I came here a couple of days ago because I was in desperate need of nicotine, cause you know, home…read moregirl gets a little depressed sometimes. And I still can't get over the treatment I received. Edward was AMAZING. He was super patient and professional. Gave me lots of options and recommendations. 10/10 would recommend. Extra points for being cute ;)

Excellent customer service and quality product! I highly recommend this shop for all your vape…read moreneeds!

I've been driving past this place for the past year wondering what it was? A friend wanted a pipe,…read moreso I said I'd go with. It's a small convenience store with lots of random items. A section of it is a smoke shop. You have to show ID to go into that part. Great selection of just about anything you could want as far as a smoke shop goes. Also a little adult section, which I found pretty entertaining! The rest of the store has a little bit of everything: food, drinks (including beer), snacks, gloves for construction, fishing and camping items, lots of misc stuff. But what caught my eye were the spices. A vet in Cedar City makes them, and oh my gosh, they are amazing. Bold, fresh, unique flavor combinations. I'm a chef, I'm picky. I was so happy. I bought a few but will go back to get more. The staff was super friendly, helpful. The store well laid out and organized, clean. My overall experience was great. So then I thought, why the 1.5 stars on Yelp? Then I looked. 20 of the 31 reviews were from different people, dated 4/23-24/2018 talking about racists bumper stickers. I didn't even notice bumper stickers, if they did had them? And it drives me nuts when one person is offended or bothered by a business then tells all their friends, who have never been there, some who have not even ever written a Yelp review, to write a bad review. Wrong. This isn't what Yelp is for!! I will be back! I am glad to have a little market near by, with friendly faces ringing me up behind the register!

Staff is rude and unprofessional! They make you feel like you're in trouble for just entering their…read morelow budget business.

I came here from out of town, when I realize that after traveling and flying cross country, the…read morevapes that I did bring burned out quick. Well, they don't have an extensive large selection. The staff was extremely kind and helpful in finding the exact flavor that I liked. Seeing as I was here for two weeks, I would definitely say the one vape that I did buy was definitely worth what it cost and I think around 40 or $45. If i lived in this area I would definitely come to this vape shop again. I also came here with two friends who purchased items and I know that they were happy with their purchases as well.

Super friendly workers w/ great personalities! They offer a lot of different things (flavors,…read morebatteries for your vapes, etc). Everytime I sent the service was fast & easy. They have a little area to sit down if the workers are helping other customers too!

This is an experience of coming back home! So much to see, feel, taste, touch and hear in that…read moreplace!

This place is the ultimate VIBE! the second you walk thru the doors you get slapped with a healthy…read moredose of positivity, calmness, and serenity. They have a ton of products and the art is just wow!

I've been a salesman for 8 years. I've lived in St. George for 25 years. I've been a vapor for 5…read moreyears. I've religiously bought juice from shops in slc, Denver, Portland, and St. George. I can not tell you how impressive this shop is. A 30ml can run from 15$ to 25$ around. Always 15 or less. I've been so convinced of the quality in they're juice I've stuck with 2 the 3 years I've been with cloud 9. All of their employees are not only knowledgeable, but super cool and always remember my name. A biggie in customer service. Any random question I have is answered with a good answer plus reasonable conversation, invested, heartfelt convo!. If I need a specific, they go above and beyond to satisfy me. If I have a complaint, I've literally been so shocked on what Vince and friends will do to make me a happy vapor, it's something I've never seen. Free water, free candy, LOYALTY CARDS!!!! No WAIT LINE!! Dude the loyalty cards and the dice roll is a little show of appreciation to a habitual juice buyer. Which can be frustrating to a vice habit. Out of every service and product I've ever needed in St.George, Cloud9 is high in the clouds compared to my preferred grocery store. GOOD! Every employee, every product, and based on my juice preferences, I'd bet every juice! I'd bet my last buck on, to be outstanding and above all others. Thanks Vince and friends at Cloud9!

