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Co-Cool Smoothie & Bubble Tea

2.0 (3 reviews)

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Tropical Smoothie Cafe - Pair & save meal.

Tropical Smoothie Cafe

3.5(10 reviews)
0.7 mi

this was one of my favorite places when I lived in Florida and I'm so excited that it came to New…read moreJersey! I always get the jerk chicken wrap with vegan chicken and the baja chicken wrap. Also their chia banana boost smoothie is my favvvv!!! The service was fast and the counter guy was very nice. He even told where they were opening more. Its very bright inside, with some stools and chairs to sit down.

I placed an order on January 1st for pickup at the Hooper Avenue location. When I arrived, two…read moreother customers were already waiting for their orders, so I waited my turn. An associate--who appeared to be new, as I've visited this location many times before--approached me and handed me a bag. She said something while doing so, but it was unclear. Assuming the order was mine, I took the bag and left. As soon as I got into my car, I received a phone call from someone who I believe was the manager, stating only that I had taken the wrong food. I immediately returned to the store and handed the bag back. The manager explained that it belonged to the other customers who had been waiting. He then asked me if I had opened the bag, which I had not--I had only just reached my car when I received the call. The other customers looked through the bag and said they would still take the food. Throughout this interaction, the manager did not apologize or take accountability for the mistake made by his staff. I was left standing there feeling as though I had done something wrong, and the situation made me uncomfortable, especially with the way the other customers were looking at me. I understand that mistakes happen, and I'm not upset about the mix-up itself. What was disappointing was the manager's lack of professionalism, communication, and apology. A simple explanation or acknowledgment would have gone a long way. Unfortunately, this experience left a very negative impression.

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Tropical Smoothie Cafe
Tropical Smoothie Cafe - Protein breakfast: Peanut Paradise™, Mixed Berry Greek Yogurt Bowl & Sausage Egg & Cheese Dilla'.

Protein breakfast: Peanut Paradise™, Mixed Berry Greek Yogurt Bowl & Sausage Egg & Cheese Dilla'.

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Mango Monsoon™ Smoothie & Tropical Dragon Passion Smoothie.

Co-Cool Smoothie & Bubble Tea - bubbletea - Updated May 2026

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