Amazing customer service, very professional. Everyone is so knowledgeable and welcoming. Open until late on Fridays and Saturdays.

The owner is awsome! Does not judge his clients! And is very friendly! He keeps supplies stock up! The inside of the building is clean and looks nice! The other workers are friendly and honest! They respect me every time I go in there and give me advice on how to manage my vapes! They are extremely helpful and honest! I will be headed their today after they open I can not wait to go up there! They treat their clientele happy! They really care about who they serve! That is why some times I make them things! I been a customer for over 2 years now! read more

Simply the best in the whole area and the only place to go for all your needs in this regard. A family owned business, so they are all awesome and friendly, great customer service and support. They give you the best value for what you're buying every time. I would never go to another place and never have unless it was a total emergency because they are always there for everyone in every possible way!!! They are just the BEST!!!! read more

Since I first started coming here I loved this place. Extremely friendly staff (of which I learned their names quickly knowing I'd be a repeat customer), and always was willing to go above and beyond if something wasn't in stock (which Happens rarely btw.) Highly recommended shop they're the best!. SUPPORT LOCAL FAMILY OWNED BUSINESSES!! read more

If you're looking for CBD products, Cloud Vapor & Smoke, Route 111, Smithtown, NY is the place to go. Samet is extremely knowledgeable of all his products and is extremely honest in his recommendations. I have arthritis in my feet. It got so bad, I was having difficulty walking without pain. Samet suggested the CBD cream. I rub it on my ankles and feet every day. I've been using it for about a month now. I wasn't a believer myself at first, however, now I would not leave the house without my CBD cream. Just once in the morning and I am a new person By the way, did I mention I am 77. Yes, seniors, it definitely works!! read more

Their vape n flavor selection was awesome. A whole lot of different tastes. Samet, the guy who showed me around the store, knew what he was talking about and helped me choose a good flavor for my taste. Not too sweet and heavy on the cloud. Their glass selection was not the most impressive part of the store, aside from the decent selection of cheaper bowls and a few prize bongs. But he said they have some more stuff coming in within the next couple of weeks. Excited to go back. read more

Cloud Vapor & Smoke - The vaping rabbit brand amongst a hundred other flavors. - Vape Shops Near Me - Smithtown, New York

This guy sold me a vape that broke a week later and wouldn't let me return it. Do not recommend. Would never go back.

Huuuuuge selection of juice and hardware. We met the owner last night who was super helpful and friendly. Snagged one of the salt devices and loving it. Well worth the trip over from Nassau and definitely coming back. :) read more

This shop carries everything a vaper needs, from beginners to experts. Samet and Semih are so helpful with finding the best product for you. And they have the best selection around! read more

This Vape Store is the best. Has a great selection of products and the guys that work there are super nice. Love this place. It's the only shop I go to. read more

Since my review in 2015, I have visited multiple vape shops in multiple towns, and multiple states. I have to say, these guys are still the best around. Great selection, friendly and knowledgeable staff, and a huge juice selection. These guys get an A++++++++ read more

Incredible shop filled with endless flavors and products!! The store was neat, clean and organized!! Semih, the owner, was so knowledgeable and really took the time to explain all my options to me! He was extremely patient and kind to answer my endless questions!! I have been to many vape shops and hands down CLOUD offers the biggest selection I have seen and their prices are extremely reasonable!! If you have been searching for a place where they truly know their stuff and provide customized service...this is the spot. Don't waste your time going from shop to shop..there are soooo many vape shops around that not only are ripping people off but are also selling cheap imitation juices from China that are filled with who knows what. Not here...they carry premium juice...nothing but the best!!! Do yourself a favor stop in and check it out!!! You won't be disappointed!! read more

There's no doubt this store has a huge selection, and up until this point, the staff has been friendly and helpful. However, this past week I was sold a new setup for about $80. I went back to the store twice (mind you, I live 30 mins from the location)- they made me buy a new charger, which fixed the issue for about a day (my vape won't charge). I tried to return/exchange it WITHIN A WEEK. No dice. They made me call up the vape company, and offered no solution or refund. Nothing. I will not be returning to this store ever again. read more

These guys are fantastic!! Super helpful and patient when I ask a lot of questions or want to look at a lot of flavors! Favorite vape shop!!! read more

Very helpful and friendly staff. They have a wide selection of juice. Very clean place. Definitely will be coming back for juices they also seemed to have a variety of smoking and vaping necessities. read more

Super Great service!!! Love this spot! The guy working there is hilarious and we had some really fun conversations. The salt juices are definitely a good deal, at least compared to Florida vape juice prices. read more

Cloud vapor has been my go to for years now. Their prices & personable staff make it well worth the 30 minute drive from my town. Their service & selection has proven un-matched throughout the years & various vape shops I've come across in that time. Most noteable is the service provided by the store owner Samet. He is the only store owner I know that is willing to walk you through your entire shopping experience without trying to sell you the next greatest thing for an added dollar. Whether you're looking for a new juice or a good laugh, the man delivers. This place is really your one stop shop with the wide selection they offer from their rows of mods, tanks, and accessories- to their entire wall worth of different flavored vape juices. Not a single time have i walked out of this place disasapointed & I recommend it to all of my friends. Whether you're looking to get into vaping or working on your build, this is the place to go! read more

