We came here for the OG's Birthday & his want for a Pedicure. Holly the Owner & one other Technician was present as it was it the 4th of July. While Holly serviced my Gel Mani we had some good old fashion chatting. I was extremely pleased with my Mani & will be booking my next Pedi with her...worth the 15 mile travel. The salon is exceptionally pristine & organized with them taking pride in keeping the place cleaned & sanitized. read more

Cloud9 Nail Salon - 7.3.2022. - Waxing Near Me - Gilbert, Arizona

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They now change the name and this place is called TJ nails. Customer service is terrible! I came in for a pedicure and the lady was rough as she clipped my cuticles. I told her it hurt and she said I had an ingrown toenail which I didn't- then they keep it at about 100° inside so I'm sitting there sweating. There is only one other person in the whole place besides myself so I asked them to please turn on the AC and they got an attitude with me and they both said bye! Like I'm asking too much to be comfortable! Anyways. I will not come back terrible customer service and very rude! read more

Cloud9 Nail Salon - Left callous on my heel! - Waxing Near Me - Gilbert, Arizona

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WOW. This was the best experience I've ever had at a nail salon. Leanna (not sure if I'm spelling her name correctly) went above and beyond for me. She took me in at 6:30Pm, when they close at 7Pm and happily insisted on doing my nails. Not only did she stay a hour late for me she is the most detail oriented nail artist I've ever been to and really made sure I loved my nails. The customer service I experienced was amazing. If you are looking for the best company ever, a relaxing environment and BEAUTIFUL nails this is your place. Would highly recommend to anyone and everyone. read more

Cloud9 Nail Salon - Waxing Near Me - Gilbert, Arizona

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My first time at this location and the ladies were very friendly and talented. I feel asleep during my pedicure from being so relaxed. read more

Cloud9 Nail Salon - Red French tip with gems - Waxing Near Me - Gilbert, Arizona

They are absolutely, HANDS DOWN the best nail spa!! Everyone is so friendly and professional. The talent is beyond what you can expect from most places. My nail guru (that's what I now call her) Jerry, exceeded my expectations. I showed her a picture of the shape I had been trying to get from other places but never achieved. She not only did her thing but they came out even better than the picture!! The nail color I selected was actually one she was wearing! It is stunning!! Bonus, it glows in the dark and transitions in different light. But looks extremely natural. I know it sounds to good to be true but actually is! I'm hooked and will now be absolutely devoted to this place!! read more

Cloud9 Nail Salon - So beautiful, you would never know they glow at night!! - Waxing Near Me - Gilbert, Arizona

CLOSED ON SUNDAYS!! So obnoxious that I had to make the drive down here to a locked up salon with a sign on the door that says 'Closed on Sundays' even though the hours on Google and Yelp say they're open! read more

Amazing job!!! I won't be going anywhere else to get my nails done again! My nails came out awesome!! Thank you! read more

Cloud9 Nail Salon - Waxing Near Me - Gilbert, Arizona

Worst pedicure! Don't spend your money here, I got a pedicure with 2 big toe Extention as you can see my nail is crooked. The polish looks like a kid did it. When I said something she wouldn't fix it. I will never be back read more

Cloud9 Nail Salon - Worst pedicure - Waxing Near Me - Gilbert, Arizona

STAY AWAY- FAR AWAY- this place believe it is ok to treat you like crap, start a service and not Finish. I walked in with beautiful nails looking to change my dip and because I told her she was filing my skin and hurting me, she stopped and refused to finish. I kindly asked for her to finish or provide me a bowl of a acetone to soak the rest off. She then called the police on me. The pictures are how im leaving This woman was completely unprofessional and kicked me out for telling her once that she hurt me. If you still plan to come to this establishment to get your nails done, be aware that they do not have proper sanitation process for their tools and they do not do the SNS correctly and put gel over top. read more

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This is one of the worst nail experiences I have ever had. I stopped in to just get a gel polish change because I was short on time. They kept asking over and over to do a full mani. The lady did not like the color I chose and told me it was too light. She came back and put this ridiculous bubble gum pink under the color I chose and then made the guy paint it her way even though I had chosen a different base color. She said the base color I chose was "milky and ugly". Please keep in mind this lady was not even my nail tech. They charged me $20 just for polish!!! I didn't even have gel on when I got there!! And now less than 24 hours later my way overpriced ugly mismatches pink polishes are chipping off. I will never return to this place - there are far better options all over Gilbert! read more

Cloud9 Nail Salon - Chipped in under 24 hours, and not even the color I wanted! - Waxing Near Me - Gilbert, Arizona

