was missing from the plans, and major updates that were requested - including switching from frameless to framed cabinets (which affects cabinet sizing) - were never reflected in the drawings. It became very difficult to get in touch with anyone to finalize the order or receive updated plans. Eventually I went into the store in person, where Liad offered to "fix and finalize" everything on the spot. He manually drew out the new layout and entered the order on his phone, assuring us he was taking care of everything. However, no formal layout, purchase order, item list, cabinet sizes, or updated renderings were ever provided. I was told we could rely on the existing renderings and that getting formal updates from the designers would take too long. After paying, we heard nothing until my contractor informed me that cabinet boxes were being delivered. The delivery arrived without any paperwork, purchase order, or layout for my contractor and cabinet installer to reference. Once installation began, we discovered multiple issues: missing items, incorrect cabinet sizes, missing panels, and accessories that were the wrong size. Trying to resolve these problems was extremely frustrating. It was again difficult to reach Liad until we went back into the store. He repeatedly asked us to provide a list of what needed to be fixed, but that was difficult because we were never given a purchase order or layout showing what was actually ordered. What stood out most was the change in demeanor. Conversations that were initially helpful became defensive and dismissive. At one point he even questioned whether our installers "knew what they were doing," and suggested modifying cabinets to make incorrectly sized accessories fit instead of addressing the ordering mistakes. At this point I have had to purchase replacement panels, shelves, and accessories out of pocket from another cabinet store just to keep the project moving. Both my contractor and cabinet installer -- as well as staff at the other cabinet supplier -- were shocked by the experience and confirmed that this is not how a cabinet ordering process should work. My advice if you choose to work with this company is to triple-check everything and get all documentation in writing before paying. Make sure you receive final drawings, a purchase order, item numbers, and cabinet dimensions. It's unfortunate to have such a stressful experience during what should be an exciting part of a home remodel. Based on my experience, I would not recommend this business. There are many other cabinet suppliers that provide clearer communication and proper documentation.

Our kitchen remodel journey started over a year ago, and choosing Wholesale Cabinets ended up being…read moreone of the best decisions we made along the way. From the very beginning, the design process was smooth and inspiring. The 3-D renderings and final results turned out shockingly close to what we had envisioned--such a great feeling to see our ideas come to life so accurately. During the measurement stage, the Wholesale Cabinets team came out in person, carefully calculated dimensions, and even accommodated my request to include cabinetry beyond the kitchen. In total, we ended up with kitchen cabinets, fireplace cabinetry for two desk,a pantry cabinets, laundry room cabinets, and linen storage. Their willingness to adapt to our scope really stood out. Fitment We chose assembly (but not installation), and the cabinets arrived and was assembled on-site- ready for my GC to install. Overall, I'd say fitment was about 95%, which is excellent. A few minor adjustments were needed, especially around appliance areas like the microwave, cooktop, and built-in oven--but nothing overly complex or unexpected. Everywhere else, the cabinets fit beautifully with little to no modification, which made the process much smoother. Quality The blue finish is stunning, and the cabinets look and feel high-quality. With the hardware, the look really pops. Each piece felt durable in hand--not flimsy or brittle at all. Even after handling them a bit roughly during installation, they showed little to no scratching. That gave me confidence that these cabinets will hold up well over time. Customer Support I ended up needing customer support more often than expected, but every interaction was positive. Responses always came quickly--usually within the same day--and each issue was met with a solution that went above and beyond what I expected. At times, I even received text updates, which I truly appreciated. Yes, a couple of delivery dates had to be shifted, but honestly, for a three-month project, waiting a few extra days wasn't a dealbreaker. In fact, the consistent communication helped make those delays much easier to accept. Overall My project isn't completely finished yet, but I can already say I'm thrilled with the results. The cabinets look amazing, the quality is solid, and the customer service has been dependable and supportive. I wouldn't hesitate to recommend Wholesale Cabinets to anyone starting their remodel journey.

Service and appliance function and value information was as good as it gets! Dave Sablan's long…read moreexperience has given us expert service and time saving choices without pressure, making confident purchase decisions easy. Alison's payment assistance was outstanding!

