I shop Caring Transitions of Charlottesville often. I don't always win the auctions that I bid…read moreon, but when I have won It's always been a good experience. They are organized, helpful and polite and I've gotten some great deals.

I'm sharing my recent experience with Caring Transitions in Charlottesville…read more They were hired to pack and move us and then to sell or donate furniture left in the house. The packing and move went well but the company behaved in an unprofessional manner when it came to selling and donating our furniture. We were never given an inventory of what they took and how it was disposed of. We asked many times and we didn't get a response. In fact the lack of communication was one of the problems. We were told certain items were in bad condition and donated; in fact they were in excellent condition, and we never received a donation receipt from either Goodwill or another reselling company. One item in particular was an outright lie -- we were told the item was not taken from the house, when in fact I was there when the employee took it and put it in his truck. Now I wonder what else was lied about. When I questioned them all I got was stonewalling and outright hostility. I would not trust this company to do anything for your move.

Make an appointment before you go and bring pictures of the room(s) you want to decorate. The staff…read moreis extremely helpful and there are so many fabrics to choose from!

Excellent customer Service. I had blinds installed 11 years ago and they replaced the batteries…read morewhich were 18' high! They fixed a motor on one blind so I didn't have to replace. I continue to be impressed with this company, the products they sell are excellent. Riley thank you so much for helping us. Cheryl Sullivan

Andrea was extremely helpful when scheduling our house power washing appointment. Marc and his…read morehelper showed up on time and were very professional. My wife told me our house has never been so clean. We highly recommend BusyB Power Washing.

Three years ago we hired Busy B to power wash out house prior to it being painted. We couldn't…read morehave been happier with the service. Walt and his team were attentive, thorough, and went above and beyond to make sure the job was well done and that we were satisfied. Naturally, as we prepare to sell our house we wanted the same level of detail, so we called and scheduled with them again. I'm not sure within the last three years if this team was abducted by aliens and replaced by their evil doppelgangers, or if they just don't care anymore, but this experience was the polar opposite. The day prior to our appointment we received an email that gave some basic instructions, but what was striking was a paragraph that said "Please do not call us on the day of your job asking for a specific time. You will not be given one. Due to the nature of our work we cannot give out specific or estimated timing on the day of your scheduled job. You will receive an "on-the-way" text if you've provided a cell phone number." OK. That's a little off putting, but we get it. Some jobs are bigger than others, but even the cable guy gives you a range. Day of the appointment arrives and two hours are spent clearing the decks and porches. And the waiting begins..... Finally at 3:00pm a text is sent to the company to get an idea of the latest time they will arrive. At this time the office manager says, "Oh, he's been there and left". What? What happened to the on the way text? There was no knock on the door and no phone calls. Effectively the receptionist told us that there is a car blocking the driveway and he couldn't get his truck in to turn it around. No, we say. There is no car blocking the driveway, plenty of room. Actually, says the OM, you have a difficult driveway to get up and Walt (company owner) remembered this and didn't have the right equipment to get up your driveway. It's in the shop in Harrisonburg, so he's not going to be there today (we have a bit of a hill to get up). Wait we say, which is it? A car blocking the driveway or lack of equipment? At this point we are told the house phone was called and a message was left telling us this information. That's a tough sell, as the land line has been disconnected for about 5 months. After much back and forth we basically tell said receptionist that this is extremely poor business decisions and terrible customer service as we have all of our porch furniture sitting in the yard, and are planning on staining the decks tomorrow. Not my problem was the message from good ol Busy B. We asked to have the owner call us. We were told that he doesn't have signal. Maybe he'll call, maybe he won't. At this point we are at a loss. It looks like the B is too busy to come do the job they committed to. So we begin to look for other options. Suddenly, at 4:00 pm, a white pickup pulls into the driveway with no special equipment and somehow navigates the 'obstacle course' of the driveway blocking car. The owner himself gets out of the pickup. He made no apology. When asked why he didn't bother to call or knock to let us know he had made an attempt. He then tells us that he had both knees replaced a few months ago and didn't want to walk up the driveway. He also tells us that getting our house power washed is 'not a crisis', and that him living with cancer over the past two years is. What? No one called it a crisis, just really poor customer service and crappy attitudes when asked why no one had showed up or called. I'm very sorry for your medical conditions, but that's not my concern. If it's that bad, maybe you should have sent someone else. Finally the power washing begins. No real apology for the lack of communication or the decision not to show up. During the washing session, there were some texts back and forth to our oh so happy OM who said that a check would be needed at the end of the session. We said we would pay electronically just like the last time. 6:30 rolls around and we go outside to look at the job. First thing noted was that the walks and back patio were not done. An argument ensues that those have never been done and that was not on the work order. On the contrary we say, they were done last time and we specifically stated that we did not want the deck surfaces washed (which they did). On the previous you talked about how we needed to fill sand back in the walks after the session. After more arguing back and forth, out he goes to finish the job we hired him for. Bottom line is this. The entire experience from top to bottom was terrible. Communication was terrible, service was terrible, attitudes were terrible, integrity was terrible, and the job was marginal. It's unfortunate that this occurred. We would not recommend services from this company at all. Both the office staff as well as the owner were argumentative, and it appeared clear he did not want to do this job.