What a hidden gem! Honestly this is such a nice salon. The techs are so friendly and greet you immediately. The Salon is sparkling clean and the atmosphere is bright. You can tell they really want you to feel relaxed and happy here. My nail tech was super efficient and provided an excellent pedicure! I will definitely be a repeat customer! Thanks Cloud9! PRO TIP: This salon does take appointments, I just did a walk-in and came around 9:15 in the morning on a Saturday and there was absolutely NO WAIT time!!! They ALSO accommodated 3 other walk-ins at around the same time- they are appropriately staffed here, which is greatly appreciated :) read more

Cloud9 Nail Salon - Waxing Near Me - Gilbert, Arizona

Always get me in same day. Price is low and quality is amazing! Love these girls! No matter who I get I always leave happy

Absolutely ridiculous. Spent 2 hours and $70 for sub par nails. I showed the picture they accepted to do the design and didn't get what I asked for. If you can't do something don't accept the design, like are you kidding me!? There was a hair in my nail that the lady tried to just let slide and not fix it. I had to tell her to fix it 3 TIMES! The coffin style isn't even. There some weird line on my pinky from the glued on nail. The French paint isn't even or straight. There's bubbles in the paint.There's specs in the clear part of the nail. Not evenly filled. The glitter nail was supposed to fully cover the nail she did 2 coats and didn't even ask, just top coated it and moved on. It was a simple French with glitter ring finger. Just disappointing. I WAS gonna get my brows done but not after the disaster of my nails I'm not wasting more money, especially on my birthday. I need a refund this is ridiculous. I do not want another service just my money back. read more

Cloud9 Nail Salon - Weird line on pinky - Waxing Near Me - Gilbert, Arizona

Very upsetting to have paid over $40 for a pedicure and the entire gel powder dipped nail completely peeled off. I came in nicely and didn't anticipate on not paying to have it fixed or leave a tip for getting it fixed but since the woman that did the pedicure wasn't there they couldn't fix it. Customer service is very important and I think this is something that could be worked on here. I had issues when I initially came in for the pedicure but didn't want to write a review regarding the poor quality of the pedicure and service but this did it for me. read more

Cloud9 Nail Salon - Waxing Near Me - Gilbert, Arizona

Jerri is amazing!!! Gives you exactly what you ask for. Prices are great as well! Will definitely be back

Ask for Jerri she was amazing! Fast service and nails came out beautiful! Will definitely be back!

Aaron kills it every time. He pays attention to detail that a lot of nail techs forget about. He does what is truly best for your nails. I can't go to anyone else after seeing Aaron. He's phenomenal! read more

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Ken did an outstanding job fixing my previous set. He does a thin acrylic fill with the perfect shaping I requested! I'll definitely be back. read more

Cloud9 Nail Salon - Waxing Near Me - Gilbert, Arizona

Went in for polish change, had jam berry sticker polish on nails. A reg polish change is eight dollars when I sat down they said it will be $10 because I had that Jamberry polish on so I said OK $10 it took her an hour and a half to change my polish and she charged me $15 even after I tipped her six dollars so altogether for an eight dollar polish change I sat for an hour and a half and pay $21 I tried to give this place a second chance the first time I had a very bad experience and my nails looked like crap. Do not suggest this nail salon at all. read more

Cloud9 Nail Salon - Waxing Near Me - Gilbert, Arizona

My first visit: great Salon with great prices. Holly did my nails and they are beautiful. We saw the salon while driving by and just stopped in without an appointment and didn't have a wait in the afternoon on a weekday. My second visit: I was not able to remove the gel nail polish so I had to go back into the salon in which they charge $5 to remove nail polish! She insisted that we needed to wait an hour as they were busy and would need to wrap our nails to soak the polish off. As more customers were coming in and noticed me and my mom taking up the 2 only waiting chairs so the new customers left she decided to take us after about 15 minutes of waiting. She did not wrap our nails as she insisted doing prior and instead used a nail file which ruined the top of our nails and created white blotches on them.... read more

Cloud9 Nail Salon - Waxing Near Me - Gilbert, Arizona

After 2 years of going to the same nail salon I decided to try something new. Did some research and heard great things about Cloud 9 and decided to give it a try. I had high expectation and they delivered above and beyond! Was very busy when they arrived and Aaron took the time to welcome me and show options they provided. Once a seat opened up he sat me down and made sure the water temperature was just right for my pedicure. The ambiance was very soothing and complimented with comfortable massage chairs. Instead of a cheese grater, Aaron used a different tool to scrub my foot which was much more comfortable and pleasing. The level of surface was equally acceptable with my manicure and Aaron did a fantastic job of educating me with what he was doing and why. I am a customer for life and highly suggest the reader to visit Cloud 9. You will be more than happy with the level of service and outcome with whatever you decide to do! read more

