I have been coming to Grand Oaks for several years now. They have always been patient and kind…read more They offer great treatment plans, it's up to you if you choose to do them. They gave never been pushy. I would and HAVE recommended them over and over to close friends and family.

This is my 5th year using Gran Oaks Dental and it's my 3rd year at the SE 17th St. location in…read moreOcala using Dr. Jaclyne Herrera.I have found that Dr. Herrera and her staff to be completely committed towards helping their patients feel comfortable and confident in the care that they are receiving and that whenever they are in need of assistance with their care they are able to provide the knowledge and support needed so that you are understanding of what services you need and the quality of care to expect. Dr. Herrera goes above and beyond her duties to reassure and provide the best services available to her patients. The staff in the office front and back I have found to be really helpful and extremely kind and caring. Being a patient of Dr. Herrera's has made going to the dentist a positive experience! Wheelchair accessible. There is plenty of parking. Walk in and make yourself a up of coffee. Here is the information and website: Dr Herrera is at Location #2 Location #2 https://grandoaksdentalcare.com/ (352)656-6453 2710 SE 17th St. Ocala, Florida 34471 Email: frontdesk@smileocala.com The 1st Location phone is : (352)656-6504 Address: 2575 SW 42nd St. Suite 104 Ocala, Florida 34471 Email: frontdesk@smileocala.com Office hours: Saturday Closed Sunday Closed Monday 8AM-4:30PM Tuesday 8AM-4:30PM Wednesday 9AM-3PM Thursday 8AM-4:30PM Friday 8AM-3PM

Nothing but great things to say about the dental team! They have treated both of my kids awesome,…read morewith so much patience in their early years as the kids were hesitant. Highly recommend!

Tried the other kids focused dental offices in town and had given up on a local dental office for…read moreour young daughter. We are so lucky to have found Martin Kids... an amazing office with great professionals that know how to work with children. Highly recommended.

Why can't I give them 0 stars???? They don't care if you…read morehave medical guardianship in the courts over your intellectually disabled adult child (as in 18 years old). They do fluoride treatments and sealants, regardless. They asked her, not the people with the medical authority. They asked her even when I was back there with her. You have to remind them because even though I said no they were going to do it anyway and I caught them. This is after I already said no. They ended up doing it when I had to send my husband and they told him that he couldn't go back there. Not impressed with their ability to follow a court order or parents wishes. If there were a way to fine them for them going against a court order I would. Why do they even ask people if they can do those treatments when they will try to do them anyway regardless if you said no? Can't be trusted.

Great experience with the staff and dentists. The dentists were super empathetic and helpful. My…read moreson was very afraid and they were very understanding and did everything they could to make him comfortable. He was still too fearful and had to be put under general anesthesia but I was very grateful they did everything they could to put him at ease

If there was negative stars that's what I would leave, I'm 32 now, and my mother took me to this…read moremonster as a child, I didn't know what she was doing to me wasn't normal for the dentist, she would strap me down, head, chest, arms, waist, legs and then put a metal device in my mouth to hold it open, then she would do extractions, root canals and filling ALL with NO pain medication, I have suffered my entire life with debilitating anxiety over the dentist to do her "practice" I'm begging you on behalf of your children, do NOT take them to her, do NOT ever let them go back without you to any medical appointment This lady is a monster and shouldn't be allowed to touch children !

Dr. Suzi and Melody are amazing! The practice is quaint and friendly. They take their time to get…read moreto know the needs of each child, and keep children calm while in the chair. My daughter had a bad experience at another practice, and was terrified of the dentist. Dr. Suzi and Melody worked with her through her fears, and she is now able to relax and get her teeth cleaned. Thanks, Dr. Suzi and Melody! Our family is so glad we found your practice.

Your expectations will be Vastly Surpassed!!!! I have tried…read moreseveral dentist offices since relocating to Ocala. None have come close to matching the quality and professionalism of The Dentist Place of Ocala & Dr. Carol Fiola. They contact you prior to your appointment, for confirmation, and have never kept me waiting past my appointment time. On my last checkup/cleaning I mentioned a vacation i was going on. No big deal, small talk right.. Six months later "How was your vacation?" was the first thing Carol asked upon seeing me!!!! Hows that for sincere interest in a patient. In a day & age when health care providers treat you more like cattle than a client The Dentist Place of Ocala is a breath of fresh air. Give 'em a try. I'm sure they will impress.

Terrible experience. I gave this office my insurance information weeks before my appointment and…read morewas told they would contact me the day before if there were any issues. They never did. When I showed up, I found out there were insurance problems and that I was also going to be seeing a different hygienist without being told beforehand. The office manager then tried to blame me, claiming I had made the appointment without providing the proper information, which was not true. She even suggested I should have known to ask specific insurance questions that an average patient would have no reason to know. That is exactly what their staff should be verifying and communicating. Instead of taking accountability for the multiple failures, they did everything possible to dodge responsibility, make excuses for the staff, and make it seem like the patient was at fault. There was absolutely no respect for my time--I missed work and lost money because they had weeks to handle this properly and failed to do so. The manager did not even introduce herself. No name tag, no verbal introduction--she simply appeared and immediately started making excuses and shifting blame. They also admitted they don't necessarily cancel or notify patients when insurance doesn't work out or when a hygienist changes. They just make the changes and let you show up. Extremely unprofessional, poor communication, and zero accountability.

