I have been with Ready Refresh (now Primo) going on 3 years. I have had both good and bad…read moreexperiences with the company and products. I get delivery to my home and also helped set up delivery to the company I work for... The good.., Drivers are friendly and do a great job. They are working hard delivering often heavy cases of liquid products and 5 gallon containers of water directly to my door. This can definitely be a tough job especially in the middle of the hot Atlanta summer. I do my orders and pay online so very easy to add extra product or skip a delivery when needed. The bad.... missed deliveries. Product shortages, The other three is when I place an order I get called by customer service to "verify" my order by in reality they call and attempt to upsell me to add more products. It's only me and my wife. I order what I need and keep a couple bottles of water as back up. I don't need calls from anyone with pressure tactics to upsell me. Primo needs to get their purchase department straight so they can provide products and keep delivering on time. I also think they struggle with staffing. It's a tough job and they likely don't have enough staff or have a high turnover rate

April 30th I received notification that my water was delivered, but it was not there. It was…read moredelivered to somewhere not even close to me. I called customer service, they apologized and offered my another 3 gallon jug for my inconvenience. I got notifications on May 8 that my (2) 3 gallon jugs were delivered But once again they were not at my house. I went online and once again the delivery picture shows a house that was not mine. My instructions even state that I have a yellow front door and now twice my deliveries were sent to different homes that clearly did NOT have a yellow door. I called customer service again and a delivery was then set to arrive May 9. I asked for the driver to text me a picture of the house to make sure they finally had it right. I got the call and sure enough they were there. WooHoo or so I thought. Nope, the driver was given (3) 5 gallon jugs! The whole reason I went with this company is because of the 3 gallon jugs! I broke my elbow and can not lift a 5 gallon. I can't lift a 3 gallon either but at least it's lighter so that I can ask my neighbor to do it for me. Sidarius, the driver felt so bad hearing all the screw ups that he said he would call the warehouse and try to get someone to come back and if not he would do it himself. Later that day, there's Sidarius with my water!!! He is an angel and in my opinion the only good thing about this company

I have been looking for a reliable and not too expensive delivery of Alkaline water. I found this…read more$20 per 5 gallon offer, which is $5 less than I have seen before without delivery. I have now ordered 4x5 gallon with door delivery and am extremely pleased. Communication happens only via email and payment via Paypal. Both are reliable and easy ways to get the water. Highly recommend! Great taste!

I reached out to Clr Wellness over a week ago and no one has called me back. Apparently, they do…read morenot want my business.

Don't know why it's other reviews are so low but so far my experience has been picture perfect or…read moreeven better. Worked with Christian who was very personable and didn't try to oversell us or overcharge us. Got us great carpeting for a fair price. More than that, the workers moved a bunch of our heavy furniture and didn't charge us and they also worked around a custom made reinforcement that my mother had made for the clothes rods in the closests. I thought I was going to have to tear them down myself. And unlike Lowes and Home Depot, Empire didn't want to charge me 2K just to move my furniture. Would definitely recommend them again.

Avoid this company by all costs. They lied about anything warranty and now not wanting to pay for…read morecarpet cleaning. They are scammers and the "sales"people lie! Spent over $7000 and regret every dollar. Will never use them again. Beware! Their customer service is the worst I have ever dealt with! Do Not use Empire Today

Our office has been using them for years. Their service is excellent and the billing is easy…read morewithout hassle. We tried to move to filter water and our employees just about revolted.

The water is great, but have similar problems as previous reviewer. They show up on dates that is…read moreconvenient for them and calling to stop a delivery for a certain date is completely ignored.Then the Office acts as if they don't know what you are talking about, yet refuses to follow-up with e-mail confirmation, while the delivery man is at your door acting as if it is your fault. The problems make the drinking experience a bit nauseating.

I was searching for another water company since I moved to Cumming from Alpharetta. I called Blue…read moreReal over a week ago requesting service and no one has returned my call. Apparently, they do not want my business.

Tastes Great! From Account set up to Delivery, these people…read moreare exceptional! I've been ordering from Blue RSW for 7 months now. If I haven't called them in a month, they will call ME to let us know they will be delivering in my area in a day or two just in case I need more! No sales pressure!!!! Quick to respond to emails and messages. They are super busy all the time but they still make our residential delivery a high priority even though they are delivering to Whole Foods in Avalon! The owner has delivered to us and is quick and professional. As far as taste, we love it! You can't beat Mother Nature's Springs! Started drinking coffee more often as the taste is phenomenal! Family of 5-6 uses 8-10 bottles a month. The kids always have a bottle on hand! Speaking of bottles, they also have single serve reusable bottles and just as a complimentary first time gift, we received a case of them filled to the brim! Try them. You have nothing to lose. I guarantee you'll like the experience.

