Terrible customer service! Pricey and you do not get as advertised vehicles. 10 people bumpy bus…read morefor three people. Drivers/guides take you to places they get commission that you did not ask to go and meanwhile time at arranged destinations is shortened. Find another company!

Sept 2023. Nothing Elegant about our 6-day tour. Dirty van with leaky moonroof....it rained for…read morepart or all of the day 5 of the 6 days and at times we couldn't mop up the water in the vehicle fast enough to keep the seats dry. While Our driver Ian was very knowledgeable he was not a good driver. He drove recklessly speeding on wet windy narrow roads, passing multiple vehicles in an unsafe manner for the weather and road conditions putting his 6 passengers in danger many times. He unexpectedly cancelled our afternoon excursion and walked off the tour on Day 3 when he was repeatedly asked to slow down. Limited communication from his boss Gabriel when we tried to resolve the situation. We skipped one scheduled stop at Cashel Rock which was prepaid in our package. We arrived 30 minutes after closing to Bunratty Castle. Given this company advertises a luxury custom tour, our experience was the complete opposite. Paid top dollar for a less than ideal experience without any response or even an offer of a partial refund.

I am a big Sunway Travel fan and have booked several holidays with them. They are extremely…read moreprofessional and have wonderful staff working for them. I booked my first holiday with them at their branch on Mary St. Whilst this branch is very very handy for people who tend to frequent Henry St/O'Connell St, it is a small branch and can be rather uncomfortable if you happen to be waiting in a queue, which happened me once. However their splendid array of holiday brochures kept me from walking out and also bagged them more business as my Mum booked a holiday from a brochure I brought home :-)

Excellent service from GoBus!! I booked on their webpage which was easy and gave plenty of options…read morefor my flight arrival/departure into Dublin so I could catch the bus to Galway. My flight arrived early and I managed to catch an earlier bus which was a lifesaver as it was cold and I wanted to get to Galway to see the Xmas Market. The driver was very helpful with my baggage and advising about the walk to the hotel in Galway once we arrived. Everyone on the bus was friendly and it soon filled up with shoppers in the Dublin town centre stop. I didn't use the toilet but there is one and other passengers used it. The return trip was just as good, friendly driver again, and the bus was quite empty so plenty of room to spread out. I would definitely recommend the GoBus service, it is competitively priced, easy to get to in both Dublin Airport and in Galway, easy to book and pay for online and as a solo female traveller it felt extremely safe and friendly.

Fantastic!!! Affordable!!! Reliable!!!…read more I just took the bus from Galway for the first time..I ditched the train (which I've been taking for 9 years Dublin/Galway monthly journeys) which is over twice as expensive! Bye bye train hello comfort of gobus! train: €43 Dublin/athenry return gobus: €20 Dublin/Galway return. :)

USIT is the first port of call for student travelers but it's more than just a ticket agency. It…read moredeals with all international travel aspects for young travellers. It gives customers advice, sets them up with visas and rail passes and even administers travel vaccines. It is also responsible for the Work in Ireland Program, a program that helps foreign people adjust to their new city. All non-EU nationals participate in this program but it is most popular with Americans and Canadians. Another bonus: USIT has a resource room for participants so that they can use the internet and print for free. Next time you're planning an important trip, pop into USIT and one of the staff will be able to answer your many questions.

I'm writing this review from the perspective of a Canadian in Ireland on a working holiday visa…read more When I decided to come to move to Dublin on a working holiday visa I had the option of doing it myself (cheaper, but no support) or doing it through SWAP (a travel agency in Canada that partners with USIT here in Ireland). I chose the second route for the support, since I'd never done a working holiday visa/moved abroad. And while there isn't a language barrier between Canada and Ireland (there's Gaelic, but everyone in Dublin seems to speak English) and Ireland is a western country there are hurdles to moving abroad. And paperwork, so much paperwork. USIT is the local support team for the working abroad people (not just Canadians, but for anyone on a working holiday visa). They have an orientation session where they explain how to GNIB card (if you need one), how to get a PPS number, how to get your tax certificate, how to open a bank account and how to file taxes. They have job and apartment listings. There are computers, free wifi, and a printer, which is perfect for printing out the many many CVs you'll need. They can go over your CV and make sure it's formatted right, which was helpful because how CVs are formatted here are a bit different from how resumes are formatted where I'm from. They have interview rooms if you need someplace to do a Skype interview (instead of say doing on at the hostel you might be at). The organize different events for work abroad participants, which is a great way to meet people. Best of all there is someone, in person, during the office hours to talk to. And sure you could look online for the answers, but sometimes it's best to talk to someone in person. Sometimes you might be faced with a situation or a question that you can't find the answer to. As someone new to Dublin it's really nice having that support system and the people working at USIT have been fantastic. I can't speak for the travel agency part of USIT, which I'm sure is what most locals would use them for, but the work abroad support team here is great.

