Honest and fair service!! I received a fair estimate for the job. The crew were friendly efficient…read moreand got the job done. Good communication throughout.

Great response time and reasonable pricing. They work well with the insurance company as your…read moreadvocate. Highly recommend.

Worked with this company a few times, solid work and really nice crew. Appreciate your work always.read more

Always amazing to have a clean and fresh Carpets , great value ,Very friendly and easy to work…read morewith. Thank you

We recently had a hot water pipe bust in the wall between our laundry room and garage. The team was…read morean incredible help during this stressful time for us. Professional, efficient and provided top-notch service throughout the entire process. They were very responsive and on site the same day - they were knowledgeable, professional, and always on time. Kept us updated every step of the way, ensuring that we understood the process and they made us feel reassured and taken care of. The attention to detail and excellent communication made all the difference. Thank you for the exceptional work and we will certainly be recommending you to our friends and family! Thank You to the PDRS crew!

Kevin has helped us with few water damage issues over the years. He always offers excellent service…read moreand very fair prices. Highly recommended!

The team was professional and came out quickly to seal off our home and make sure we were safe…read more They also coordinated mold and asbestos testing, so we did not have to arrange anything ourselves. They worked directly with our insurance company, which made the entire process much easier. We've used them for water mitigation and our home rebuild multiple times, unfortunately, we have lots of leaks in our condo unit and we can count on them, highly recommend!

First On Site gave us a detailed estimate to make our decision well informed. This was not the case…read morewith other estimators. They held to the work timeline and were efficient, careful and precise in all their work. The team was outstanding in every way, kind, timely and helpful. The communication in writing was quick and helpful through the process. We are grateful to have selected First on Site for a leak damage situation.

It is really interesting to know about how water and the restoration of it, I think it is really…read moregood job what they do by resorte everything from the garage and it's good to know that if there's any water liquid they will fix it for you. I will let my friends know all about you guys Thanks!!!

My pipes were getting clogged because my daughter kept putting food down the drain, and it…read moreeventually broke. It began as a small leak and then it turned into a big puddle of water. It damaged our carpet too. I called water damage restoration VC and they fixed the pipe and removed all the water. I was looking through a lot of restoration services but they were all very expensive. Safe to say they were the most affordable.

Everyone was very responsive, easy to work with, and thorough. We could not have been more pleased…read morewith the work

Great service and really cared about my home. Thank you to Jack and Anthony. The whole team was…read moregreat and treated my home as if it was their own!

A squared away, professional, and cost effective operation as I've ever seen with this stuff. I…read morerecently had a renovation done on my place, which left a thick coat of dust on everything, and me in coughing fits. Given they really went into the walls with some work, i figured I'd have this dust checked out just in case. Most labs were charging an arm and a leg for the basics, for a majority worked with large commercial projects. I'm just a concerned homeowner with no technical background who wanted to check some samples. Chuck walked me through it and made It all very easy. Happy to report the lab says my apartment and lungs are somewhat free of dangerous particulate ha. Thanks Chuck!

My friend who used them in the past for mold in her house recommended that I call SOS with haste…read more I'm dealing with mold in a rental nightmare situation and Chuck not only reviewed my case, providing good advice on a course of action that will get us out of this mess, but sent me a detailed summary of our conversation that I can use for reference when dealing with these greedy property management people, my next review. Anyway, this guy really knows his stuff. Would recommend.

Our home was in the burn zone of the Woolsey fire and right next to the fire line. We had smoke,…read moreash and soot damage. Our home smelled terrible. I knew exactly who to call. I called Omar. He did work for us in the past for water damage and did an excellent job. He was able to fit us in immediately for an estimate due to fire damage. Omar came out with his SERVPRO cleaning team lead by Angie. Omar, Angie and their team did an extraordinary job of cleaning up the fire damage. Our home smells so nice and clean and literally "like it never happened." I haven't met a harder working team of people. They knew exactly what to do and were so thoughtful in doing it. Everyone on their team was fantastic. The office team is excellent as well. Hilda and Christina were so helpful with any questions I had. I refer this team to all my family and friends who need any type of fire or water damage restoration. If you need this type of service, call SERVPRO of Ventura and ask for Omar and Angie. Absolutely fantastic!

I had a very disappointing experience with SERVPRO. They accepted my mold remediation job knowing…read morethat the source and location of the mold had not been identified. They proceeded to remove portions of two rooms in my home, costing me approximately $5,800. After the demolition, I was told they did not find mold in the areas they removed. My biggest concern is that I wish I had been told BEFORE demolition that they did not know where the mold was and might not find it in those areas. Had I understood that, I would have pursued additional environmental testing before allowing two rooms of my home to be torn apart. I was ultimately left with demolished rooms, continued mold concerns, and significant additional expenses. Based on my experience, I would not use SERVPRO again.

Very reliable, no fuss, quick turnaround, good communication and completed the job to our…read moresatisfaction. No complaints. Reasonable price, In and out, and cleaned up well.

Fantastic service, coming from the construction industry Jose was really informative and punctual…read more He was very thorough with every step of the way . Professionalism at its finest. For the quality they provided it was a great value. Will be doing business with them in the future.