I had to spend the night at Bradley International Airport with early flight so decided to stay at the Sheraton. Stopped in at Cloud Nine Lounge around 4pm on. Saturday. Got a very delicious Cosmopolitan from a super friendly bartender. I would say that the highlight of Cloud Nine was the staff - very attentive and friendly. As for the foods- my French Onion Soup was excellent. The Lobster roll was ok but that's when compared to the lobster rolls I had in Hayanis which is probably an unfair comparison. Overall I would stop in here again if I ever spend the night at this Sheraton or have a long layover. read more

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I was staying at the Sheraton Bradley airport as I had a very early flight out the next morning. I stopped in at the cloud 9 restaurant for dinner and opted for the Rueben sandwich and fries. I asked for the 1000 island dressing on the side, and my server asked if I wanted the mustard on the side too. I was a little shocked and asked what mustard.... She told me that the ruebens came with mustard. I said yes please, put the mustard on the side. The sandwich came out on toasted bread, with 1000 islands on the side and on the sandwich. The bottom slice of bread was pretty soggy, and the corned beef pretty fatty. I would not recommend read more

Great newly renovated bar and restaurant that's open, airy and sophisticated. Nice for a casual drink, meal or light bites read more

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Welcome to the most mismanaged and understaffed restaurant/lounge at a US airport hotel. Terrible host, waited way too long to be seated for an empty restaurant that serves below average food. Suggestion....close shop and make the space available for a real restaurant. read more

Cloud Nine Lounge - Empty restaurant with a 30 minute wait. - Airport Lounges Near Me - Windsor Locks, Connecticut

Super nice staff but the food was a huge letdown. I came down around 3:40pm on a Friday and it was very quiet inside with just one other table having some drinks. I ordered a chicken sandwich and fries to go ($18). It took about 15 minutes to prepare and I waited in the lobby area by the cafe. When it was ready I took the food back up to my room and the fries (although a large portion) were lukewarm and soggy. The chicken sandwich was very tough meaning that every bite I took I was chewing and chewing to the point where I just deemed it inedible and tossed it. I tried using the room phone to call down to the restaurant but no one ever picked up. Like I said the ladies working downstairs were super nice but the kitchen needs to get it together. read more

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Really the food was terribly tasteless, but they were so nice and I was so hungry that it's a 3 star. The sweet potato waffle fries do help that rating. The chicken pita thing is a loser. I have no idea why I thought flying into Hartford to get to Amherst was a wise idea. Especially after my ride into Amherst decided that leaving me at the airport for three hours was an ok thing to do. At dinner time. So, we walked over to the nearby Sheraton and found the Cloud Nine Lounge. If someone tells you that "it's the best food at the airport," it's because it's the only food at the airport. Service: top notch Food: don't bother, just have a drink, even if it's just water read more

Cloud Nine Lounge - Chicken - Airport Lounges Near Me - Windsor Locks, Connecticut

If you're just landed at the airport and need food but you just went through security, you'll see there is almost no choices here. Luckily for you there is a Sheraton Hotel attached to the airport where you will find Cloud Nine. Here you can eat, drink and relax for an hour or more while you wait for your ride! I had the meatless hamburger and French fries. It was very tasty especially washed down with a cool beer. The service was friendly. It was very quiet as it was just before 4 pm. Overall a pleasant spot to spend some time. read more

Cloud Nine Lounge - a hamburger and fries on a plate - Airport Lounges Near Me - Windsor Locks, Connecticut

I am staying in the hotel alone. There for have no interest in sitting in their make shift room while the real restaurant undergoes renovation. They charge $2 for a to go order. Absolutely ridiculous. There is no reason for a charge to be added just because you are not eating in the restaurant as they do no charge people who dont finish their food and ask for a box this price. The food is already over priced and not something that is delicious by any standards. read more

Very busy but friendly staff made it so much nicer. I had a delicious drink. It was made to my specifications. Take care of staff they take care of you! read more

Cloud Nine Lounge - a drink in a glass on a counter - Airport Lounges Near Me - Windsor Locks, Connecticut

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Extraordinary dining experience. I was really impressed by the level of service. The food was absolutely fantastic, savory and delicious. I ordered the Bradley Burger, it was picture perfect and very tasty. The meat was cooked to perfection, fresh ingredients. I ordered sweet potatoes and they were delicious too. The lady who assisted us was wonderful, she was very attentive and friendly. She made a few suggestions of the menu and provided a top notch service. read more

Cloud Nine Lounge - Bradley burger!!! FANTASTIC - Airport Lounges Near Me - Windsor Locks, Connecticut

Nice to have a restaurant before security For those traveling next day or staying at the airport, or even waiting for a flight to come in with a loved one. Staff were really friendly, menu is very limited and the food was subpar. I gave it four out of five stars due to the friendly staff and cleanliness. Can use some improvement. read more