I have been sitting outside for 30 minutes at 2:30 in the afternoon--clearly during store hours. The neon open sign is lit but the door is locked. Out to lunch? Leave a sign/note and let the customers know when you'll be back. Called the store, no answer. This is happened to me three times in the past year and I only come here as last resort now. Absolutely ridiculous. read more

I just went here and grabbed myself some e-juice and some 26g Kanthal, as well as to check out the shop and see what was up. Upon entering the shopping center I was immediately surprised to see it next to my favorite bakery in town and one of my favorite Greek restaurants as well as with a big sign that makes it easy to spot. I went in and was happy to see a wall of different juices, and a display case full of mods and tanks then a back room full of glass water pipes, spoons and portable vaporizers. Not the best quality glass just yet, but it's a new store so I understand the struggle. The staff was incredibly knowledgeable and helpful and let me try every flavor I wanted to, while trying to help steer me towards some real delicious treats. I ended up leaving with a new drip tip, the 26 g kanthal wire, and some delicious Ripe Vapes: Coconut Thai e-juice (which I highly recommend if you want to vape a sweet but not too sweet and all around full bodied delicious max VG juice). Samet was extrememly helpful and open to suggestions. We talked about turning it into more a lounge at some point, maybe some card games with fellow local vapers or something... He did say sure but he listened to what I had to say, I thought that was cool. All in all though it really seems like a great shop and I'm glad to have em Smithtown. I'm excited to have this new vape spot in town to help on my journey to quitting cigarettes! Thanks guys!! read more

Cloud Vapor & Smoke - My new juice and a new coil just built - Vape Shops Near Me - Smithtown, New York

My boyfriend loves this place, highly suggest. Great customer service, knowledgeable, helpful

Very great staff. simet helped me out so much and he always fixed my problem with my kanger subtank with the coils and also always does right by me.....CLOUD is a Great Vape Shop! They also have the most e liquids to choose from!!!! 100s of them!!! also you can test almost all of them out too! They are definitely the best Vape shop on Long island!!!!!! Also they mostly ALWAYS have ANML LOOPER!!!! which is the best thing to vape on in my opinion and also many more, it sells out so fast and they always tend to have a new shipment in right away!!!! Loyal Customer because their customer service is amazing!!! read more

This vape shop is HUGE!!!! Has to be over 50 juice companys easily. Aswell as glass, hookah, tobacco, insense, RDA, box and mech mods. Their selection is massive and definetly is the best vape/smoke shop I have ever been to!!!! Semi and Semet (not sure if thats the spelling) are brothers that own and operate the shop and are great people aswell!!!! I always have a great time, laugh, and conversation. SUPPORT YOUR LOCAL FAMILY OWNED BUSINESSES!!! read more

. I try to stop at any Vape store I see just to stop in and see the Juice selection in the atmosphere. Walking into the store at first sight it seems amazing but I've never felt so unwelcome in a vape store. The owner and his one employee are unwelcoming and rude, you could be the only customer in the place and the act like your not even there, and then when you do ask for a juice or coil your clearly doing nothing but bothering them. The young kid who works there keeps his pants at his knees LITERALLY, and is uninformed & lazy and clearly doesn't understand any form of customer service what so ever and clearly hates his life. The owner who barely speaks or moves a muscle is just sad. The counter is a mess with gross dripping juice bottles all over the place and vape mods sitting on the counter. I dont know if they are for sampling for sale or personal use. The only saving grace this place has is a large selection of juice and ok prices. Its sad cause with its location and juice selection this could be a amazing store. read more

Cloud is awesome, truly one of the better vape shops in Suffolk. The staff is very friendly, and it's a great place to shop.. nobody is ever pushing you to buy something.. they always have a bunch of samples of juices they are looking to stock, and will take your feedback into consideration when ordering. Their juice selection is fairly large, and I can't really complain about the prices either. read more

This is the best vape shop I've been to. They have a great selection and the workers are great! They are very helpful and their prices are just as good. I recommend it to everyone read more

My wife and I bought 2 nautilus minis, along with a few packs of coils and oils. Walked out about $200 light, which I'm fine with assuming I don't get scumbagged, which I did. 3 weeks later, both our machines were clogged up and tasted completely burnt. After troubleshooting, and trying multiple diff coils, oils, etc., we went back to cloud for advice. THE OWNER KNOWS NOTHING ABOUT VAPES. He is just a businessman with a s**t personality. He basically said there was nothing wrong with our vapes. So I went to Xhale in Ronkonkoma, the guy actually listened to my problem, he took one look at my equipment and immediately diagnosed the issue. It was the year and a half old (non BVC) coils that were replaced by the newer generation coils that Cloud sold us. Xhale gave us the new generation BVC coils, and it completely fixed the problem. He added that "whoever" sold us those outdated bulls**t coils either has no idea what he's selling ppl or is just offloading old Crap on ppl bc he doesn't care. Thanks Cloud for the $50 worth of crap coils we paid for, thanks for talking to me like im the d**k and thanks for wasting our time. We will never go back to Cloud and hope more ppl stay away from this place. read more