Matthew Thomas did an excellent job waiting on for plumbing fixtures for a bathroom remodel. He…read morewent his way to find what I needed and in fact had it in stock for delivery to my he also provided to make the cost even more positive. The customer service he exceptional.

I've had really bad experiences at this floor and decor location, I even said a prayer before…read morewalking into this place. My prayer worked because my experience was spectacular. I owe this great experience to Trevor. He was informative, polite, patient and professional. I was able to get exactly what I needed and he assisted me the entire time. This location definitely changed my opinion today- but that's thanks for Trevor!

Come prepared to be overwhelmed and to question everything that you already thought you were going…read moreto pick out when it comes to tile. Seriously, Home Depot is for chumps. There is no other place that you should shop for tile. Even the clearance items are nice tiles and nothing here is hideous. The prices compared to Home Depot are phenomenal and the selection gives you options that you had no idea that you needed. The staff is helpful and will serve up option after option based on what you tell them you're looking for and then if you're like me, you'll completely change the plan when presented with those options. Dope store. Save me tons of money.

Kesone was amazing. She went above and beyond. It was like having a personal designer in my corner…read more She was so kind and helpful. She has a great eye for color and style. Shout out to Kesone. I will be forever grateful to her. She made a stressful remodel much less stressful. Hope she is recognized by the company. Lori was helpful and kind too when Kesone wasn't available. Shout out to her too.

Five years ago I remodeled my kitchen and we used great tiles from Arizona Tile--it looked…read morefantastic and tied in the cabinets & counters. One of the tiles got chipped by plumbers dealing with a problem. We went to Arizona Tile to see if they had more of the same tile. Lori, a Showroom Consultant, helped us try to find the same tile, spending time searching upstairs & down with only an IPhone photo to go by. She ended up giving us about 6 samples to try and match it & was very professional and congenial. They have great tiles to choose from but also took the time to try and help us find a replacement. This is the kind of customer assistance one rarely gets these days. Thank you Arizona Tile and Thank you Lori.

I received a quote and wanted to proceed and they never replied. I called and left a VM. I sent…read moremany messages after. Customer service is awful and maybe my kitchen remodel isn't worth their time even the quote was over $10k. A response would be nice so people don't waste their time if you're uninterested in working with them.

Worst customer service I've ever experienced. Days and weeks without replies to emails. After they…read moregave me a quote I emailed twice and practically had to beg for next steps, still no response. I called and finally got a hold of someone. They told us to come to showroom. We come in and the receptionist blankly stares at us. I had to tell her how to pull up our information. Then she tells us the design lead isn't even there. She calls her and asks if she's coming in. She says yes but doesn't tell us how long she'll be. We sat around for 15 minutes and left. The receptionist didn't even attempt to keep our business. I'm sure the end result would have been solid but this entire process took 4 weeks. Horrible business operations.

Tutu is THE BEST! Always so friendly, helpful and willing to go above and beyond. She helped me…read morefor months ahead of purchase and has now helped me through my remodel to fine tune purchases as the project comes to fruition. I ended up going with high end finishes but never once felt any pressure to do that. She clearly laid out all comparable options so I could make the choice. I could not ask for a better wing woman! :) she even went to my house to grab a package that was delivered when when i was out of town. I mean, come on... who does that kind of thing anymore. Ferguson is lucky to have her.

I can't say enough good things about Thu Nhan "Tutu" Ho at Ferguson. I contacted her needing a…read morereplacement for a damaged floating shelve -- not exactly a fun situation and completely our fault-- and Tutu turned it into a genuinely pleasant experience. She was so sweet and thoughtful, taking the time to really understand what I needed and making sure everything was taken care of. You could tell she actually cared, not just about getting the order right, but about making sure I felt good about the whole thing. If you're visiting Ferguson, do yourself a favor and ask for Tutu. She's the kind of person who makes you want to come back!

A favorite kitchen goods store of mine! You can find everything here. Honestly their selection is…read moreamazing and they have constant product turnover over as items quickly sell and they receive so many items to sell. Most merchandise is wonderful quality and lasts for a reason. Great to go to for starting out after a fresh move too! They have wonderful tag color day sales too, so if something is out of budget you can always wait until said tag color day to score a deal. The staff here is incredibly welcoming and kind! Everyone is extremely knowledgeable too, so if you have any questions, they definitely will help to find the answers. Also they have their own parking lot, in PB too, so it's definitely easy to get here!