I recently began looking at holidays with Cassidy Travel after I received an All 4 One gift voucher…read morefor Christmas. I was really amazed with the interesting holidays they offer. They've got everything from city breaks to cruise deals. This is also a great company if you're a sports fan because they offer packages to all kinds of sports events. Their holiday packages are amongst the most competitive out there. The staff is super friendly and helped me find the perfect holiday for myself.

Bought rugby tickets off them that didn't work at the stadium They blamed the organisation they got…read morethe tickets from and then blamed us for not going to some random place in the stadium to log the complaint. Obviously nobody at the gate or stadium told us to go there and they didn't communicate it in advance. Disgraceful service, it was everyones fault but their own. Avoid this agency.

We just returned from a trip to Ireland. There were 5 of us. 3 senior citizens and my middle aged…read moreson and my granddaughter, who is over 21. Our personal driver was Paul Farrell. And a finer gentleman you would be hard pressed to meet. He was always right on time, had many facts and stories to tell as we drove around Ireland. He also encapsulated the Irish wit and humor. in short, we have adopted him into our family. We had such a good time. He had some good recommendations on where to eat and what to see. He even played Irish music for us and sang a bit. We were never disappointed. So if you want the cream of the crop, ask for Paul, a true Irish gem...

Dublin Tourism is located in the former Saint Andrews Church. It is a great place to start when you…read morearrive in Dublin for assistance in everything that you may like to do in the city. They have tons of pamphlets on activities, tours, events and places to eat. If needed they will give one on one attention to assist you in booking tickets for transportation, theater and hotel stays. Maps and books are available for sale and you can also exchange money here. I was told that they can assist in four languages. (English, Italian, Spanish and French) For me the building housing the tourism office was the real star. It is stunningly beautiful and sits in the center of town. The church was built somewhere around 1862 and served that purpose until 1993. The Church of Ireland sold St. Andrew's in 1994. It has three levels and is over 19,000 sq ft. The first floor is massive at almost 9,000 sq ft.

I can't believe this is my 40th review of Ireland and my last... at least until my next visit to…read morethe Emerald Island. So let me go back to the beginning of this journey. My trip to Dublin was planned like the true procrastinator that I am. I was just finishing one job and due to start a new one in a week's time. I just knew flying to Dublin would be a relatively easy break, but I had next to no clue what to do when I got there other than the tips I got from a random sampling of YouTube traveler advice videos. In my typically aimless fashion, I ended up at the Dublin Tourist Centre, housed in historic St. Andrew's Church, on Suffolk Street. Inside are a series of tour company desks and kiosks set up much like the car rental counter at an airport. They all provide competitively priced tours going to the same places throughout the island. It was here that I impulsively decided to make a booking the next day to Northern Ireland, in particular, to see the Giant's Causeway. After booking with one company, I noticed that the pick-up time was too early for me to get from my suburban hotel to the meeting spot outside the building. I noticed their competitor picked up their passengers an hour earlier. You would have guessed all hell done broke loose since the agents didn't know how to process a cancellation on their PCs. They tried to convince me that I couldn't cancel, but the ugly American came out of me and they relented. Regardless I am grateful this office exists because I wouldn't have experienced many of the 39 other things I already reviewed.

Tony H I'm just back home after doing the Battlefields Tour…read more A lot of travelling by coach each day which can be tiring. Our driver, Daran Finlay, was superb looking after everyone's needs. Ten out of ten. The tour guides at the Somme Valley and Normandy beaches really knew their stuff. The hotel food at the stop-over in Rouen wasn't brilliant. But on the motorway hotels both in France and in the Holiday Inn, near Birmingham, it was superb. For anyone with an interest in WW1 and WW2 it's a must.

This Pad Company is the worst it could possibly be. We had the worst holiday imaginable with them…read more Never again. Filthy hotel, brought to places l that were not on the agenda. A crazy abusive tour guide. The sound system ob the coach didn't work. Diabolical service. Rotten food. The fact that they are still in business, says a lot about Ireland. Never again. Beware. Stay away.