Yesterday 1/6/25 My boyfriend and I went in looking for a…read morenew coil and juice. Cody went way above and beyond to help us out. Our mod we have now has been leaking and it explained what could be causing it. He always cleaned out of tank and refilled it for us!! Honestly he deserves a raise! He was so kind and so patient with us. Zak was always so kind. Made sure we were taken care of and we didn't need anything else while Cody clean our tank out!! If I could gives this store 10 stars I so would!!

Found this place on Yelp while traveling thru Utah. The tobacco places in Utah recommended this…read moreplace for flavored tobacco since they can't sell flavored tobacco in Utah. This place is across the border in Arizona. I called the shop and got their exact address and the clerk on the phone was super nice. This place was easy to find. As of May 2021, they are located at 325 N Maple Street. There is lots of parking in front of their store. The staff was welcoming when we walked in. They have a variety of tobacco smoking products as well as disposable and non-disposable vaping products. Don't forget to check your disposable vapes inside the store after you purchase them! Don't leave without checking them first

Bad customer service , three people inside and I gotta wait for 10 minutes until somebody came up…read moreto me and told me if I need something

BUYER BEWARE!!!…read more They deserve negative stars. Went in yesterday & asked for a very specific product. I also asked a lot of questions. The sales girl seemed half awake and very confused. It took her 3 times to count my change correctly. She said it was too early in the morning for counting. It was 11:15 AM. The product was in a glass case, she grabbed it, I paid for it and I walked out. I never even touched the product until after I was given my change. It was in very similar packaging to what I asked for so I had no reason to "research" the product in between the sales girl removing it from the glass case & my purchase before I paid for it (which was the "managers" rationalization) Got in my car to realize it was nothing at all what I asked for. What I was sold is in completely different category than what I asked for. When, actually, THEY DONT EVEN CARRY OR SELL the product I asked for and was sold, hence my request of a refund. I even offered to settle for some type of exchange, which was a met with a laugh. That's "against policy" as well. I go back to calmly explain and was immediately met with blame, hostility and unbelievable rudeness. It was shocking, really. There were 4 employees talking over the "manager", all telling me I was wrong. The "manager" had NO IDEA about the products her store sells. She made extremely conflicting statements & had to ask 3 different employees if they even sell it. And she had a horrible attitude. She was never kind, compassionate or sympathetic. she said the thing about researching your purchases & that it was an honest human error, oh well. This was a $110 error, not on my part. Yes, mistakes happen, but there are also exceptions to the rules. If your employee makes a $110 mistake and admits to it, it is not up to the customer to eat that money. You either return my money and take it as a loss or work it out w/ the employee that has no clue what she's selling, can barely keep her eyes open & cannot count out money. I asked to speak to the general manager and was told that it was her day off and that I could come in tomorrow. I've called twice, the reply is the general manager isn't in, she'll call you back... Nothing. in addition to the store taking advantage of me - they stole from me, lied to me and then made fun of me. I was so frustrated & upset in the aftermath, that I was sitting in my car crying and one of the clerks (long blonde ponytail) came out and waved and laughed!! WHY?! At this point, I know that I'm not going receive a refund or really anything from this review. But, I want the owner to know how their employees treat their customers. Shameful & an embarrassment to the term customer service. it is NOT OKAY for anyone to be treated the way I was.

Quit vaping back in highschool but started smoking again. Was smoking marlboro red ciggaretts cause…read morevapes got banned in my state. Drove over here to grab a couple vapes again cause ciggaretts are worse and making me and my stuff smell. Great place great products great staff.

The staff are friendly and the service is awesome. This is why it gets 3 stars, I wish I could give…read moreit more, but I just can't in good conscious. The vape not so much. I've had better tasting ones. Also, these tend to turn your teeth a weird color. Black, brown, dirty gray, it varies. What in the world are they putting in their juices that would do that? Even the clearer ones do it, that's scary. The store is a bit pricey, but then, it's a small town so they can.

Love and appreciate having this vape store so close by. Staff is awesome and always helpful. Plus…read morethe selection is huge!

The young lady working in the front was very kind and helpful in picking out my choice of…read morevaporizer. With there being so many different vaporizers her input was so helpful. The prices are good for what you can around here. 5/5 would recommend.