Fantastic service.They were available when needed on short notice and were competent qualified…read moretradesmen that did an excellent job.I couldn't have been more pleased with the service on both jobs and will be using them for future services.Thanks Aberdeen Plumbing Christine Okanagan Avenue Vernon

Do not hire. They started out as a good company, quality work, quality service and I use to…read morepromote them, but now it is up sell, profit and not so great quality. The last time they came at my house was in the winter the tech spent most (about a half hour) of his time trying to sell me on products before he decided to get the furnace running again. My neighbour paid a lot for her furnace and the add ons and the soda ash compartment connection, that they did, failed and they wanted $149 just to show up at the door. They started as customer service orientated and when they got popular, like everything else, greed came first and customer caring second. You can tell by the low rating all caring beyond the money is now secondary.

Installed a 60 000$ new furnace / AC system in summer 2024…read more Received 160$ consulting fee in October 2024. They did a mistake and cancelled it. City Inspector inspector came twice and informs me that the furnace is not running to code. Tried my best to explain it to them and asked them to call the city inspector. They send me a consulting fee of 168$. They inform me that they charge consulting fees to review concerns of the city inspector. I paid the 168$.

Found them to be very professional and knowlegable when it came to products, what is or isn't…read moreneeded and did not force a sale on us if it really wasn't needed. Quick quote, installed and tested to make sure working. However, god forbid something should happen out of hours of business as do they not only not have an answering service, they do not have emergency service and we have now been with out hot water for 48 plus as we did not want to invalidate a warranty by calling someone else. Just really great service....NOT!!!!!!

Used to use Seymour plumbing as my go to for all plumbing needs. However after having a 3,500$…read moreRheem water heater installed 6 years ago, I'm now told that they don't carry that brand and that they are unable to look at a faulty vapor sensor. I feel like I was oversold and underserviced. Had to go to a totally different company who can come in and service the "lemon" (in the words of a Seymour employee) that I was sold by Seymour plumbing. Am very disappointed in this investment.

One of the worst/frustrating experiences I've had…read more Called initially because 2 thermostats were not calling for heat. To make a long story short, I had three appointments booked that were cancelled and rescheduled. After one appointment i was left with 5 leaks in my boiler system. By the time everything was said and done I'd spent $1200, got some new parts and my boiler works exactly the same. My thermostats still do not call for heat, initial problem not solved. On the positive side, the boiler set up does look cleaner now, my technician was very nice, and my boiler room floor looks great after I cleaned up all the water left by the leaks. I'll re-post if anything gets resolved

dealt with this company when old man fox was in the drivers seat, enter junior then enter another…read morebuy in guy. prices went up, service went down but like the loyal fool i was went with them, 30 years they were my go to guys. i needed to hire someone else to fix the problem they created with my heating system, they came back to fix it and made it worse. and get this, i tried posting my negative comment on facebook, they wouldn't allow me.

I had issues with my toilette and my landlord called Cody in to do the job. He was very personable…read moreand I was comfortable with him in my home. He takes great pride in his workmanship and in the family's company. He went out if his way to explain the issues and communicated exactly what each step was to fix it. His proffesionalism and customer service were greatly appreciated. I would recommend Cody to anyone who is looking for an honest plumber who puts his customers first. Thank you Cody it was a pleasure. I wish more service representatives put in as much effort as you did to help me out in a crumby situation. The Tourniers Tammy & Paul

I have had this company do great work in the past. BUT this time the plumber missed and didn't…read moreshow for my appt. after waiting 5 days for the appt. I was left hanging. I was told that since I didn't rebook a new appt. after THEY DID NOT SHOW, I would have to wait as they were booked up and could not do my job and this is after I was told for two days that he might be able to fit me in and I waited for NO ONE to show up. So having an appt. does not mean you will get the work done. I am upset because they were the company I had recommended to other people and they let me down.

We've been customers of Ace Mechanical for almost 5 years and have always received wonderful…read moreservice. I don't understand why only the old uncomplimentary review from 2019 shows up. There are two great reviews for this company that are on the "not recommended" section. All I can say is that we are glad Alvin is here to help us whenever needed.

The owner of this business doesn't want to be in business. Made appointment to replace water…read moreheater. He never showed up or phoned to explain why. I left message asking where was he, never heard back. Nine days later he finally clue's in and phones me. Oh, I just was looking at my messages and saw yours. To bad, gave business to someone who want's to be in business. Daa!