I was in Hartford on business and I was so hungry, so I checked this place out for dinner and I'm so glad I did. I was eyeing seafood chowder and entree since I was starving, but it was a good thing I didn't, because the entree was of very generous portion. There are so many delicious food items on the menu and I decided on Fish & Chips(comes with fries and salad with capers). The fish(the menu indicated Cod)was good and the fries were even better. They weren't bathed in salt, hot and crispy! I love mayonnaise with my fries too!! FYI: They serve Pepsi product at this establishment. My server Dee was very friendly and welcoming. The place was pretty busy by the time I left. Over all, my experience was a good one and I really liked this place and next time I'm in Hartford again, I would definitely come here. read more

Amazing staff! I had the Cobb Salad with salmon. The portion was great and the overall taste was nice and fresh!

One of the BEST burgers I have had n a long time. Don't know how you can get a burger to taste that good, but it was AMAZING!!! Highly recommend for all of you road warriors, like me. read more

Best restaurant at airport! Good food; helpful caring staff, comparatively reasonable prices Nice quiet atmosphere before going into security area of airport read more

First time in Hartford Connecticut. I chose not to rent a car so I'm using rideshare or Mike and Ike to get where I need to be. After checking in hotel, I decided to walk over to the airport lounge. Btw, the hotel is attached to the airport. Lounge is very dark for 1pm in the afternoon giving me cheezy happy hour feel. I see that a few tables are worn. They should really take them out of rotation. I ordered roast beef melt with sweet potatoes and a water. Food presentation was meh. There's only one waiter. I feel like she is the cook too. Fries are hot but a little overdone. I guess you can call them crispy. Had to sprinkle a lil salt and pepper. Don't judge me. People looked limp sitting adjacent to my sandwich. Idk whether I will even bite into it. Whew. Roast beef is overdone. I should have gotten the fish and chips. read more

Cloud Nine Lounge - Tired from walking with heavy ass coat. It's 15 friggin degrees here. - Airport Lounges Near Me - Windsor Locks, Connecticut

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The food is always great and the service is awesome. It's been the same people working for years, that says something right there. For an airport hotel restaurant it is over the top. You know it must be good and consistent when you meet locals eating there that aren't even staying there or traveling. read more

This place is awesome, the best beer selection I've seen in a long time. Dennis, the bar tender, was awesome !

Frustrated that I called down to the bar from my room for 20 minutes with no answer just to walk up to the bar & be ignored by Geralynn who proceeds to pick up the phone & take an order in my face then she proceeds to ignore me again for another customer at the bar. you can't make this stuff up but eh what can you expect from a hotel bar honestly? read more

For an "airport hotel" bar, this was a surprise at how good the service and atmosphere was. Bartenders were fun and friendly. And prices were not outlandish! read more

Great service home made ice tea the best part of the lunch is the 24 year restaurant veteran Geralyn made it special

It's funny to get excited over a bar in the airport hotel, but we just loved little "Cloud Nine"! On a recent trip which left us with almost 3 hours to spare at Bradley we had a nice lunch (Cobb salad and Nachos over chili - standard bar dishes, but very well prepared), tried O'Doul's non-alcoholic beer (by mistake), and watched a full game of the UEFA Champions' Legue (Arsenal - Liverpool, 1-1). All the while, the bar tender offered excellent unobtrusive service and a prominently displayed wall clock kept track of time, so that we did not get too carried away and miss our boarding time. :) PS I wish we had spared some stomach room for coffee from the adjacent Starbucks - their high chairs looked so fancy and cute! read more

If your at Bradley and need a place to eat or have a drink this place is great. Fantastic menu, great service, really nice staff and excellent food. Looks like an extensive beer and wine list too. Surprised and happy. Just went back again this month. Great Onion Soup and Fantastic Fish & Chips read more

This bar/lounge (located inside Sheraton airport hotel) is a rip off. Do not order or even come here. I ordered a fish sandwich from my room and told them I was coming down to pick it up bc I don't like waiting for my order. It took them 40 minutes to make sandwich and I was given a chicken instead of fish bc they said they ran out of fish????!!!! She said they tried to call me in my room when I never got a phone call. The whole time I was in my room. On top of it all they charge $2 pick up. Since have you heard a hotel bar charges you to pick up your own food??? Unbelievable. read more

The food here is worse every time I come. The fish sandwich was inedible,with a strong aftertaste of ammonia; onion rings were sweet and soggy. Martini was average. read more

I would suggest against dining here for airport and hotel patrons. My meal was overpriced (though not more so than would be expected, to be fair), the portion wasn't very large, and the food was very greasy and not very tasty. The fries, though served in a very small portion, were delicious, to be very fair. read more