What a great concept! I came in to browse and was greeted by a friendly associate. They have…read moreliterally everything you could need and some color tag specials for deals so you can get some great values. I loved the dining chairs that were on display. Selection of linens and glassware was on point. I got a potholder and a little dish I'm using for soap. Nice mission to keep things out of our landfills! I'll be back to donate and get a fresh baked cookie!

Horrible cabinets do not shop there! I have cabinets from there and I've been having problems since…read morethe beginning 2 years and 3 months ! If there are hanging from the hinges they will not open or close. Owner Jen came over to fix many of times and she has excuses for her bad work. She said "those are wrong screws to short .please shop around. Ver bad service!! Closets cabinets very very bad , won't open or close.

I would highly recommend City Cabinets. I worked with Giovanna. She was delightful and practical…read morethinking out side the box. It was tricky enlarging my kitchen into the dining area in my condo. The cabinets I ordered were made by Woodmark and I upgraded them using plywood and solid wood doors. They did not do my installation because they do not do the backsplash and I wanted someone to handle the complete job. I went to many kitchen places but they had the best and most practical design. Thank you for your help and support through this stressful remodel.

They do have some beautiful and unique stone. Great customer service too. Bought a quartz corteccia…read moreslab here.

We were referred to Unique Stone Imports by one of my clients who had her bathroom remodeled. Based…read moreon her experience and photos she showed me we were encouraged to go and we knew we would be in good hands. We were remodeling a half bath and converting it to a full bath. She told me to ask for Brittany and I did. Brittany was very friendly, professional and knowledgeable By the way That place has such a unique collection. When you step in you think " ah.. can I afford this ? " they have styles that suites every budget. without sacrificing the quality. She listened to what we wanted, we told her what our budget is and showed her the bathroom layout with measurements. She was able to suggest what tiles would go where and how. We chose from what she offered based on some photos to she showed us as well to have a better idea on how it would look. Final results are AMAZING we love it and we get so many compliments. We highly recommend Unique Stone Imports and Brittany.

I am so pleased with my kitchen cabinets. We moved into our home about a year and a half ago and a…read moreknew that cabinets with glass were my #1 priority. I called Pacific Kitchens in Clairemont Mesa and I spoke with Lynn the office manager. Lynn scheduled my appointment within a few days and Keith arrived on time and measured and explained everything. I said sign me up and have been so happy with my new cabinets. Tom is the main man at Pacific Kitchens and what a jewel! If you have a question or a little fix it up Tom is Johnny on the spot and what an expert Tom is!! All I can say is Pacific Kitchens in Clairemont Mesa are wonderful!!

Upper Management Change Jan 2025, License subject to cancelation after 4/2/25, Poor quality…read moreworkmanship and even worse customer service. The company under this new upper management only cares about collecting their payments, not about quality work and customer service. PLEASE GO SOMEWHERE ELSE IF YOU WANT TO HAVE A GOOD EXPERIENCE AND BE HAPPY WITH YOUR KITCHEN!!! I contracted with them to reface my kitchen, and I have the following issues: * The cabinets do not match the bases. They even agreed with me and asked me for a paint bid, but then decided that they do match. * The laminate on the bases is already delaminating and it hasn't been a year, in some cases hasn't even been a month * Poor quality parts were knowingly used for warranty work, which resulted in them telling me they would need to come back before they ever even finished. At this point, I think the poor quality workmanship and use of broken materials is intentional. Additionally, they make it very difficult to get work done in the afternoon, as they state they only work until noon. See attached: Statement of information that details the change in management that took place January 2025 Screen Shot from CSLB License Board detailing that their license (639021) is subject to cancellation if a new qualifying person is not replaced by 4/2/25. Screen shots of emails for them requesting a paint bid and then stating that everything matches. Text messages with the now CEO and CFO detailing that installers only work 5 am to noon. Picture of the mismatch from the cabinet to the base with THEIR sample that also shows that the laminate doesn't go all the way to the top of the base. Picture of delaminating base.