I am a hard stick for IV's but these people took 6 tries to get a line started for my contrast…read more That's a new record for me. I was in a tremendous amount of pain and the staff was just rude. My doctor sent me here because of their equipment, I will never go back. Maybe the Merritt Island location is better. I left in tears with both arms bruised and bleeding. Still waiting on my report 4 days later.

I had a complicated MRI preparation since I had an implanted device. First, the receptionist,…read moreJesenia, was very congenial and helpful on the phone. The instructions to turn off my remote that I received from another place left out an important step. Nancy, one of the other techs, was friendly and persistent to find out where the problem was. She did not give up and when to another co-tech (Taylor) who had come across the problem before. She solved it and both techs went through the trouble of making an accurate copy for the remote for me. They made me feel relaxed and everything worked out great. I even had an appointment on a Saturday. Hope this helps out anybody looking for an MRI (my MRI machine was a little roomy, too.) BTW, this NSI is in MELBOURNE FLORIDA.

Grateful to have come here for some care. Reliable service and facility. I had to get some labs…read moredone,they provided my care. Great office and staff. Very clean. Very welcoming group. Thank you.

From the owner: Health First diagnostic testing and imaging services in Melbourne gives you the answers you need to…read moretake care of your health. Our licensed imaging healthcare professionals are available to help you prepare for your test and to answer any questions.

Went in to make an appointment, long story short, the snarky, passive aggressive receptionist tried…read moreto embarrass me and treat me like a child for all to hear, a comfortable Mammogram is not worth being treated like that by a person who represents a healthcare business for women, you would think they would have some kindness and compassion for women, but they certainly do not! Shameful behavior, retrain her, or put her somewhere away from the patients coming in the front!

Past breast cancer survivors and women with dense breasts beware! This facility is all about the…read moremoney! I scheduled at this center based on 5 star reviews which the lovely mammography tech deserves, HOWEVER it was a complete disappointment and waste of my time and now money otherwise. Let me explain. First of all, I NEVER schedule a medical appointment before checking that the facility takes my insurance which the staff at this facility lied to me and assured me they did (I called and asked three times because I always worry about ending up paying out of network fees). This is why we pay for insurance. One of the worse experiences is waking up to a $382 bill for a standard annual mammography for which the results are useless to me. Secondly, being a two time cancer survivor and having dense breast tissue (which many of us have) I was very detailed and adamant about the fact that I needed and always required a same day ultrasound based on past mammography findings. That or I needed the radiologist to be able to review my films in order to do further imaging AT THE TIME OF THE APPOINTMENT if necessary. Again I was assured one or the other would be available to me and on the day neither was the case. In other words, what is the use of a $382 mammogram if in the end you have inconclusive results. All facilities I visited in the past provided me this service and I will return to one of those in the future having learned a difficult lesson at this facility. Again after having to battle cancer twice there is nothing worse than being told you have something to sit and worry about until you can schedule another appointment. I live out of the country part time (and with how difficult it is to schedule medical appointments in Florida these days) this means me sitting and waiting for a month to find out if I have cancer again. UNACCEPTABLE! I wrote to the office manager about my concerns, Angel DeHart on June 19, 2023 and never received a reply. Again UNACCEPTABLE! My ex husband was a breast cancer surgeon in town and I helped certify and manage his breast cancer center to include mammography and ultrasound and NEVER would I have ignored a patient's request for help. Especially one with a breast cancer history. I now feel I was tricked into coming in for a non covered procedure at an unreasonable cost that has left me in fear with zero clarity. My first instinct is to not pay, however being that the owners obviously care more about making money than providing a service, I have no doubt I would find myself in collections in no time! This would ruin my 800 credit score which I worked very hard to establish after slugging through so many past medical bills. Does this sound familiar to any of you??????

My wife had an appointment here this afternoon and I was impressed by the professionalism of the…read morestaff and doctor. I was entertained by the kids playing in the waiting area. Then enjoyed a conversation with one of the parents. The receptionist knew the patients and kept them informed as to the punctuality of the doctor being late due to a traffic accident. The facility was clean, comfortable and professional. We drove for 55 minutes to get there, but it was a great little drive. To a professional facility. Dr. Ainsley is awesome.

As an adoptee, I have struggled most of my adult life with not knowing my medical background. I had…read morea breast thermography scan with Katie Ainsley a couple of months ago. It was the best, most uninvasive procedure I've ever had. I felt totally comfortable and I didn't have to endure the discomfort and downright pain of a mammogram. I have decided to have a full body scan in October when Katie returns to Brawley.

