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    Coast 2 Coast Holidays

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    14 years ago

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    Primrose Valley Holiday Park

    Primrose Valley Holiday Park

    3.7(3 reviews)
    1.3 mi

    Really helpful friendly staff. Great entertainment to keep the kids occupied. Caravan very clean…read more So far very impressed.

    Just returned from a week end at Haven Primrose Valley Holiday Park. The park is well maintained…read moreand has plenty to do. However it is let down by the reception and security staff. We had a problem with rowdiness at night and reported it to security. They turned out and spoke to the people concerned and then went away. Within minutes the problem recurred so we called them out again. Same reaction and the same result so we accepted that Security were not going to monitor the situation and had a ruined night. The next day we went to reception and got a very disinterested response from the lady on duty whose attitude seemed to be tat it is a Holiday and some Rowdiness should be expected After some thought we went back to see if anything could be done to prevent a recurrence the next night and to check that some action had been taken. I asked to see the Manager from the man on duty on duty you would have thought I had asked for the crown jewels! He explained that different areas were looked after by different Managers. So I asked to see the right man and was offered the Reception Manager. All during the discussion I had to bring this man back to the point that we wanted to see a Manager. He eventually brought out a bit of paper and noted down our complaint. From his attitude I wonder how long it was before that piece of paper was 'lost'. At no time was he helpful or prepared to put himself out and his attention kept wandering out to things going on behind us. In the end I had to inform him that if any occurrence happened again the I would be making a claim against the Park, but that did not worry him. Not a nice person to be fronting a Reception Area and he did not allow us to see a Manager. So the lesson is a nice park but beware of reception, If they had been half as good the other staff on the site it would have been better.

    Coast 2 Coast Holidays - vacation_rentals - Updated May 2026

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