The absolute worst customer service. Studio is rarely staffed and at very random hours when it is…read more Smells like natural gas and Indian cuisine as it is located next to a restaurant. Volume inside the individual workout areas are extremely too loud. Very tight squeeze if 2 people want to use the area , impossible for 3 as advertised.

I travel a lot and I've been to a lot of Hotworx studios. This is my favorite one! It's clean and…read morewell kept, staff is very friendly (shout out to Michelle for always taking care of me when I come into town on business)! Love it here :)

As a plus sized woman who has never been comfortable in fitness settings, I can promise you this…read morecommunity is unmatched! It isn't just hyped up for clout. These women care about every person who walks through their doors. There is ZERO expectation to keep up with the class and if you need to take breaks and modifications there is zero judgement. It truly doesn't feel like a Chore to come here to workout, it is what I look forward to every day. Thank you for embracing me and supporting me GB

This place is everything!! You get a great community, variety of classes, and a fantastic workout…read moreall for a very affordable price. Love this place so much!

Had a massage with Brandon this morning. He has magic hands. I had a couple of areas that were…read morehurting and he worked them into the full massage. I've found my new massage therapist. I'll definitely book with Brandon, again

Absolutely love attending Royal Massage and Yoga Lounge classes! The owner is amazing and…read morepassionate about what she does! Every time I visit, I leave with an overall sense of well being!!! Truly a great place to join!

I love the Barre Amped method of workouts. I come here 1-2 per week and my body is already changed…read more I wish I could find time to come more often. Everyone here is very nice, it's not overwhelming and no one makes you feel out of place if you don't know what you're doing it. The instructors are very knowledgeable and take the time to correct your form so you are doing it properly and preventing possible injury. I can't recommend it enough.

I went in for one of the infrared sauna elliptical classes. I'm not even sure what it was…read moreofficially called, but it was amazing. It genuinely didn't even feel like 30 minutes, but apparently, the infrared heat makes such a huge difference. It's not that heavy, sticky kind of heat like Tennessee weather. It's this dry, warm atmosphere that keeps you focused and motivated instead of distracted by how sweaty you are by the time I finished, I felt so accomplished, energized, and honestly proud of myself. The vibe in there was great. The space was super clean, and the whole experience just felt next level. I would absolutely recommend everyone try it at least once. You'll understand what I mean the second you step in. Hotworx gets a solid 10 out of 10 from me.

I love this place! If you're looking for fast results in a clean, motivating space, with friendly…read morestaff, HOTWORX is it!

After walking in a counter boy yelled at us to come over. After watching an onboarding video, the…read morecounter boy was engaged in a Pokemon game another counter boy was playing at the front desk. He was more interested in the game than finishing up with us. The kids had a great time but the customer service is horrible. Like a bunch of 12 year olds running the place.

The gym looked decent, but they have an insanely restrictive lead climbing policy. You'd expect to…read morebe able to show up, pay for a day pass, take a lead certification test, then go climb. Unlike all other climb gyms in the world, that's not how this process works at Climb. There's no walk in certs. You have to make an appointment, sometimes a week in advance for a Tuesday or Thursday time slot. The test itself is supposedly 45 minutes. There was a competition here hosting some of the best youth climbers in the country. They lead climbed in the gym for 2 days. After the comp was over, and once the gym opened up to the public, the kids were not allowed to get back on the walls to climb the routes that were set for them. Why? Because they weren't certified to lead in the gym. That's weird because they were just in your gym climbing those exact routes with the blessing of your management who organized the event, but OK, let's get them certified. Sorry, you have to make an appointment for next week. Next week? There are tons of people working here. None of them can certify these kids who traveled from out of state? No. It actually defies logic.

