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    Closets by Design

    1.0 (1 review)
    Open • 8:00 am - 5:00 pm

    Services - Closets by Design

    Home interior design

    Home organization

    Closets by Design Photos

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    8 years ago

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    The Cleaning Company - paint damage due to using wrong cleaning product, a degreaser not tested resulting in stripping the paint.

    The Cleaning Company

    (27 reviews)

    The lovely ladies who cleaned my house did a phenomenal job. They were efficient, thorough and…read morecareful, which is all you could ever want! I will definitely work with them again.

    This was a move out cleaning. Two stars is generous. I used The Cleaning Company almost a year to…read morethe day when I moved in to this apartment. That cleaning in August 2025 was satisfactory, not outstanding but it's an old rental and was "good enough." This move out cleaning on August 2026 was neglectful and incomplete. Cobwebs and dust in windows and upper bathroom shelves, kitchen sink and tub (both porcelain) not whitened, stove top not only left sticky, but a degreaser was used that stripped paint from the control panel (where the gas control handles are mounted). I texted Defne who beyond replying to my question about what cleaning product was used, made no offer to make things right. I provided pictures of the damage. Her response - Defne: "I checked with the team, and they used a degreaser to properly remove the grease." No response to the pictures of damage, no offer of a compromise, or some small gesture such as a partial refund in good faith. And no apology. My rental deposit was dinged $75 by the owner to recoup their charges to complete the cleaning. They truly could have charged much more, but took mercy on me. The new tenants stayed in a motel the first night because the cobwebs and dust needed to be cleaned before moving in their possessions. Here's where I went wrong: I didn't check things over thoroughly due to exhaustion on moving day, the same day they cleaned. That was my responsibility and I was too tired to see that clearly. I paid $245 plus a $50 cash tip times two cleaners -- total $345 + $75 that the apartment owner deducted from my deposit. If the company makes good and refunds $75, I will repost and let you other consumers know. We're all human. We have some bad days and make mistakes. There is an opportunity to make this right. I'm sad to write a poor review and wish things had gone better. Will add photos when I figure out how to do that. Can't seem to post photos in the review, so posted in the business's photos at the top of the page - photos 35 thru 41.

    Amy Bender Webb

    Amy Bender Webb

    (13 reviews)

    I had the pleasure of working with Amy during the spring of 2016. I entered the home buying…read moreprocess knowing what I wanted, generally, in terms of environmental factors, but with no specific physical criteria in mind. I was not settled on a single family home versus a townhome, nor was I really married to any particular geographic region, architecture, style or type of neighborhood. I wanted to "see it all" which required Amy do to a bit of weeding and sorting on my dreams in order to figure out what I truly wanted and needed. Taking what little I offered her (which was not only ill defined but subject to change based up on mood, diet and a possible lack of sunlight), Amy worked diligently to get at my true drivers and, therefore what properties would be most appropriate for me. Some of this spade work required her to indulge my desire to look at some pretty far-flung properties, but Amy used this time to effectively educate me on what items would become important to my search, selection and, ultimately, my overall satisfaction. Amy took my feedback and began to deftly draw the funnel down towards properties that would be good potential fits for me. She took the time to really listen and engage with me in the process of finding what turned out to be a great home! Amy also worked tirelessly through the closing process, making sure I was well served and expertly represented right up to settlement. I love my new home and owe it all to Amy's great persistence, professionalism and dedication!

    Took my phone call & offered great suggestions even though my inquiry was outside her wheelhouse…read more Many thanks, Amy!

    Closets by Design - interiordesign - Updated October 2026

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