Because of all the great reviews, I tried to have them come by. It is my first time hiring someone…read moreto clean and turn my chimney from gas to wood. The prices quoted were great only he promised to come by several times and never kept his word. Your word is everything. Told me he would come during the week..that week passed and then said I'll by there Friday. That day passed and then said I have time tomorrow..that day passed. I missed work 2 times because of him costing me hundreds of dollars. Unreliable. Claims he doesn't check yelp as often but when I said I can call, he said it would be the same outcome. Either they need to hire more people or they are simply lazy. They could have had a new customer for life.

Sal was great! He came on the day scheduled to clean our chimney and I paid the lower end of his…read morequote because he said it wasn't that dirty. That type of honesty is rare. I really appreciated it. He will be our regular chimney sweeper. He does dryer vents also which is great to know. Very professional, clean, and honest.

Recommended by a coworker and didn't disappoint! I called and they were able to fit me in to clean…read moreout my dryer vent the next day! Will use them again!

Excellent service - the workers careful and thorough and complete. They removed the wood stove from…read morethe fire Place - cleaned the pipe, stove and chimney from top and bottom. Reinserted the stove and tested the air flow leaving the area spick and span clean. Very knowledgeable. Worth every penny of what he charged me. HIGHLY RECOMMEND !!

The Flame Fixers team got back to me quickly about servicing my fireplaces that I had never turned…read moreon before and communicated efficiently about scheduling and pricing. Melody, their scheduler, went above and beyond to fit me in ahead of Thanksgiving so I would be up and running for the holiday, and Gil, who did the service knew just how to get them going after a long time sitting. Very satisfied and would recommend!

They came when they said they would and they installed a remote on my gas fireplace. They charged…read moreme a fair price. Very happy with their service.

Great service. Reasonable cost, and great advice. Was right on time. Will use again in the future.read more

These gentlemen were amazing! I received a message within minutes of submitting my request through…read moreYelp even though I placed the request on a Sunday evening about 8 PM. They were very responsive and able to come to my home and repair my fireplace by Tuesday morning. They arrived on time, were very knowledgeable, the pricing was fair and provided up front, and I learned about my fireplace and upkeep. They were able to place me on their list for regular maintenance and will contact me so I don't forget to request the maintenance. In addition to fixing my fireplace so that it works, they cleaned the glass and it looks just about brand new. I did not expect that additional perk. Wonderful company; I am so pleased. Would highly recommend 10 out of 10!

Ashtree did a perfect job inspecting and thoroughly cleaning our wood stove and flue. On time,…read moreneat, used protection all over the area and even scrubbed the outer parts as well. Overall very pleased! Priced well

I made an appointment for Robert to come check our stove pipe. He was a no show and didn't call or…read moreanything. I think that is just rude and not professional so thanks but no thanks! Wasted my whole day and time when I could have had someone else actually show up.

We had a wonderful experience with Ponderosa Hearth & Home and highly recommend them! They had so…read moremany gas insert options to choose from, which made it easy to find the perfect fireplace for our home. Our fireplace actually arrived earlier than the estimated turnaround time, which was such a pleasant surprise. After installation, we had a minor issue come up, and their team was incredibly responsive. They came out the very next week and repaired it without any hassle or hesitation. Their customer service is truly amazing. Professional, helpful, friendly, and reliable from start to finish. We would absolutely order from them again!

Very friendly and removed my old insert quickly. They did a great job and cleaned up everything.read more

On time. Quality work. Spotless cleanup. Restored original performance. Easy communication.read more

Excellent service! Arrived at the time scheduled, friendly service and efficient at a very…read morereasonable fee. Highly recommended.

Ross was awesome, very professional and sweet. Beautiful,…read moresturdy door. I feel very safe knowing I have a Den-Defenders Door.

We couldn't be happier with our new security door from Dendefenders! Thank you Ross it looks great!read more

Christian is legit! Got me on schedule right away and was on time, actually early. Works hard and…read moreexplains everything to you. Honest guy that cares about your safety and the safety of the neighborhood.

They are great. Came to our house and not only cleaned the chimney but also gave us thorough…read moreinstructions about how to use our heatalator. An inexpensive repair was recommended but rather than overcharging he showed us what was needed. Will use them again

This is second time (after 5 years) to clean my dryer vents. Very easy to book an appointment and…read morestay in contact. Several reminders of the appointment are nice. Carl gave a set appointment time after working with a 2 to 4 window. He arrived on time and had all info from my previous cleaning. Explained what he planned to do and got right to work. Cleaned all venting systems in the dryer and also went on roof and cleaned the roof exhaust. Left a magnet on dryer with next anticipated cleaning date. Pricing is very inexpensive compared to repairs caused if the dryer caught fire!

We have an interior vent in our dryer that had never been cleaned since installed. (Probably 13…read moreyears ago). Carl not only did a great job cleaning the vent, he gave us safety tips going forward, cleaned up after his work (impeccably) communicated frequently before and during the work. We felt the charge was very reasonable Considering what needed to be done and the time Carl spent here .