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Coach

3.8 (23 reviews)

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1. Pebble leather card case in chalk with steam lettering. 2. Glove-tanned leather papaya zip card case with a cute hangtag embossing!
Danny N.

It was a typical Wednesday, July 13th, when my friend and I decided to take the initiative to do some window shopping. We stopped by multiple stores beforehand but it often resulted in the sales associates merely just greeting us or greeting us too much, to which they kept asking us a series of questions. However, that was not the case for Coach. We were welcomed into the store by a woman named Lakayla (if my memory serves me right) who was extremely generous, comforting, and all around delighted. She showed us around the store, asked us a few questions about which items we might be interested in, and even took an extra step as to allow for us to utilize one of the employee iPads to digitally create our own unique Coach city shoes. It was an amazing experience, and the conversations with Lakayla were never dull. We had small talk about varying topics, which contributed to the enjoyment factor of the shopping experience. As an admirer and lover of Coach (as well as being an employee of Coach), I have always been drawn to the slg's. I have an obsession with collecting them, and was hoping to find some unique items to add to my collection. Lakayla helped pick out a card case for me, a simple chalk-white, pebble leather card case with steam-colored letterings. Additionally, I was drawn and captivated by a zip card case in papaya that Lakayla also showed me. I absolutely loved the portrayal of the hangtag on the card case, and the genuine glove-tanned leather is always to die for. Overall, Lakayla showed excellent knowledge of the products, as well providing an outstanding experience to both my friend and I. Though typing these words are not necessarily the same as saying them, I am more than pleased to have been helped by Lakayla.

Customize corner
Ilwoo H.

I've here for few times in 2weeks. I bought Christmas gift for my family here and coach wasn't my favorite brand but I like them now. I have a issue that exchange shoes here and it will delivery but wasn't delivered. I have to went back to here again for asked that. They remembered me and it was easy to solved my issue. Camille looked my issue and found out that they tried call me but I changed phone number and they couldn't reach out. She was very good explained everything to me. I looked for my mom bag and Camille was helped me that and she gave a idea bout customize bag. She was amazing personality and very kindly. I give 5star only reason is her. This place was pretty busy when I was here and I felt sorry to them. I will definitely back to here again. You are shopping in the area and need something from coach then go this place. They will very welcome to you.

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Review Highlights - Coach

Each time I've visited the Coach store at Northpark, I've had a wonderful experience whether I'm purchasing or perusing.

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