Two experience perspectives below. Would give 2.5 stars if I could because one was a 5 star and the…read moreother a 1 star. But always recommend you do your research and go with your gut. These are just my experiences. Experience #2 2022 Traded in our larger family car for a smaller, safe suv for my daughter's first car - she has her permit so her practice driving was gonna be in this car. Found a decent looking Ford Escape with low miles. Had a couple of concerns on the test drive that were dismissed in a manner that made sense at the time. Unfortunately they wound up being a little more serious - 3 tires that needed patches and a bad battery that impacted the electrical system. On top of all that, less than 1 month into ownership the transmission (torque converter) started causing a shutter between 35/45mph. I mentioned some of the issues to CAG via text and email - was nice about it at first - but was told that because the car I traded in wound up having transmission issues (which we had discussed prior to the deal) there was no room for good will. Ok. I had the warranty anyway. I had asked for a warranty that would cover everything minus a deductible and purchased it. Low and behold the warranty actually will only cover about half the cost - so $1500+ out of pocket.(Was told I should have read the fine print. Yep. I should have.) Told the dealer this and again was given several reasons why they were not responsible for any of it - with the exception of an offer to possibly reimburse for the battery. So their website says they "stand behind their cars" but in this case they were several hundred miles behind it. Major repairs like this within less than 90 days... shouldn't be the customer's full responsibility. They never offered to have their own mechanic look at it. Never asked any questions or expressed any concern for the issues. Didn't ask if my daughter had gotten stuck on the side of the road or anything. It turned into a back and forth with no resolution not even agreement wherein both sides don't win but also don't lose. I'm out the money for the car, the warranty and the repair. Buyer beware I guess. Experience#1 2019 Cody and Duke took great care of my elderly parents. We were looking for an affordable, but comfortable and reliable vehicle. The CAG team were fair, and certainly went far above and beyond what one would expect from a car buying experience. Respectful, caring and sincere. Thank you!

Buyer Beware!!!! I bought a 2013 Chrysler town and country…read moreIn late December. Before I got home from the car lot the check engine light came on. I contacted Duke and returned immediately to his mechanic I was informed that the 02 sensor was bad he first refused to replace it but did agree. He ordered the sensor and I came back and it was replaced. After leaving the shop before I got home again the light came back on, I contacted Duke immediately he told me to stopped back by and he would check it. This was also done, now he said that the Cadillac converter was bad and that he was not going to replace it. Keep in mine I never got home with the van before the light came on both times. I will be pursuing this further.

Noh matter who you are car buying is a nerve racking experience, having owned several vehicles i…read morewas no exception to this. I found my self at Dada Auto in Monroe off Roosevelt Blvd at approximately 3 pm yesterdayccent) I told him my budget and he did not try to upsale me, he showed mke the cars IN MY PRICE RANGE, and assured me he could get me financing. His brother (slightly smaller heavier accent/mechanic) took me for a test drive in my chosen vehicle, I loved it and the price was even better...we worked out all the deets and signed papers..I was on my way with my nice new/used range rover. As I was about to leave the owner recommended that I selected a car that I could pay for upfront and not have to worry about month payments or anything, I was almost in disagreement with this, I wanted what I liked ..but they showed me a 2017 Mercedes C350.. and it was beautiful. I ended up making the smart decision and selecting a vehicle that won't be over my head every month, and yet was still stylish and fancy. That was the owner that took the hit of me not financing, they didn't charge me ANY dealer fees, and I walked out VERY HAPPY in a Mercedes Benz no less. That is the kind of people that work at Dada Auto. I HIGHLY recommend paying them a visit if you like me hate the "vulture like" car buying experience. These men are awesome I will be passing word to anyone that is in the market for used high quality car and wants to be treated fairly, and not like a $$$$ when they walk in to the dealership

reat Experience! The entire staff is extremely professional and nice. The process was seamless and…read morethey handled everything. It felt like family. I highly recommend DADA Auto to anyone looking for honesty and integrity. And I love my car!! Thanks DADA!

Great service and great value on my car I purchased from them. My son also purchased. Couldn't…read moreask for better service and quality of inventory. A must go to see what they have for you.

Alan and Dallas are very sneaky and unprofessional! I was abruptly taken out of the vehicle on…read moreSeptember 6th 2024. Alan would harass me with calls from another number that I have listed below in the photos. He wanted me to pay upfront for multiple days instead of renting daily! I reported this to you all on several incidents and it was stated that I just need to make a review. Which I did but I do believe Alan needs to be banned as a host as well as Dallas the co-host. Dallas the co-host called me and messaged me on September 6th 2024 stating the rental was booked for 2:30 pm. I believe this was on purpose because the day before Dallas wanted me to rent long term with their rental company. In which I declined because I wanted to go through Turo instead. I have added those photos of the text conversation as well. Now with the mileage that is incorrect. They took the vehicle abruptly for a reservation on September 6th, 2024. I shouldn't have been charged a day, a late fee, gas fee, and now mileage! I wasn't able to fill the car with gas nor was I able to get the mileage because they took it. Dallas decided to put the mileage of the vehicle in the photos a day later on September 7th 2024 at one something.. The photo with the time stamped is listed below as well. Those are the miles of the last rental that was at 2;30pm on the 6th of September. I don't like to be taken advantage of or something trying to steal from me. I look forward to you all looking at the evidence and swiftly dismissing this! As well as banning Alan and Dallas from hosting on Turo. Thank you

Great service! great prices! very friendly staff! Would highly recommend to anyone looking to get a…read moregreat deal on a vehicle! I bought a 2018 Hyundai Elantra, great condition, low miles and they beat any other dealer with prices!

It's hard to find a mechanic you can trust. I have had two experiences with Harris, and these…read moreare world class guys. Another mechanic that rhymes with "Schelp Toys" blew my engine. I called Harris and arranged fro a new engine to be delivered. Before I got that far Harris tried to get me to go to the dealership because there was a chance that I could have the engine replaced for free through a warranty. They tried to save me $1800. I already knew the answer, and had them install the engine, and it was flawless. Ask for Parker, or Rob, both great mechanics and stand up guys.

I was feeling quite skeptical when shopping for my second used car until I came across Harris cars…read more This business was great to work with from start to finish. They were honest and fair. When the car I purchased needed an unexpected fix soon after taking it home, they were quick to take care of us in a big way. Happy to recommend them to all my family and friends. We will definitely be back for the next car!

Alex was very nice and helpful and gave me a great deal on a very nice car. Well worth the trip to…read moreMonroe.

There's so many dealerships in the area it was hard to choose which one to go to. But these guys…read morestood out by far. Their exceptional communication & commitment was really impressive. Their strong ethics made me feel confident with my purchase. I would recommend anyone to check them out. They are also family owned with is a plus.

I was contacted promptly the next morning with a very nice message explaining to bring my car by to…read morehave them look at it and they would do their best to help me. Very professional and how situations should be handled.

Stopped by to pick-up a UHaul I had reserved. The staff was helpful and fun. When we got to the…read moretruck, it smelled like smoke. The gentlemen helping immediately apologized and deodorized the truck. If you need a UHAUL, give them a call. They also do auto repair, which I hope I don't need anytime soon but I will definitely give them a call when I do.