So when I first got there, it was my first time getting a ultrasound done or whatever and I had…read moregrabbed my phone out my bag and I was about to lay down some white lady snatches my phone out my hand, then says oh there's three signs in here I can't record then proceed to do everything in our appointment and she only printed me out two ultrasound pictures. I just think that they're not welcoming at all and that she was being very rude to me. I didn't even know that I couldn't record and she's just snatches my belongings out my hands. She told me to come back for my 20 week ultrasound but baby I ain't coming back.

I am so glad I never have to visit this office again…read more I had two ultrasounds performed by the same technician here. She was unprofessional during both visits, watching news on the TV with the sound turned up and talking to me about politics during my scans. It seemed like she paid much more attention to the TV than my ultrasound. I've had several ultrasounds at other facilities and the technicians never talk to me during the scan except to give me instructions, because they are focused on doing a good job. This tech kept telling me during the ultrasounds she didn't see anything and that I didn't have anything, when that is not her job--she should leave that to the radiologist or my doctor. Recently I started seeing a new doctor, she informed me that I will need to get these ultrasounds redone because they were clearly incomplete and poorly done. Additionally, the office staff is disorganized and unhelpful. I called dozens of times throughout the week when trying to schedule my appointments, and they never answered the phone or returned a voicemail. I noticed every time I was in their waiting room, I never heard a phone ring so I know I'm not the only patient who has had these problems. I let this lack of service slide at the time because they were one of the only options available to me with my old insurance and because I thought I was at least getting the scans I needed done. Now that I know what a bad job they did with my scans, I felt like I needed to write a review so that people considering this office might consider putting their trust in a better facility.

Do Not go to this doctor office. These are morally bankrupt people that don't care about the health…read moreand well-being of their patients. They have no concern for their patients or compassion. They make decisions knowing that what they are doing could harm and possibly cause death but they do it anyway. Then when you try to get a referral for another doctor they refuse to do it or they say they sent it but lie and don't send it. So knowing you need to find a new doctor so you can get your medicine they want to play games with your life and health. Save yourself and your loved ones and DO NOT use these horrible people.

Lindsey is awesome! My fiance and I had her at our doctors office as well and liked her so much…read morethroughout the pregnancy we came to her office here. She's caring, professional and most appreciated for being patient! our little boy wasn't cooperating he had his hands over his face and she allowed her to get up and move around, use the restroom, and giggle a little bit in order to get him in a different position and the pictures came put great! Will be awesome for a keepsake later on! We suggest her to anyone looking to show their friends family and later on their child the incredible images she's able to capture!

From the owner: The Images of Life is a full service prenatal ultrasound studio, professionally owned and operated…read moreby a registered obstetric sonographer. We specialize in 2d, 3D, and 4D ultrasounds. We believe there in no greater joy than the beginning of a new life! We offer parents-to-be, their family and friends a truly unique and unforgettable experience. We offer a comfortable, family oriented environment that allows everyone, even children, to enjoy positive bonding.

Had a wonderful scheduling over the phone with Carrie, she was so sweet and so understanding! She…read moremade me feel so special!

My doctor ordered a diagnostic mammogram and I was told UCI would call me to schedule, and they…read morenever did. That's fine. I eventually called to schedule, was on hold for 1 hour and 35 minutes, moved from spot 39 to spot 4, then the system told me it couldn't take my call and hung up on me. I went in person shortly after to schedule an appointment and waited 45 minutes in their office. When I finally got to the front, their receptionist was extremely rude and told me they would not schedule me today at the front. Luckily her colleague intervened, looked me up in the system, and discovered that "the order was in but they had not built it yet." She said someone would call me at the end of the day. Astonishing you can't book an appointment (read: critically important health screening for breast cancer) online, in person, or over the phone in the year 2026. There were several other people around me in the lobby sharing the problems they've experienced with scheduling, receiving diagnoses and information, and rude customer service. Steer clear of this place if you can.

The front desk was so pleasant and helpful. The technicians were kind and comforting thru…read moreprocedures. Test results extremely fast. Very clean and roomy I will never go to another for my tests!

I was in a accident a few weeks ago, and I seen my Dr again today, she was concerned about the…read morebruising on inside of my knee, her office called UTI in Melbourne and told them they were concerned about a blood clot. UTI fit me in for imaging a few hours later. Jennifer at the front desk could tell I was a little confused and she helped me so much, she actually filled out my information. The Ultra Sound tech, took me right back and helped me on the table and explained everything she was doing. I was bruised pretty bad, and she was so gentle and kind to me. I hope UTI will let their employees what an asset they are to UTI. I would highly recommend this Imaging facility.