I'm posting this to warn other parents!…read more Dr. Kristen uses pressure tactics and an ultimatum-based approach instead of transparency and options. Went to my 4-year-old's visit and was told she has 5 cavities. They presented a treatment proposal totaling $4,107 and insisted there were no options other than completing all fillings under IV sedation (they quoted $1,800 for IV sedation alone). I specifically asked about alternatives--staged visits, nitrous/laughing gas, monitoring, sealants/fluoride, etc.--and was told IV sedation was the only option. I was also told I cannot be present during the procedure. One of the teeth they labeled a "cavity" is a known trauma injury to her upper left canine (tooth H) from a fall about a year ago. I witnessed the injury and the area has been stable since (you can clearly see enamel loss with dentin showing). Our family dentist previously evaluated it and documented it as trauma-related dentin exposure, not decay. This office dismissed the trauma history completely and repeatedly insisted it was "definitely a cavity." They also took X-rays, but when I asked to see the images to confirm whether cavities were between the teeth and how deep, I was told the X-rays were "deleted" and they could not show me anything--yet they still spoke in absolutes and pushed IV sedation. As if that wasn't enough, they also stated my child has a tongue tie and suggested they cut it while she is under sedation, despite the fact that she has no feeding, speech, or tongue-related issues. This was presented casually as an add-on, not as a symptom-based evaluation or referral. What pushed this over the edge: I was told they will not see my child again for cleanings unless we proceed with their recommended fillings/sedation. I have never experienced a provider withholding basic preventive care as leverage to force agreement to treatment. My child has no pain. What we needed was evidence, a clear explanation, and reasonable options. What we got was pressure, dismissiveness, missing diagnostics, and an "our way or no care" stance. We will be getting a second opinion elsewhere, and I strongly suggest other parents do the same.

front desk lady was very rude. if you are a working mom and your mother is helping you do not go…read morehere.. they do not try to work with you they gave me permission to take the grandkids and they said that im not allowed to take them anymore. It's gotta be a parent. which is hard with my daughter going to nursing and working full-time she's doing the best she can. it was just her the dentist and the hygienist. All of them were super nice just that one lady out front. she should not work with the public with that attitude.

Just moved to this area and had to find a new dentist, having been going to someone I loved for…read moreyears. I found this one on YELP, really liked their website and their services, and went with my gut. My sister and I both went for new patient appointments and we were both very pleased with the dental assistants and the dentists. Everyone was very friendly and helpful, from the first phone call to check out. Lovely modern office. They do their own crowns in house. A lot of investment in modern equipment. And there is even Pearl the therapy dog! We went back for cleanings and even more impressed with the quality of care and attention to detail! I cannot recommend more highly, and they do pediatric dentistry too! Great experience!

Ocala Family Dentistry (Please don't confused with Family Dentistry of Ocala) this place is…read moreAwesome. They are all very nice,Thorough, knowledgeable and Professional. This was the most complete exam I've ever had. I'm so glad I came here and will be using them for the foreseeable future! Thank You and the best part was meeting Pearl!!

If you value a dental visit that respects your child's experience and your role as a parent, you…read moremay want to look elsewhere. Today we had a very disappointing experience at Grins and Giggles. For context, my daughter is three years old, and this was our first visit to this office. From the start, the environment felt anything but welcoming or child-friendly. The dental hygienist called my daughter's name without introducing herself or explaining her role, then directed us to "sit in the dark blue room." She immediately put headphones and glasses on my daughter without explaining what was going to happen. My daughter is bilingual and not yet fully proficient in English. I tried to calmly explain what the hygienist was doing, but the cleaning felt rushed and far from gentle. To make matters worse, the cartoon playing on the screen was completely inappropriate for her age--dark, scary, with fire and dragons. My daughter was visibly frightened and stayed completely silent throughout the cleaning. While waiting for the dentist, she asked to remove the headphones because she didn't want to watch it anymore. Dr. Alissa initially seemed friendlier, but the tone changed quickly when I asked why dental X-rays were being insisted upon for such a young child. She became irritated and abrupt, and told us plainly that if we did not agree to X-rays, we were not welcome at her practice. I tried to explain that, according to American Academy of Pediatric Dentistry best-practice guidelines, dental radiographs are not recommended routinely based solely on age (such as for a 3-year-old). Instead, they should be individualized based on clinical need, caries risk, medical and dental history, and the ability to visually examine tooth surfaces. Radiographs are meant to be adjunct diagnostic tools--not screening procedures--and should follow the ALARA principle (as low as reasonably achievable) to minimize radiation exposure. The response was dismissive. The impression I was left with is that insurance reimbursement matters more here than thoughtful, individualized decision-making or a child's safety. Ironically, the office still uses lead aprons, which are no longer routinely recommended based on current evidence and may even increase exposure by leading to retakes. At no point did anyone attempt to make this experience positive, comforting, or even educational for my child. There was no effort to build trust or address parental concerns. The message was essentially: be quiet, watch TV, don't ask questions--we need to check boxes and move fast. Wear the office's T-shirt next time and you'll get a prize. Frankly, it makes one wonder whether the glowing Google reviews are fueled by those same "prizes."

Got all the way through the cleaning appointment with no mention of concern. When the dr came in to…read moredo her portion she went through all teeth, said no cavities doing great, then went to point out a different tooth movement in the x-ray, stops and says "oh wait, no there's a small cavity down here," which snowballed to an emergency at a whopping $2k quote with anesthesia... how was everything clear one second, then a huge problem the next? 8 years and multiple children through this office but I'm searching for a new practice now due to the obvious lack of honesty here.