Thank you BJ's Towing. Our daughter's car was a mile up the National Park road to Mt. Baker. They…read morewere super busy and not able to tow it to Seattle because of the previous calls waiting for their trucks. They came to pick up the car and took it back to the shop and towed it to Seattle at the end of the day. Our daughter was able to get back to Seattle and we didn't have to wait until 6pm for them to get the car. We appreciated the solution that allowed me to get our daughter to a meeting in Seattle in the afternoon. Thank you BJ's Towing for the helpful solution! Sincerely, Mom of a Teen Driver.

Was referred to them by the US Forest Service after treating my van a bit too hard up a mountain…read more Went through AAA, who tried to deny me coverage saying the road was unmaintained when it actually was maintained. BJ's advocated for me and was able to talk AAA into covering the tow. One of the drivers, Nick, was able to get my vehicle with no problems and the whole team was super awesome throughout. Huge shoutout to them for getting me out of a sticky situation.

Charlie's is the best in all categories! Their customer…read morecommunication is excellent! Phone calls: Professional and Pleasant, especially Ari Emails: I received the detailed estimate in an amazingly fast time! Thanks Curt I highly recommend Charlie's Auto Body & Collision to anyone needing great service!

This was our second visit to Charlie's. The first time, the car was deemed a total loss so they did…read morenot actually repair the vehicle. This time, vehicle was repairable. It took several months to get in (but we knew other places in town also had similar wait times). But once we got closer to the appointment, we kept getting confirmation that we were on schedule. Our appointment ended up being done on a short week/4 day week but even so, everything was completed on time. Everyone who Works there was extremely pleasant and accommodating. The actual repair looks flawless! Car was returned clean inside and out! Hopefully we won't be in any more accidents any time Soon but if we are, Charlie's will be our first choice for Body Shop!

We were visiting the area overnight from Washington and we came out from our hotel to a dead…read morebattery due to the trunk latching weird. The hotel person that tried to jump us was useless and couldn't figure it out and said he couldn't help us. I said I did have AAA and would call them and he left he told us "Good luck with that it will take them hours!!!" I called AAA who transferred me to CAA. Within 45 minutes from me calling AAA, CHAYCE from Reliable Towing was at my car. He was able to jump my car with in a minute where as the hotel guy spent 10 minutes and couldn't figure it out and gave up. Chance was very professional and even showed my 14 year old daughter how to hook up the cables on my car to jump the battery. We chatted a bit about hockey and us visiting from Washington. Thanks for getting us back on the road to get home for a hockey game we had tickets for that day.

The PERFECT tow. Absolutely everything about situation was handled perfectly. First class operation…read morewith first class operators. My operator Michael called me ahead of time to make sure I was OK and when he arrived he informed me that he had picked up a couple of bottles of water and one of the best spicy chicken sandwiches I've ever had, because I had to wait in the heat with nowhere to hide beside my convertible. Even with covid-19, he let me ride in the truck with him and we had a hoot talking about everything under the sun. He even drove me home after we dropped of my car at my mechanic's, 275kms away(BCAA) and because it was almost midnight, he even drove me home. I never realized breaking down in the middle of the Coquihalla could be such a great experience. Highly recommended, too bad I could only give 5 Stars. Thanks Michael, Reliable Towing and BCAA. If you don't have it, get it.

When you are on an extended road trip, it is necessary to do some auto maintenance along the way…read more Hubby called two days before to make an appointment and get an estimate. We showed up at the appointment time, got right in, and received a text when everything was done (on schedule). The cost was reasonable and Colby was very personable and service-oriented.

My car started smoking at the border station and Alley Auto was open and quickly able to…read moreinvestigate the issue, get the parts and fix it, and get us back on the road that afternoon. Huge thanks, they saved our trip home!

Vince was fantastic. He knew the special handling required for my model and squeezed me in at the…read moreend of the day (after I texted a wrong number earlier to confirm I was ready for pick up). Good price. Sent me text with pic of my car delivered to mechanic. Would recommend.