Haven't been out and about much lately because of a surgery - but decided to give myself a treat and get my nails done. This isn't my first time at Cloud 9 - but it is the first and last time with the new owners. I should have left immediately when as I was trying to find the picture of what I wanted - she said just give me your other hand so you aren't wasting my time! WTH??? I come to a salon for a relaxing time - my fault there. It has only been 2 wks and the nails are pulling away from the sides, she filed so quickly that 4 of my fingers have scabs on the sides from skin being filed away and the nails themselves look like hills. A friend of mine even said that my nails just did not look good at all this time - told her to let her friends know to stay away from Cloud 9! I have had my nails done for many years and this has got to be the worse - and she charged $65!! I found out as I was leaving that she was in a hurry because they were closing an hour early to go to a party! Worst experience ever - however never again! read more

Hands down my favorite salon. I moved to Chicago a couple months ago after living in Arizona for a couple years and this salon is definitely a place I miss coming too. Whenever I'm in town best believe I'm coming here. Very clean, and the staff is what makes the experience even better. They are all so nice and personable. I would say over the past couple years they have definitely become friends of mine. read more

Cloud9 Nail Salon - Waxing Near Me - Gilbert, Arizona

This is by far one of the best salons I've been to for all my nail needs! I've gotten pedicures and manicures here, but I highly recommend seeing Holly for dip nails!! Her attention to detail and desire to make sure you leave happy is out of this world. Her dip nails do not look bulky at all (see second photo) and are beautiful! She gets the dip juuuust close enough to the cuticle that it makes your grow out last longer. Absolutely love her work! I'm wearing NU-26 in the photos - I think it's called Baby's Breath, and I freakin love it! Go see Holly, guys!! And treat yo'self! read more

Cloud9 Nail Salon - I highly recommend seeing Holly for dip nails!! Her attention to detail is fantastic! Her dip nails do not look bulky and are beautiful! - Waxing Near Me - Gilbert, Arizona

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Today I went to cloud 9 (new place never been ) to get a full set gel acrylics. THE WORSE EXPERIENCE IVE EVER encountered. Started off with waiting for 20 minutes past my appointment time while 2-3 employees sat around. I was seated in a chair with nails soaking while nail tech was in back TAKING A BREAK when he was supose to be working on my nails. My tech (will not use names) WAS NOT GENTLE WITH MY NAILS (BURNING MY NAIL AND SKIN). He didnt do the correct shape and size. All nails were uneven and disgustingly wide OVER LAPPING ON MY SKIN !!!!! right pointer finger completely pointing to the left (HIM SAYING NOTHING IS WRONG WITH IT ITS YOUR FINGER) CUSTOMER IS ALWAYS RIGHT. ONCE AGAIN THE CUSTOMER IS ALWAYS RIGHT. I'm the paying one not the nail tech. at the end of my experience my nails weren't painted because I had so much anxiety and refused for them to continue. I was yelled at by the front lady and by my nail tech. All telling me to leave and take my nails off. Highly recommend finding a new place instead of this garbage hole. Also they're sanitary is poor. No nee tools are used as should be. Below is a picture. How in the right world would I want to cover this hack job with nail polish..... read more

This is my go-to nail salon. They do a wonderful job for pedicures, manicures and waxing every single time. I cannot recommend Holly enough for dip manicure. A lot of other places in the Valley don't know how to do dip but still offer it and it ends up looking too thick and not lasting more than a week. Holly takes time to make sure the dip forms to your mail shape and looks natural. And it lasts 2-3 weeks! She does such a beautiful job. I'll never go to anyone else!! read more

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Holly does it again!!! I absolutely love that I found this place!! The prices are soooooo affordable and her work is done precise and well!!! read more

Cloud9 Nail Salon - Waxing Near Me - Gilbert, Arizona

Staff has been friendly here each visit. I've been here four times and each time I really liked how my nails turned out. I usually do acrylics and sometimes a gel topcoat. One thing I do see nail salons slacking on is pushing back cuticles before filling in acrylics. I wish this would be standard and I didn't have to remember to ask each time. read more

Cloud9 Nail Salon - A few days after an acrylic fill and regular nail polish - Waxing Near Me - Gilbert, Arizona