I had been a member of Tru fit going on 2 years. I know both of the owners...especially Angie as I…read morefollowed and supported her in her move from the YMCA to her own facility. I walked into the gym one day...mind you I am 8 months pregnant and still working out 5 days a week and prior to being pregnant, on that same schedule...I was greeted by the male owner ....Jeffrey...with "hey fatty." I was taken aback and honestly didn't know what to say. You don't ever call a woman fat, or a person in general...but much less a pregnant woman...ESPECIALLY when your profession is in the fitness arena...and when you are walking into a gym to better yourself. I thought on it, and the more I thought about it, the more upset I got. Being that he is older, and should know better, I thought it was worth posting on Facebook...not mentioning their company nor their names... a general "PSA" stating that "Men...just little word for the wise...Don't greet a pregnant woman with "hey fatty" its not cute, you aren't funny and you look and sound like an a**hole" I went to the gym like normal the following day thinking it would be discussed, however it wasn't. I had my baby shower there....(prescheduled) that Sunday and then the following Monday I received a letter from the male partial owner....Jeffrey...and it was now stated that I had caused "disruptions" and that I was no longer going to be accepted as a client. I felt like this was for intimidation. He was the one that called me "fatty" and should have been saying sorry, instead Angie let him further bully me by letting a man...vs a woman...give me this letter ...all a intimidation technique which, in my opinion is even more disgusting. Even the owners mom directed me to him versus simply explaining herself or directing me to Angie to discuss my membership. I have never been notified of these "disruptions" and have spoken to other instructors and they were clueless as to what they were talking about. On top of the fact that if I was so "disruptive" why would you let my friend plan my baby shower there...and take her money for doing so?! Makes no sense ....just bad business and a reflection of the people that own this facility. So basically, instead of saying sorry, I was not only body shamed, I was then further shamed as a "disruption" ...basically ...trying to make him calling me "fatty" my fault and then kicking me out of the gym for sticking up for myself..vs saying sorry, that never should have been said...and was very unprofessional. All of this is a form of bullying. I took it as "you called me out for something I shouldn't have said, so I'm not only going to make up things about you, I'm going to kick you out of my club....and not even think twice about just apologizing for the unprofessional slanderous comment. I'm writing this review in hopes that women will join in making a stand to stop this behavior. We are all judged too closely on our body image as it it...much less having to worry about it walking into a gym... and being called "fatty" ...especially from someone who's profession is fitness. You go to the gym to better yourself not only physically but also mentally, and that can't be accomplished when you are being body shamed...with no remorse.

Angie and Jeffrey are passionate about their business. They strive to create a comfortable…read moreenvironment for all types of people. I love this gym, classes, and the personal training I have with Angie!

This was such a bad experience. We had a party reservation for 12pm and arrived 25 minutes early…read more We knew we wouldn't be able to set up until 15 minutes ahead of the party time, so I wanted to check in and see if anything was needed and where we would be setting up once the time came. No one was at the front desk and there was a note to call a number if no one was available. I called, no answer. At 20 minutes until start time I went in when I saw someone working the desk. I spoke with her and she advised it was her first time working a party and she wasn't sure of the procedure. She walked me to an area and said I think this is where you'll be. I asked if we could set up at the tables and she said she didn't know. The bathroom was locked she said she would have to check and see how to get in. She said everyone there needed to fill out a waiver. I asked if just the swimmers should do that and their parents. She said every person in the building needed one. I said typically a waiver of liability is just for the swimmers or participants and she said "don't be difficult about it - I was told everyone needed them so just fill them out". She then walked away. Ad guests began to arrive she advised everyone should rinse before entering the pool. The kids did and one jumped in. It was 11:53 and the party was scheduled from 12-2. She said everyone out of the pool - it's not your party time yet. We had them get out and wait. The lady then advised she was also doing therapy in another area and was working double duty and went to another room. The toilet in the restroom looked rotten and guests were not able to use it. I messaged the owner and asked for a call back. I advised of the difficulty we'd had and my frustration. He said, "I'm sorry for the hiccup- I thought she'd be smoother than that". He said it was a hectic weekend bc of the holiday and many people were out of town. We had no more contact with the woman from check in until she showed back up while my daughter was opening gifts at 1:44 and said the next party had already arrived so we needed to be sure we wrapped up soon and were out by 2. The kids swam and had fun regardless - because they're kids, but this was so stressful and miserable as the parent and party host. We will never, ever return to this business. If you're on the fence about planning a party here- don't waste your time or money.

What a great little hidden gem. We started at beyond aquatics with a "mommy and me class" I…read moreremember reaching out to Kelsey Lowder asking if it'd be weird being the only Dad. There wasn't and we were welcomed in. Fast forward to today and my daughter is 6 or so lessons in with Kelsey doing 1 on 1. The confidence my daughter has in the pool is remarkable and that's because she trusts Kelsey 100%. There's something about Kelsey that is relaxing and reassuring, she truly has a gift of presence. My daughter has extreme attachment to mom and I but she goes running to Kelsey lol. If Kelsey decided one day to start teaching chess I'd sign up our daughter because thats the kind of teacher she is.