Update! Three days later! Still no dispenser. The route manager Dan Wood states they are waiting…read morefor bottom load dispensers, not what I was told on the customer service line. Followed up with customer service via phone call! As I mentioned in my previous post.. the water is pricey, the rental charge for a dispenser is 6.95. I have paid this for three years What water delivery offers is simply conscience. Not sure how convenience works when my dispenser is sitting outside waiting for delivery of a new dispenser.

Was a Crystal Springs customer for many years. Once they became part of Primo Brands, everything…read morewent downhill. Today was the last straw. After months of drinking through the excess water they delivered (drivers paid on commission) I ordered again. Received texts to remind me to place empties outside and then received the text today that they delivered, which they did not. And, they asked for a tip for the driver! Spoke to 2 customers service reps who were not helpful at all. Cancelled my account and looking for a new provider. Stay away from Primo. They have significant delivery and customer service issues. Note: would give zero stars if not forced to give 1.

Our office has been using them for years. Their service is excellent and the billing is easy…read morewithout hassle. We tried to move to filter water and our employees just about revolted.

The water is great, but have similar problems as previous reviewer. They show up on dates that is…read moreconvenient for them and calling to stop a delivery for a certain date is completely ignored.Then the Office acts as if they don't know what you are talking about, yet refuses to follow-up with e-mail confirmation, while the delivery man is at your door acting as if it is your fault. The problems make the drinking experience a bit nauseating.

Met this amazing business out on the beltline the water was so refreshing I carried 2 bottles home…read morethat day!! Now we have it delivered every other week and we love the services they provide

From the owner: Alkaline water is the best water to drink it is cleaned of fluoride and unhealthy additives using…read morethe reverse osmosis system then Infused with healthy minerals to alkalizing levels of 8.5 up to 9.5 Call (678) 235-9075

I have been with Ready Refresh (now Primo) going on 3 years. I have had both good and bad…read moreexperiences with the company and products. I get delivery to my home and also helped set up delivery to the company I work for... The good.., Drivers are friendly and do a great job. They are working hard delivering often heavy cases of liquid products and 5 gallon containers of water directly to my door. This can definitely be a tough job especially in the middle of the hot Atlanta summer. I do my orders and pay online so very easy to add extra product or skip a delivery when needed. The bad.... missed deliveries. Product shortages, The other three is when I place an order I get called by customer service to "verify" my order by in reality they call and attempt to upsell me to add more products. It's only me and my wife. I order what I need and keep a couple bottles of water as back up. I don't need calls from anyone with pressure tactics to upsell me. Primo needs to get their purchase department straight so they can provide products and keep delivering on time. I also think they struggle with staffing. It's a tough job and they likely don't have enough staff or have a high turnover rate

April 30th I received notification that my water was delivered, but it was not there. It was…read moredelivered to somewhere not even close to me. I called customer service, they apologized and offered my another 3 gallon jug for my inconvenience. I got notifications on May 8 that my (2) 3 gallon jugs were delivered But once again they were not at my house. I went online and once again the delivery picture shows a house that was not mine. My instructions even state that I have a yellow front door and now twice my deliveries were sent to different homes that clearly did NOT have a yellow door. I called customer service again and a delivery was then set to arrive May 9. I asked for the driver to text me a picture of the house to make sure they finally had it right. I got the call and sure enough they were there. WooHoo or so I thought. Nope, the driver was given (3) 5 gallon jugs! The whole reason I went with this company is because of the 3 gallon jugs! I broke my elbow and can not lift a 5 gallon. I can't lift a 3 gallon either but at least it's lighter so that I can ask my neighbor to do it for me. Sidarius, the driver felt so bad hearing all the screw ups that he said he would call the warehouse and try to get someone to come back and if not he would do it himself. Later that day, there's Sidarius with my water!!! He is an angel and in my opinion the only good thing about this company

Kind and caring towards their customers. They will make sure you are satisfied and always look to…read moremake sure your needs and asks are prioritized. Thank you!

My last review of Lipsey Water was written in May 2024. As of December 2024, Lipsey continues to…read moreexceed my expectations. I am incredibly grateful to have an alternative to the service I had previously. Lipsey's glass bottled water tastes great, and their delivery driver shows up on time, consistently, without fail. When there is an approaching holiday, they actually check-in to make sure you have enough water. I continue to recommend Lipsey without hesitation. Their team is the best.

I was searching for another water company since I moved to Cumming from Alpharetta. I called Blue…read moreReal over a week ago requesting service and no one has returned my call. Apparently, they do not want my business.

Tastes Great! From Account set up to Delivery, these people…read moreare exceptional! I've been ordering from Blue RSW for 7 months now. If I haven't called them in a month, they will call ME to let us know they will be delivering in my area in a day or two just in case I need more! No sales pressure!!!! Quick to respond to emails and messages. They are super busy all the time but they still make our residential delivery a high priority even though they are delivering to Whole Foods in Avalon! The owner has delivered to us and is quick and professional. As far as taste, we love it! You can't beat Mother Nature's Springs! Started drinking coffee more often as the taste is phenomenal! Family of 5-6 uses 8-10 bottles a month. The kids always have a bottle on hand! Speaking of bottles, they also have single serve reusable bottles and just as a complimentary first time gift, we received a case of them filled to the brim! Try them. You have nothing to lose. I guarantee you'll like the experience.

want to give a shout out to M&G Tree Service. I called on Sunday to get a quote to remove some…read moredowned trees from the recent wind storm. Bruce showed up within two hours of my call, gave me a very reasonable quote, and said he could call me Monday with a time his crew could come out and do the job. I received a call from Sabrina who said that the crew had finished another job early and if it was alright to show up before lunch. The crew arrived and Bruce started working while his was eating their lunch. Long story short, they were done and gone with 2 hours of arrival and the trees were removed and the area cleared of storm debris. Very reasonable and efficient. Highly recommend them if you need tree service. Their number is 770-905-2072.

They did a great job. Quick estimate and quick to get it done. They really went the extra mile too…read morewith their work quality. Great price. Friendly too. They took time to answer questions and advise on future projects as well as tree maintenance.

On of the worst tree services in the business. I would not recommend them. Very unprofessional,…read morethey left trash, water bottles and beer cans in my yard. They ruined my fence along with my neighbors fence and garden. I give them one star and that is for the price. If I had to do it again I would of paid someone else more money. Cheap price cheap service my lost. I guess you get what you pay for. DON'T PAY THIS COMPANY

From the owner: Tree Removal Stump grinding and Land Clearing read more