This company is awesome! They are quick and so helpful. They actually care about people and have…read moreexcellent customer service. I needed a tow in the rain on Friday the 13th during rush hour and they managed to save the day for me!! I highly recommend them and they are very reasonable price wise! I'm glad they rescued this damsel in distress!

Was once a business to recommend. No longer since it became a corporate franchise. I tried using…read moretheir online booking. No response. I rented a U-Haul from here last year. The guy at the counter was completely lost on how to do the computer work. Maybe he was new but no one else at the counter was willing to assist him. If the mechanics have not changed I could still recommend the shop skills.

We were in town for a weekend hockey tournament on a long weekend in November. Our engine light…read morewent on with a 'check engine charging system' light flashing. We frantically called around on a Saturday late afternoon of the long weekend and Gerry's Automotive was the ONLY place that would check the diagnostic. Turns out we needed an alternator and it was 3:30pm when we arrived (they close at 5pm) We were extremely grateful they drove to parts store to pick up new alternator and installed it, we were gone by 5pm. If they wouldn't have gone out of their way for us, we would have have to stay in a hotel for another 2 nights, miss work and and school Monday to get our truck looked. Thanks for being soooo helpful to us!

By far the worst autobody shop around. Appalling rude management at best, sub-par sloppiest work…read moreIve ever encountered, ICBC had to step in to babysit these clowns, vagrant street people working on your vehicle cause nobody wants to work there. You'll get better work and service at Canadian Tire by far. Will never refer this place to anyone so no-one else will experience this garbage body shop, so others don't have their cars ruined. RUN RUN FROM THIS REFUSE !!

Went to the Carstar shop on 32nd ave. Got amazing service from John Villanueva. Will definitely…read morebe going back when I need bodywork done.

I picked up my car today, and not only did they walk me through all the issues resolved, they said…read morethey found a few things that needed fixing that weren't included in the original estimate. Instead of calling me to ask/let me know about the extra charges, they instead adjusted their profit on the other work to ensure my bill equaled my estimate. It is hard enough to find a good, honest mechanic, but Cloverdale ARC seems to go above and beyond in every respect. The location is good, the shop is organized and clean, and the people are kind. If I wasn't from out of country they would have my business long term!

Took my car in which required a new exhaust pipe be put in. The bolts broke off in the converter…read moreand so they put excessive heat on them to get them out. They were going to charge me for a new converter. I was devastated since the price was already going to be over $600 based on what they told me and that was a surprise as well. When they told me it was going to be $600, I told them to quit working on it since it was just loud. They said they were too far into the job to stop and I am on disability from being in an accident and can't afford much right now. After I left, I headed about a 4 hour drive away in which the engine light came on and I lost the ability to increase speed. It was "bank 1 sensor 1". The 02 sensor. I took the car back to them, and they said they would only charge me for the part and no labor. They also said that it wasn't possible for the work they did to have caused the new issue. They quoted me $200 for the part. I went to the pick and pull, got the part and was going to do it myself but the bolt was seized. I spoke to my trusted mechanic that was just too far for me to take my car to in the first place, and he told me that they should have removed the 02 sensor before applying any heat and that it most certainly could burn out the sensor and just for the simple fact that it was seized on there meant they hadn't removed it before applying heat. It was not giving any codes before they worked on it. When I went in for them to replace the 02 sensor with the one I had pulled, they tried to charge me $145 for labor because I brought my own part in. They were adamant that they couldn't have possibly caused the issue and I should be more grateful for the work they did on my car earlier to help me out, even though I felt pushed into the work in the first place, as if I had no choice. When I explained what my mechanic said how it was possible, the owner got in my face, pointing his finger at me and raised his voice at me and told me to take my car and leave. I took the car to another mechanic shop, and they said they would charge me for 30 minutes labor and not up-charge for bringing my own part which would be less than $50 and this new shop had nothing to do with the issue.