These employees keep these lines moving. Amazon returns are effortless. Employees are efficient,…read morefriendly and quick.

The customer service I received was incredibly awful I just feel astonished…read more I brought in shoes for a return and on my phone was an QR electronic label it said to put in original packing if you have it. I didn't I just had the box and I let the lady know. She made me feel less than an inch small by telling me she couldn't help me unless I have the original packaging or to go to the place I purchased the shoes (which was shipped online actually) I showed her the receipt though She said she couldn't help Me so I said ok, I got the shoes and proceeded to walk out. I heard her mumble loud enough as I was it walking Her exact words was "next time read the words it's that simple" I then looked over and said was that necessary to make comments and be mean She then lied and said I didn't say anything. I swear on my life she did and she was very very mean not even polite. I will never ever ever go back to this UPS store again !!!

My friend needed a notarized copy of his passport. UPS store has notary on staff. Quick and easy…read moreprocess, reasonable price and on our way. Id definitely return.

Nice UPS store that is easy to navigate and convenient. Service was fast and there was not a long…read morewait on a weekday afternoon. I would stop here again.

I drop off packages almost daily at several different UPS store locations. This is one of my…read morefavorites! They are always friendly and even when they're busy they get to me as soon as possible. They provide a lot of different services, they do shipping, regular mail services, faxing, notary, copying, they also have a large printing machine, And if you need your fingerprinting done you can schedule appointment and have it done here as well. They have a wonderful selection of greeting cards that are easy to grab at the last minute If you live in this area I highly suggest using this UPS store!

My first visit- Bad customer service. Charged me more by adding on a fee to donate when I said I…read moredidn't want to give. Said the donation fee wouldn't go on my card. Came home and it was added on my credit card. It was a high cost and didn't give me options to make a cheaper delivery. I will not return to this location. I don't trust them.

Great Customer Service Hours 8-6:30 M-F…read moreSat: 9-3 Sun: 10-3 Pricey but worth it, ha, ha

Nice UPS store that is always busy, this is a very convenient location for west valley and Peoria…read morearea so there is normally a line and parking sometimes can be a struggle. But the workers are always nice and friendly. I got here a lot for returns. We have also used them as a notary and it was fast and easy.

Nisha, the notary at this location is so friendly communicative and just wonderful all around!!We…read morelive in California and Nisha had agreed to meet us at the store the Saturday we were traveling to Arizona, even though she wasn't working that day and gave me her cell number to call her so we could meet. My Mother has recently become incapacitated and I've taken over managing all her finances. I have my copy of the notarized Power of Attorney and Nisha was willing to review and certify for me but prior to meeting Nisha, I found all of my Mother's original Estate Planning docs including the Power of Attorney so I no longer needed my copy certified. So very appreciative to Nisha, her caring attitude and her willingness to help me in any way she could. Big thank you to Nisha, UPS is very lucky to have her as their employee and notary.

Always quick service in this location in Surprise AZ. Very helpful folks in there. Convenience…read morelocation for our family

I had such a good experience at this UPS Store thanks to the manager, Alissia. She was so patient…read morethe whole time, even with all the chaos going on around her. Nothing seemed to bother her -- she just kept helping people, answering questions, and even picking up phone calls like it was no big deal. She made sure everyone felt seen and kept reassuring us that she'd be right with us. Honestly, you don't run into people like her very often anymore. This UPS Store is lucky to have her.

The employees at the counter are so friendly and accurate with how they accept your packages…read moreprocess your returns and or pick ups, providing all of their great services even has a post office on on site. Highly recommend.

Sorry, but you're completely false. As you can see, I have a screenshot specifically stating that…read moreit does NOT have to be in a box. I showed it to the older Indian employee, but obviously she didn't care. She was more focused on being rude and disrespectful. Is this the story your location is going go with? I already contacted UPS customer service. There was obviously no form of remedial or corrective action that has been conducted to your location or employee, which is very dissatisfying.

The employees and managers working at 9:30 am were extremely rude. There were customers in line to…read moremake Amazon returns and no one waited on us.. We asked a guy in the shredding/printing area for help and he told us he was busy and "if you don't like it, go to the UPS store." A guy in line ask for a manager and he informed us that he was a manager. The other manager was in the back. I saw 4 employees, no customers other than the 5 of us in line for returns. Yet no one would wait on us. A guy in line asked for the name of the manager and was told that he didn't need his name.

Postal Staff is helpful however the lines and waiting time to get to the Counter is crazy!!! After…read morewaiting an hour with the line out the door, I had to leave as my back was in such pain standing I line...

After waiting in line for 35 minutes, I finally got to the desk and asked for a piece of tape. The…read morelady said they don't give out tape because they sell it. Really? I'm supposed to buy a roll of tape for $5 when you could literally give me one small piece? IDIOTIC!

Came in shortly before closing. I had to print some docs and initiate a fax. Doc printing was…read morecheap, faxes not so much (but FR who requires faxes anymore?!?!). And this fax was big, and faxes are slow. I was not rushed by the employees closing up shop. One of them was my own personal holiday music DJ w the rotation they had playing. Staff was helpful, machines were convenient and it's a great area to get many errands done at once.

I have been using this location for business purposes, such as cards and flyers since 2015. I've…read moreused this location almost exclusively since then. Over the last few months the experience has dramatically shifted from a good experience to a very poor experience. The email communication in which I sent my files over to be printed has gotten very unresponsive after years and years of extreme responsiveness. The other day was the final straw for me. I walked in because it had been almost an hour since I sent over an item to be printed. I came in asking for it, and I was told they need to look and see. They looked and saw it there. By the way, they're all standing around. I was told they were very busy this morning and that it would be another two hours before they can get to it because somebody was in front of me. Again, they were literally all standing around. I told them I didn't want to do business there anymore and not to print it. I also sent this in an email asking them not to print and then I would no longer be doing business there. I received no phone calls. I received no emails of anybody apologizing or anything. Disappointing I wouldn't recommend going here the people have changed and the management has changed

This is a great post office location. Hardly ever a line and when there is, it moves quickly. The…read morestaff are always friendly and helpful and knowledgeable. This office is always clean and the parking lot easy to navigate. I've been here many times and I prefer this office to any others in the area. It seems to me that some of the complainers haven't had to deal with other post office locations that can be much busier.

I was in and out of this Post Office faster than I've ever been in any post office EVER. The…read moreservice was great. The employee was super-friendly and made sure I had everything I wanted to ship my package. The price for shipping wasn't that bad either. I actually expected it to be more. Keep up the great work.