I rarely leave negative reviews, but this experience honestly deserves one…read more I drove over an hour for a 3:00 PM appointment and waited until after 4:00 PM before finally being seen. When Dr. Roger Hess entered the room, instead of focusing on the appointment, he began offering explanations for his late arrival. I made it clear that the excuses were not my concern and that I wanted to move forward with the appointment professionally. What immediately stood out to me was that while I was addressing the situation, he was smiling and laughing, which came across as dismissive and unprofessional given the circumstances. Shortly after that, it became obvious he had not reviewed my referral and did not even know why I was there. At one point, he commented that he would need to read through the 10-page VA referral during the appointment itself, which confirmed he was completely unprepared. As both a veteran and a counselor, I understand healthcare offices can run behind at times. However, being over an hour late, unprepared, and unfamiliar with the reason for the visit is not acceptable--especially after a patient drives a significant distance for care. Overall, this was one of the most frustrating and unproductive medical appointments I have experienced.

uncaring, unprofessional, and rude. I was treated at their mentor office by dr. Davis and dr…read more Streem.

This location is OPEN! Dr. Kalina is no longer with us, but his partner Dr. Phillip Wallace is…read morestill practicing at this location. He does General Dentistry, Cosmetic Dentistry & Periodontal Dentistry. One stop shopping! He & his dental assistants have the most caring chairside manners I have ever encountered.

A wonderful, small team of dental assistance! I felt like they genuinely care for the patient and…read moretheir oral health. They are patient, and understanding. A wonderful experience after the train wreck at Cleveland Dental Institute; OMG! I've found my home for all my dental needs in the future.

If you want a dentist that gets the job done quickly and efficiently, this is the best place to go…read more I used to go to a family dentist since I was a kid with parents and it would always take an hour and a half or more. I was in and out for a general cleaning, got a referral to fix an annoying gum problem that the family dentist shop never addressed, and an xray review of my teeth all in less than 30 minutes. I truly appreciate that I was able to sit back, get the work done, address any problems, and leave without the expectation of telling the dentist my life story the whole time. Highly recommend.

I have been seeing Dr. Weiss for about 12 years now, and I have no intentions in seeing anyone…read moreelse! He and his staff are extremely friendly and professional. They seem to always remember you no matter how long it's been. Dr. Weiss is super gentle and always mindful of any pain you may be feeling. Because of this, I have never had a negative experience while in his chair. The dentistry technology at this office is impressive and up-to-date. Not all dentists in the area offer the same modern methods as Dr. Weiss. The office itself is modern and comfortable. There are TVs, magazines, and a coffee machine in the reception area. The work areas are clean, organized, and the dentist chair is comfortable. Dr. Weiss is very knowledgeable, thorough, and detailed with his work. For example, he repaired a broken tooth of mine with a crown and was dedicated to adjusting it as many times as I needed until it felt perfect. I know I have recommended Dr. Weiss' practice to a few friends and family members and I'll continue to for anyone looking for a dentist in the area -- especially those who have had bad experiences in the past.

Great straight forward Dentist. Have been seeing him now for several years and, feel that he is…read morehonest and does what work needs to be done (not more). Makes sure that you are aware -that is, you know what is going on and, understand.

Dr. Russell and his team are fantastic! They take most insurance and have state of the art…read morefacilities. Dr. Russell is personable but not pushy. He will explain the options and work with you and your budget to land the best options for you and your family. I have had several surgeries here and have never had an issue. All of his dental assistants are careful and professional. They are always on schedule and your appointment time is your appointment time. You won't be sitting in the waiting room for long. If you are lookjng for a dentist in the Cleveland/Akron area, look not further.

I had a terrible experience with a previous Dentist so I shopped around a bit before I picked a new…read moreone. I have been going to Dr. Russell for 8 or 9 years now and I love him and my Hygienist Liz. They are both so gentle and they really care about their patients. I had another Hygienist when I first went and she was wayyyyy to rough for me. The receptionist made a note on my file and I now only see Liz. It's great how accommodating they are and that the office is advanced enough to track that and do a lot of appointment tracking via email. It also doesn't hurt that every time I go Liz always compliments my outfits!! The whole office is full of great people who make you feel like you are the only patient!!

Rick, Betty and their team of hygienists (shout out to Sonja) have been taking care of my teeth…read moresince I was 3! They are parents to daughters my age and have always treated us like family. I know some people hate going to the dentist but we are the opposite - it's clearly because of the service here! The office is on 185th St with a private lot behind the building. Trust my 23 year testimony, the Kozans are the best!

Rick & Betty are simply the best! On countless occasions they have shifted their schedules to…read moreaccommodate me... they have even gone as far as to come in on an off-day to treat a toothache or help with other nagging emergencies. I've never heard another patient complain about their service or results and it doesn't hurt that they are awesome people on top of being fantastic dentists. They have a great office space on E. 185th St. with a private lot, great magazine selection, awesome waiting room music & a very friendly reception desk who are on the ball (shout out to Olga & Beth!). I went bald when I was like 17 years old... So it was quite important for me that my teeth were on point, to make up for my follicle problems. Rick & Betty made sure I had a chance in the game of life, with a great smile. You are a fool if you live in Cleveland, Euclid or NE Ohio and visit another dentist practice!

I have always had great service from the staff and care from the hygienists and dentists. Never…read morerushed and never pushed for unnecessary procedures. They now have Friday am hours which is a plus (used to be closed on Fridays).

These kind folks repaired my Uncle's dentures quickly without him having to come in. He is 93 with…read moremobility issues. They are so nice and professional, from the moment you walk in until you meet Dr. S, they are all top notch! I highly recommend them! Thanks