I first discovered Cloudhop one night after having dinner in Downtown Orlando. I did my go-to search of "cookies near me," and this spot in downtown popped up. The person working that night was nice, and he explained how they'd be opening a new location on Alafaya at Waterford Lakes. That night, I got their chocolate cookie, and tried it when I got home. I was not impressed, and thought it was ok, but they were near closing time, so perhaps the cookies weren't as fresh.
About a week or two later, I went to the Waterford Lakes location, and I was finally able to try their traditional chocolate chip cookie and their chocolate cookie again. Once again, I was not impressed. I find the cookies to be just ok. Flavor is serviceable, but it's not satisfying. The cookies aren't hard, but they're not soft enough either. I was left wanting and expecting better. I tried them a 3rd time recently, and I'm left feeling the same way. Even worse, last time they gave me the cookie in a half box container in which I didn't feel comfortable setting on the passenger seat, as the cookie would come off the half box. When I asked if I could have a proper box like before, I was told those were exclusively for cupcakes.
The interior of the place is cute and all, but this shop doesn't do it for me. read more