Absolute rip-off -- Costco connection is misleading. Stay far away…read more This is one of the worst purchases we have ever made. We went with this company only because they are connected with Costco, assuming that meant quality, transparency, and accountability. That assumption was completely wrong. We paid $8,500 for a water softener and RO system, and from day one it has been problem after problem. The system never alerted us about salt refills, and no one clearly explained this to us. As a result, the unit ran without salt for many months, which is extremely alarming and potentially damaging to plumbing, appliances, and water quality. This is not a small oversight -- it is a serious failure for a system at this price point. After installation, the company dramatically increased the price of RO filters, effectively trapping us into sky-high ongoing costs. Once the system is installed, you realize it is a never-ending money pit. You are locked in, with no reasonable alternatives, and the expenses keep adding up. The sales process is polished and convincing, but after the check is cashed, support and transparency disappear. The Costco association gives a false sense of security. Do not assume Costco's name means protection here -- it does not. If you are considering this system, please do yourself a favor and walk away. There are far better, more honest, and more affordable options available. This was a huge financial regret, and I strongly advise anyone reading this to stay as far away as possible.

EcoWater installed and serviced my water filter system a few years ago when we rebuilt the kitchen…read more When it came time to replace the filters the service agent came to the house, did the work, and then demonstrated how to install new filters when needed ourselves to save the expense of a service call. After several months the filters needed replacement and the office advised that those filters had been recalled by the manufacturer and sent us a new set at no cost. After we had some issues with getting the system to work properly the agent in the office walked us through the installation and provided more detailed instructions. He followed up twice to be sure the new filters were working properly to our satisfaction. Customer service is among the best we have ever seen and we do not hesitate to recommend them for any and all service work and/or installation of a water filtration system. Look no further than EcoWater for this kind of project.

J. Martin & Co washed our windows. Wow what a difference. We didn't even realize how dirty they…read morewere. Service was great and Jamie answered and schedule me in a timely manner. They did an absolute wonderful job and we will be having them come back to pressure wash and re-wash our windows again after pollen season. Would and have recommended to neighbors and friends.

Jamie is AWESOME!!!! I had to replace my pool liner and I needed Jamie to deliver water to fill up…read morethe pool. I was supposed to give him a week's notice, but the pool guy emailed me on Friday and said that he was replacing the liner on Monday. I called Jamie and he worked his magic and delivered on time. In fact, he juggled his schedule so that he was available 2 hours earlier than they had asked. From his experience he knew that they would most likely be done earlier. He was able to deliver 12 truck loads of water in an afternoon. I highly recommend him to anyone. He is reliable, professional, and he knows his stuff. I will definitely use him again!!! J. Martin & Co is the BEST!!!

I called Cranor Roofing after a hail storm in March of 2023. Ben Cranor reached out to me the same…read moreday and scheduled a visit for the following day. He brought several samples and walked us through what would be the best color to install in order to make the house look even better. He recommended we use Owen Corning Duration shingles and go with Williamsburg Grey. Once that was done, the shingles and the material were delivered the day before neatly stacked. The following day his crew and him were at our place at 7:30AM. His crew took meticulous care of our yard before starting. They stared around 8:30AM and were done before 7:00PM. NOT A SINGLE NAIL LEFT BEHIND! And, many code upgrades and changes to ensure rain water is moved away from the corners of the house. Thank you Ben and crew. The following week, his gutter folks showed up and installed our new gutters and downspouts -- upgrade to a 6" gutters. Again, not a single nail was left behind and our house looked great. Highly recommend Cranor Roofing. Great company and magnificent management and crew!

Ben has replaced our roof twice over 20 years. His crew is does a great job with no issues after…read morethey leave. Ben team handles the insurance company and their shenanigans. His team also replaced our gutters and put screens on them so they are maintenance free. Great guy with a great crew doing great work. Our roof looks the best around.

Great service both extra helpful and really fast response. Mike was really nice and explain…read moreeverything we needed to do.