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Clutch Whip

3.4 (5 reviews)
Open • 12:00 am - 12:00 AM (Next day)

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10 months ago

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Midway Car Rental Downtown Los Angeles

Midway Car Rental Downtown Los Angeles

4.2(359 reviews)
0.7 mi•Downtown

This is a great location to rent cars from. I came to this location and was helped by David. He was…read moresuper helpful, quick, got me in and out. (I HATE waiting for rentals lol). I love that he checked to make sure the vehicle worked for me. dropping the car off was also a breeze. I recommend this location to my family and friends in the downtown LA area. Did I mention they have NICE cars?!

I've used Midway Car Rental twice and have had overall good experiences. They partner with the body…read moreshop I go to when I need work, so they always give exclusive discounts to me, which I appreciate. They're located in prime DTLA with a clean location. I also love that they pick you up from the body shop and allow you to drop the car off with the body shop. That was extremely clutch for me. My only complaint, and why I take away 2 stars, is that I informed the worker that I received 2 tickets I'd be contesting because meters were not taking my card. This is something that I've been experiencing more often. I don't know if a lot of the meters in LA are at life expectancy, lol, but they sometimes won't read your card no matter how many times you swipe. For one of the tickets, midway had already paid it and charged me the price WITH a Midway fee on top of it on the the last day I had to request to contest the ticket. I already put that day on my planner to start the contest process. They paid it at the beginning of the day before I even got the chance. And if you pay before requesting to contest, they won't refund you. So basically I just got charged a full ticket price PLUS exorbitant fee on top of it for a ticket that was going to be thrown out for a faulty meter. I could understand if I went most of the day and it's almost EOD and I didn't pay or opt to contest, but they hadn't even reached out to me. They DID reach out to me before paying the second one, and thankfully allowed me to start the contest process before charging me for the ticket and a fee on top. But since I already informed them of the tickets from the beginning, I should've been given that courtesy the first time as well to contest my ticket by my deadline before they took it upon themselves to just charge it. Either way, it is what it is. I just paid over $100 to park at a place for 15 minutes. Gotta love LA. Outside of that debacle, Midway is great!

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Midway Car Rental Downtown Los Angeles
Midway Car Rental Downtown Los Angeles
Midway Car Rental Downtown Los Angeles - Inside

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Inside

Sixt Rent A Car

Sixt Rent A Car

2.4(69 reviews)
0.3 mi•Downtown

Sixt Rental Car in downtown Los Angeles is one of the best car rental experiences I have had in…read moreyears. I have the highest elite status with Hertz and only choose Hertz, but there was no Hertz near the JW Marriott in downtown Los Angeles. I chose Sixt for the location being near LA Live. I was impressed. I was in and out fast. The car availability was top notch. The cars were also very clean and newer than Hertz. The office itself was spotless and easy to navigate, which made the whole process even smoother. The staff really helped me and I am extremely pleased with everything Sixt has to offer. I had a great experience renting with Sixt when I was in Bahrain, so I might start choosing Sixt after this amazing experience. This location completely won me over and made me rethink my loyalty.

I went in today to pick up a Nissan Sentra I booked five days ago. Our usual car was unavailable…read morefor a drive to LA for the USC-MSU football game. At the SUXT office, I'm told "sorry, sir, we don't have your car. The system makes mistakes. But we can upgrade you to an SUV" -- but not a FREE upgrade, a "discounted" upgrade that's still over twice the price of the car I'd booked. So this is either total technical ineptitude or a naked bait-and-switch. Either way, it's the worst customer service I've seen at a car rental facility, and that's saying something. So I walked out, and I won't be back.

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Sixt Rent A Car
Sixt Rent A Car
Sixt Rent A Car

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Hertz Rent a Car - Right Next To FEDEX

Hertz Rent a Car

2.0(59 reviews)
0.3 mi•Downtown

I thought i remembered having a good experience at Hertz in downtown but the former location closed…read moreand this past weekend was an ordeal. My experience was nothing short of awful. The manager handed me the keys of an electric vehicle with 14% charge and walked away. I spent the first 2.5 hours of my day trying to locate a charging station because the 1st required a permit, the 2nd was full, the 3rd required a subscription and adapter, and the 4th was finally available but needed an app download, registration, and would take 8.5 hours to fully charge. I had plans but instead had an incredibly stressful morning just trying to find enough charge to drive to my destination. Upon calling the direct local branch Hertz line, the automated prompt directs me to a general customer service agent that says to call the local branch line, which then redirects me back to her again. The prompt for the roadside assistance department is also no help. When returning the keys and explaining the entire ordeal, the manager assures me he will file a claim and email me. I have not received a single form of communication from Hertz. I tried calling the "direct" Hertz line and have the same experience as before, this time with an extra berating from the same lady exclaiming that she has "already provided the phone number (the same one i called her with) and cannot do anything else." Truly a nightmare.

I rented a car from this location from Thrifty which is a subsidiary of Hertz and operated by the…read moresame people and at the same sales counter. I chose a Camry or similar (for high mileage and a trunk). When we get downstairs in the garage they gave me an all wheel drive SUV, with no trunk to hide Xmas presents (and no trunk pull cover) during my cross country drive and much worse gas mileage. When I turned in my monthly rental 4 days early, I dropped off the key at the desk and they said I was done unless it was wrecked. Then I check my email and instead of the monthly rate (~$850) they charged me $1600...3 x weekly rate plus 4 x daily rate, with a disclaimer that my early return violated the agreement and they charged me the lowest applicable rate. I'll never rent from Hertz or Thrift again. If the front desk had actually checked me out and told me the cost at the time of drop off, I would have driven back home and parked it for 4 days.

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Hertz Rent a Car
Hertz Rent a Car - This is the office... a doorway in a homeless hotel shelter.

This is the office... a doorway in a homeless hotel shelter.

Hertz Rent a Car - Only signage

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Only signage

Clutch Whip - carrental - Updated May 2026

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