I have never been so appalled by the way a professional company has spoken to me over the phone and…read morevia email. They were rude and this company does not have an email. I wasn't able to speak with anyone other than the receptionist, Lori. She told me " here is my email i am taking care of everything". Even though prior i wanted to speak with Robbie our inspector. She insisted i should only contact her, but then emails me getting upset of the questions i was asking about our apartments written inspections by them. Not to mention that the inspectors do not even write the reports...the secretary does and then signs off using the owners name. I highly do NOT recommend using this company. Extremely dissatisfied by the way they do not take their work serious enough , which in our case, costs us a thousand dollars in a scam.

We have been using ACUC for 20+ years and they have always been dependable, thorough and fairly…read morepriced. I highly recommend them for all carpet and furniture cleaning endeavors.

The lovely ladies who cleaned my house did a phenomenal job. They were efficient, thorough and…read morecareful, which is all you could ever want! I will definitely work with them again.

This was a move out cleaning. Two stars is generous. I used The Cleaning Company almost a year to…read morethe day when I moved in to this apartment. That cleaning in August 2025 was satisfactory, not outstanding but it's an old rental and was "good enough." This move out cleaning on August 2026 was neglectful and incomplete. Cobwebs and dust in windows and upper bathroom shelves, kitchen sink and tub (both porcelain) not whitened, stove top not only left sticky, but a degreaser was used that stripped paint from the control panel (where the gas control handles are mounted). I texted Defne who beyond replying to my question about what cleaning product was used, made no offer to make things right. I provided pictures of the damage. Her response - Defne: "I checked with the team, and they used a degreaser to properly remove the grease." No response to the pictures of damage, no offer of a compromise, or some small gesture such as a partial refund in good faith. And no apology. My rental deposit was dinged $75 by the owner to recoup their charges to complete the cleaning. They truly could have charged much more, but took mercy on me. The new tenants stayed in a motel the first night because the cobwebs and dust needed to be cleaned before moving in their possessions. Here's where I went wrong: I didn't check things over thoroughly due to exhaustion on moving day, the same day they cleaned. That was my responsibility and I was too tired to see that clearly. I paid $245 plus a $50 cash tip times two cleaners -- total $345 + $75 that the apartment owner deducted from my deposit. If the company makes good and refunds $75, I will repost and let you other consumers know. We're all human. We have some bad days and make mistakes. There is an opportunity to make this right. I'm sad to write a poor review and wish things had gone better. Will add photos when I figure out how to do that. Can't seem to post photos in the review, so posted in the business's photos at the top of the page - photos 35 thru 41.

Cathy made Roman shades for my front room. She was on time, on budget, and installed them. Great…read moreworking with her. Getting ready to schedule more work with h

Just got our sofa cushion back that had a split seam. It is now PERFECT and very fair price. This…read moreis my second project - first one was perfect and fairly priced too! Highly recommend.

Based on her website that the store was open, I drove from Madison to downtown C'Ville to find…read moreupholstery fabric, only to discover, via a tiny little sign in the window in a door way off the street in a parking area, that the store was closed and would re-open in February. While certain it has interesting merchandise, I find it incredibly inconsiderate and misleading not to make clear whether your store is open ~ or closed for a month. I will not go back.

I did not purchase fabric this visit because I wanted a particular color of silk and the offerings…read morewere limited. Still, I had not been in the store for a long time and I am so glad that they still exist! The town of Roanoke no longer has the fabric and sewing stores which were once available, and as usual the people who work here were attentive and kind.

They were timely, thorough, polite, and went above and beyond the call of duty to clean the carpet…read morein our basement.

Byron did a great job! He was on-time, professional, courteous, and kept us updated as he…read moreprogressed. The bathroom tiles look brand new. The price was not outrageous and I couldn't have done the job myself. Thank you!