Walked in at 525 on Saturday for a fill... was told that they couldn't get me in. I always find this so frustrating at these places that say they take walk ins. Of course women are trying to get their nails done when their off on the weekends and silly me but if you take walk ins then have enough staff to service your customers. 35 minutes is plenty of time for a fill. Went down the street to Zebra nails where I was immediately seated! I have no problem waiting but wasn't offered the option & wasn't even given an apology. As a suggestion.. if you're turning away money at least be sincere when doing so & how about offering your next available time to get me in. read more

I love this place. I've never been consistent with a nail salon, I would just bounce around to different ones. Someone told me about the SNS dip nails and wanted to try it. I tried it at one salon prior but thought I'd try Cloud 9. Holly did my dip nails and I'm in love. The prior place that did my nails made the dip super thick. When Holly did it, it looked super natural and not as bulky. She's always precise and careful. I've been going to them every couple weeks now and am always taken care of. Most of the time Holly is who I'm with but a couple times Aaron has helped me out too, so quick shout out to him for being so kind and helpful! read more

I just moved back to Arizona and Holly did not disappoint. My birthday is in a few days and she delivered exactly what I wanted. She is so sweet. I will definitely be coming back in a few weeks. read more

Cloud9 Nail Salon - Waxing Near Me - Gilbert, Arizona

I have been following the owner, Trisha for four years since I moved to Arizona and she finally has her own place! I have driven miles and miles to get my nails done chasing her around. I do because she the best! Sure I can go to the local place around the corner but why risk quality and health. I have never seen her cut corners when it comes to sanitization which is super important especially when you see lots of interesting feet. I recommend an appointment. They do walk ins but only 3 of the 5 staff do acrylics. There is an abundance of gel selections, like 300 colors (no joke). She also has these special glittery tips...a young lady was getting them put on while I was there and they were pretty spectacular. An interesting new invention her husband came up with are these giant shower caps that they line the basins with. I thought that was a great idea. They did a lovely job renovating the salon from the previous business. Give them a try! I know you will not be disappointed. My favorite part about Trisha is I she is not shy to tell you when you are about to use a bad nail polish color. She rocks! Good luck Trisha. See you in a couple of weeks! read more

Cloud9 Nail Salon - Marvelous - Waxing Near Me - Gilbert, Arizona

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Holly does the most posh nails! She is kind and polite. Her years of experience and professionalism shine through. I have finally found a salon and a nail tech that delivers cleanliness and quality! Thank you Holly and best of luck always! read more

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If I could give this place ZERO stars, I would. My friend and I decided to try them yesterday. We both got the middle pedicure which is $32. They rushed through literally everything. Definitely wasn't worth the price. The girl was so rough on my toes and my feet. My big toe is now completely swollen red and I can't even walk on it. DO NOT GO HERE!!!!! read more

A bunch of our girls from our office went to get our nails done for a nails day and we loved it so much! They made our experience so enjoyable!! I had holly do my dip gel nails with a added tip! HOLYY was amazing! If you go request her. All of the staff is great. read more

Cloud9 Nail Salon - Dip Gel polish with an added tip - Waxing Near Me - Gilbert, Arizona

First time customer- got right in. Not impressed with manicure- she was nice and gentle but had the powder done and you can see the powder! Pedicure thought was nicely done until she peeled a large piece of skin around nail bed! Didn't think anything of it thought it was overgrown skin?? That night toe swollen, couldn't put pressure on it to walk - much discomfort! Had eyebrows waxed- had to come home and touch up because it wasn't even. Other salons around won't return. read more

Cloud9 Nail Salon - Waxing Near Me - Gilbert, Arizona

This has been my favorite salon the past few years. Before the change in management, I always had Nina do my nails she was amazing. With the change in management I began going to Holly who turned out to be just as great as Nina. My past couple visits I have been extremely disappointed. I have requested an appointment with Holly well in advance each time and end up sitting waiting up to 30 mins at times just to be passed off to a different person who doesn't do as good of a job. The last person I was passed off to did not know how to properly do a dip manicure and I left the salon with lumpy, badly shaped nails and $40 out of my pocket. Sadly I will be looking for a new salon read more

Love love this salon and holly I've been going here for awhile now and won't go anywhere els(: read more

Cloud9 Nail Salon - Waxing Near Me - Gilbert, Arizona

Getting a pedicure before my trip, never been here before. First of all they had me sit in a massage chair while my feet soak in warm water and soap I guess... Felt good. I would definitely come back again..just for the massage...lol I don't think they even clip my toe nails.. read more

Cloud9 Nail Salon - Waxing Near Me - Gilbert, Arizona

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Omg I just had the best pedicure of my life!!! Ken did an amazing job!! I think I have finally found a place I can go too consistently!! Thank you!! read more