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    Coast Hills

    4.1 (8 reviews)
    Open 9:00 am - 6:00 pm

    Services - Coast Hills

    Auto loan

    Mortgage services

    Personal banking

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    3 years ago

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    3 years ago

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    3 years ago

    Always great customer service love that they know me by my name when I walk in. Always making it so welcome to come in.

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    6 years ago

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    Sunset Honda - Sunset Honda- Used Honda Fit

    Sunset Honda

    (401 reviews)

    Sales Are Sales, But One Service Guy Stands Out…read more.... Sales: - Aside from "Financing": 4 - "Financing": 2 Service: - Advisor: 5 - Scheduling: 4 - Kept Up-To-Date: 5 - Prologue Software (it's a combined effort with GM): 3 - Waiting Area: 3 (almost always crowded) - Shuttle to Nearby Areas: 4 - Location of the Dealership: 5 This review actually covers 2 parts of the business: Sales and Service My wife and I owned several Hondas over the years and, since I wanted to get an EV in June 2024, I bought a Prologue Touring model. The salesman, who I believe is no longer at the dealership, was reasonable. In fact, all the people I met seemed "reasonable". Of course, maybe that's just the nature of most employees in sales. One incident still sticks in my craw. Right before I finalized the paperwork, my sales guy said he just heard from the "top brass" that in order to immediately claim my tax credit of $7,500...I needed to finance "part of the purchase price". Otherwise, I'd get that $7,500 when I filed taxes in 2025. I was ready, willing and able to simply write a check for the full price, but they said "you'll need to finance around $20,000 of the $62,000 total. Just pay it off after the 1st month. The cost to you will be about $80". It was and I did.....although that seemed like a smarmy way to make extra money from people who fail to pay it off. Now for the better news. My Prologue ran well, didn't have any problems and was a really great experience to drive from June 2024 until October 2025. At that time, parts of the large dashboard started to go blank and error messages began to pop up. The car still rode well, but I wanted to know "what's up". On November 4th, the Service Department said I needed software updates and tried every way possible to get that done, but nothing worked. They determined - together with Honda USA Headquarters in LA - that new "communication hardware" had to be installed. Unfortunately, that wouldn't arrive until December 23rd. Sunset Honda offered a free rental from Hertz, but indicated I'd need to leave my Prologue on their lot for 6 weeks until the part arrived. I declined and kept the car so it could be parked in my garage each night. The hardware did arrive on December 23rd, but since installation could be a multi day process, I scheduled it for December 30th with a pickup on January 6th (I live 35 minutes away). They gave me a loaner from their lot for that week. Everything has been fine since then. I got a recall notice in mid March 2026 to install 11 software updates, but when I brought my Prologue in they discovered it only 1 because of previous work on the car. Through it all - everything - I've had a really great Service Advisor.....Matt Simpson. Matt understood. Back on November 4th 2025, you could almost see the pain on his face when he had to break the news news that each attempt to download new software failed. He seemed to do everything within his control to cushion the blow with each visit in November, December and January 2026. The other Service Advisors at Sunset Honda might be great, but I'd ask for Matt Simpson.

    William Anderson was polite. And improved my experience. But I reached out to multiple managers and…read morenever got called so ill be leaving my 1 star right here. *update : currently here waiting for my service that began at 1130 for a " oil change ". Honda said it would be ready by 1230. Its now well after 1 pm. Also, NEW CAR OWNERS ** They decline service on your car unless your car tells YOU its at 15% ... TODAY i was told they noo longer " require " this cap or limitation they simply " loosened the reigns " ..and now they want to " make it right ". Should have been right from the moment I bought the car. What a SLOPPY BUSINESS.. RUN..DONT COME HERE EVER. GO BUY TOYOTA. UNHAPPY ***** with everything sunset honda since purchasing my 2024 Honda Civic Sport with my husband. Its been absolute chaos with the service dept since we started our journey, in our new car. I hope they change my mind after a 3rd attempt at getting EVERY SINGLE THING CHECKED ON MY BRAND NEW CAR THIS WEEKEND... I CANNOT COMPREHEND THE AMOUNT OF CALLS AND CONFUSION AND LACK OF COMMUNICATION THAT HAS OCCURED WITH MY BRAND NEW VEHICLE.....figure it out please your customers are suffering. Customers suffering *********

    Castro Auto Sales

    Castro Auto Sales

    (20 reviews)

    Very good dealer. Went in knowing what I wanted and was in and out within a matter of a half hour…read more Best car buying experience I've had. Got a great deal on a used car and very happy! Highly recommend this dealer. He always has the highest quality vehicles!

    I used to have a 1999 Mercury Sable, and it got me where I needed to go for a good long while, but…read moreit accumulated many problems over the years. Finally back in June, I decided it was too much of a headache to try and maintain it and deal with its eccentricities, so I started shopping around for a decent used car. Initially I was looking for something as cheap as possible off of Craigslist or Facebook Marketplace, but my mother convinced me to look for something in a slightly higher quality range, something reliable and dependable enough for her to borrow to drive down to San Diego and see relatives once or twice a year. And I'm glad she did, because otherwise I probably would have ended up with something nowhere near as nice as the 2015 Volkswagen Passat from Castro Auto Sales that I ended up with. I was waiting to write this review until she and I had been on one such roadtrip, because while it has performed well around town here so far, I knew that would be the real test of it. And it passed with flying colors! So I am very happy with the purchase. The salesman Mo was very straightforward and not high-pressure. He was easy to deal with. My family knows an independent mechanic that we go to frequently when we have an issue with one of our vehicles, and we acquainted ourselves with a friend of his who works at Tom's Auto Service across the street from Castro, and both of them said the same thing: the majority of the car dealerships around here are sketchy and not worth buying from, but Castro is the real deal. I am inclined to agree. The car runs great, it is a smooth and comfortable ride, and I've gotten several compliments on it already! Whenever I am in the market for another vehicle in the future, I am going to come back to Castro.

    Coast Hills - banks - Updated May 2026

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