1. Lendmark Financial Services

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Santa Maria, CA

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Lendmark Financial Services

3.0 (2 reviews)
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1 year ago

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3 years ago

Terrible I was helped by Arturo never again would I go here for anything. Level up your customer service.

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BMW - My 2024 BMW X5 xdrive40i

BMW

(114 reviews)

My wife and I were sick of the Subaru service and multiple missteps in service. My wife warned…read morethem, we'd get rid of our 2021 Subaru Ascent Limited, which was a great car, and go else where. After they forgot coolant for the car, we were done. My Great Uncle got his 2024 BMW X5 sdrive, and we fell in love. He told us to go see Xavier. Xavier did an awesome. He welcomed us and delivered true customer service, that you can only get at BMW. He wasn't pushy at all, which allowed us to do our thing and test drive. We purchased the 2024 BMW X5 xdrive40i. Purchased in October and ZERO regrets! This car is faster than our 2003 BMW Z4 and the technology puts almost all other brands to shame! We absolutely love our car and hopefully will do well for us years to come! There is only one Ultimate Driving Machine! *Go see Xavier, grab a wonderful coffee from their gourmet machine and join the family*

Service! When we arrived to pick up our vehicle, we were told was ready, we were then told that it…read morewasn't ready, "give us 10 minutes." Then, when we went back, they said oh we were working on the wrong vehicle but yours will be ready in a minute. Then, rather than bringing it to us, they park it in the furthest spot for us to walk to pick it up. The price was outrageous, for the service, so we went elsewhere. We are told SLO BMW has better service. We are going to try SLO BMW next time. I wasn't going to leave a review, but according to my friends who have been there for service and one who used to work there, this is an ongoing problem.

Santa Maria Chrysler Dodge Jeep Ram

Santa Maria Chrysler Dodge Jeep Ram

(197 reviews)

Midco

I was in town for work with the dreaded check engine light. I was greated by Raphael. I explained I…read morewas from out of town & I needed to have my truck looked at & fixed ASAP. A huge ask. They were able to get the truck fixed and out in time for me to go back to work. A huge miracle. Everyone was extremely nice. From Raphael for his kindness, Enrique & Bob for giving me a ride to & from breakfast, and a ride to the hotel. To the sweet lady who took my $$, lol. Sorry I didn't get your name but you were very friendly & made the final process easier by letting me use a 15% coupon. I can't say enough good things about this dealership. Hopefully I won't be seeing them anytime soon. But if I am in town & need anything I know where to go. A HUGE thank you to all of you!

When I first looked at the Jeep Compass' they were so dirty I actually took a step back and asked…read moreFernando if these were for sell. He kinda laughed it off and said yes. I wish so bad I would have left right then. I knew what I was getting before I got there so I wasn't "sold" the car. With the thickness of the dirt I asked him, " is this the blue one?". He said yes, it was the blue one. What he SHOULD have said was " this is the phantom blue". Then I would have known it wasn't just blue because phantom means an illusion. He said if I wanted to test drive it he would have it rinsed off then directed me to the side of the building that was like a giant carport, out of the sun in heavy shade. I test drove it, bought it as planned then he has the car washed and brought it back around to the heavy shade where I put the contents of my old car to the new "blue" one. I drove off and didn't get home to look at it again until late afternoon. I thought it looked kind of weird, the color of it but didn't really see the true color until the next day. If it's in the direct sunlight it's a BLUE/GREEN color with GLITTER in the paint! It's the UGLIEST color I have ever seen and I am STUCK with it!!! I have felt sick to my stomach everyday since. I was robbed of my new car happy experience! But wait, there's more! I waited to get my loan info in the mail as I was told so that I could get autopay set up. 3 days later I started getting a HUGE amount of paper mail with loan offers, like between 3 & 5 EVERYDAY then my phone starts blowing up. Voicemail after voicemail EVERYDAY about loans! Nothing was about the actual loan so 15 days later I call the finance dept. I was told I had forgotten to sign something! I get it emailed to me, sign and return then later on I get an email saying I needed to send them a utility bill with my address WHICH I ALREADY DID the day I bought it!! 3 days later I get the proper loan information. This was now 18 DAYS after I bought my ugly car! I HATE MY CAR! So from the car porters that don't know how to do their jobs to the sales person who doesn't even know his colors to the idiots in finance, which boils down to WHO IS IN CHARGE at Santa Maria Jeep?! The General Manager. Wow you guys! Just wow! Also to add: I didn't even get Jeep floor mats they just put in generic cheap ones that you can buy anywhere for $20!

Lendmark Financial Services - installmentloans - Updated October 2026

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