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Club 661

2.5 (2 reviews)
Open • Open 24 hours

Services - Club 661

Venue rental

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9 years ago

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10 years ago

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The Rail House 10803 - Beet and Kale Salad with grilled chicken and steak Tacos

The Rail House 10803

(227 reviews)

$$

So, this one was a real doozy of a visit. The drinks were fair, with our order being a Goose Island…read moreIPA, Long Island iced tea, and a pomegranate martini. The service and food, on the other hand, were quite a mixed bag. We ordered a margherita pizza, pancake tacos, steak and eggs, and French toast with a side of sausage--the pizza, at least, was good. However, the "French toast" was more like an anemic panini press trying to pass as French toast. The steak and eggs comprised of a fairly well-cooked (that is, it was the right temperature) yet underseasoned steak of a relatively dubious cut, underseasoned home fries, and eggs done wrong (sunny side instead of over easy). The lattermost was the start of the problem, as I was willing to give it a shot, but found the texture off-putting. In light of this, I brought the problem to our server Adalia, who brought it to her manager Elvia. Thankfully I had someone else with me to tell me what happened: Elvia came over without addressing me on their error, silently took a look at my plate and instructed Adalia to have the kitchen put the eggs back on the fire. She takes my plate to extract the eggs, and brings them back (unsurprisingly) completely overdone, first in Elvia's hands, then in Adalia's for her to serve; we send for a refire, and they come back correct 7 minutes or so after I've already finished eating. Considering the hassle it took to get them, I couldn't trust it enough to eat, leading them to waste as well. After all was said and done, the GM Amer comes over to see how things were, and was thankfully helpful and understanding of our situation. Here's the rub: I was initially willing to overlook the steak, the home fries, and even the eggs if the error was properly ameliorated. Adalia and Amer both did very well, and I'm grateful for them for that; Elvia, on the other hand, managed to break the chain of competent customer service by directing the server to handle the problem in a way that was set up for failure (if you mess up an egg, it's an immediate refire because of how the egg cooks in the first place -- Amer also arrested to that policy) all without addressing us and taking accountability, due to negligence or whatever else. Not only that, but when sending the incorrect eggs over the second time, she couldn't even bring it to us herself--it would have been easy, seeing as she was the one that originally had them--and left Adalia and her tip to potentially take the fire if the patrons happen to be angry. Mistakes are fine--everyone makes them--but I'd describe this as cowardly more than anything else, and I take issue with that in particular from a leadership standpoint. While Amer graciously extended an invitation for a better experience next time, I can't say I'll be taking him up on the offer when their service and food are this misaligned; unfortunately, a disappointment overall.

What a great place !!! Went last night once more with some friends . Happy hour not only consists…read moreof drinks, but , blue point oysters for $1.00 each . They are always fresh . The tuna tartar also with happy hour is delicious and fresh . The staff is very welcoming. The crowd is always mixed but mostly on Tuesday's is a bit older which is great !! Definitely a place to check out !!!

Prime33 Banquet Hall

Prime33 Banquet Hall

(16 reviews)

Co-op City

I made an appointment to come and see the venue for Sunday at 12 o'clock and it's 1222. The phone…read morethat I'm calling is going straight to voicemail and the ring camera they have there's no response to it as well. This is unprofessional and very very disgusting.

A review post rescheduled event:…read more Overall, our guests were comfortable, the sound system was good, the room was clean and airy with high ceilings and needed minimal decorations. There was room for our food and sweets tables as well as for a small dance floor which was appropriate for our intimate event with close family and friends. As an event space, the sky tower room delivered all of the things we were looking for. ---------------------- The space was clean, easy to access from the Highway, there was street side parking for our guests as long as they arrived early. The general manager Shanita(?) was there cleaning from a prior event and greeted us at the door at 2pm. It was good that we started the event later (4pm) than our reservation started (2pm) because our DJ had to work with event staff and call the owner because our DJ was having trouble connecting to the system. We followed up with staff onsite to make sure we revived the ice, serving trays, and table linens that were included in our package. We decided not to follow up about using the projector/tv screens after being brushed off when we asked for the other included amenities, but there were two large flatscreen TVs behind the sound booth. There was another event happening at the same time in the smaller room next door and we could only hear them (and assume that they could also hear us) if the front doors were open. At one point a guest from the other party clogged one of the toilets so it was shut down. The site manager was there to direct people to the right room and to shut down the room that was out of service. We started cleanup at 8 pm and we did our best to clear the space of debris that was generated by our event. The contract was very specific about prohibited activities (IE: no tape. No confetti etc) so we wanted to be sure to keep up our end of the deal especially because some of our decorative balloons popped and made a mess. The manager came in at 9pm and let us know that she would handle the rest if we got our items out of the space. We (clearly) did not have the best time negotiating the terms of the rescheduled event especially when we wanted to switch event spaces. Beautiful site. Lovely amenities.

The Elegant Loft - The Elegant Loft

The Elegant Loft

(2 reviews)

I had a 16th birthday party here recently. This venue gave me some red flags closer to my party…read moredate but I kept with them because I liked the blank canvas of the space. 1. The husband gave me a contract, but the wife tried adding new charges to the balance. 2. They charged me $450 for an extra hour at the venue 3. They broke down my party and turned on the lights one hour before the party was set to end, once they did that my guest assumed the party was over. it was not! 4, They price gouged every thing they offer so I had to outsource which made it more stressful an event to plan, i.e $5000 for a balloon backdrop and 10 modest center pieces. 5. They only want to be paid in cash @irs.gov 6. They insist on security, I thought that was great but their security guy wore a ski mask which was very intimidating to my guest, he wouldn't remove it. 6. They add 20 percent gratuity to the venue rental I asked why, They stated to cover the cleaning staff. I was ok with that except when I asked one for help he said no, he was standing on a carpet while I tried to fix it, he walked through the beginning of my kids entrance and the other asked us to move so he could clean I said we still have time here I paid for extra time he tried to square up with my sister! I literally paid $450 extra so these people could clean and mop while we were there?! I was quoted $3000 to rent the space, by the time they finished with their own inflation and add ons my bill was $7,130!! After going to different vendors to pickup things for the party turns out they have a reputation for all of these practices stated. STAY AWAY!!!! This was a once in a life time event for me and my family. They ruined it. I paid for 8 hours and essentially got a 3 hour party. I feel like they were sabotaging me. I did not fight or argue with them because karma will take care of itself. I've been so angry with these people for this being the memories I'll have of such a special occasion. I pray in time my anger dissipates and I'll focus on the good.

I had my 33rd birthday event at The Loft and it was wonderful. Both the owners are knowledgeable…read moreand helpful throughout the planning process. They communicate very well and are honest. I had the best time and my guest loved the venue!! The venue is huge and can hold a large amount of guest.

Club 661 - venues - Updated May 2026

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