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Clockwork Removals

2.3 (3 reviews)
Open 9:00 am - 5:00 pm

Services - Clockwork Removals

In-state moving

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6 years ago

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9 years ago

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7 years ago

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Caledonian Moving & Storage - Removal truck in Glasgow

Caledonian Moving & Storage

(5 reviews)

In July 2012, I placed antique furniture (family heirlooms), paintings, and other personal…read morepossessions in a climate-controlled storage unit with Caledonian Moving and Storage for an agreed four-weekly sum of £60, which I faithfully paid until May 2016. So a total sum of £3,015 (inclusive an overpayment of £60). At that time, I made arrangements with Caledonian's owner, David Howie, for my belongings to be shipped to Germany, where I now live.I paid Caledonian £2,280 by wire transfer for the shipping, which Mr. Howie confirmed in an e-mail sent 9 May 2016 that he had received. My belongings were scheduled to be shipped in June 2016. They never arrived. I of course followed up with him extensively, to the point of emotional exhaustion. Mr. Howie stopped answering e-mails and wouldn't answer the phone when he recognised my number. Eventually, I reached him on the telephone and he claimed that everything had been in transit, but that due to the Brexit referendum, his drivers had all cancelled and refused to take the shipment. He also gave me a personal sob story about his business being in trouble and that he was really no longer in the moving business, rather only storage, but that he would see this one shipment through and I needed to just give him some time but that he *guaranteed* I would get my belongings back. I never heard from him again. I tried here and there to reach him, but he never answers the phone and ignores all e-mails. Once, I caught him on the telephone and he again spent a long time explaining his woes and that he's in a period of difficulty and that I just needed to be patient. It has now been years since I have been trying to get my belongs back. Quite frankly, my depression over the loss of so many family treasures - paintings by my grandmother and great-grandmother, a four-poster bed that has been in the family since the 18th century - has had me paralyzed with inaction, scared that if I "upset the apple cart," that I would never see them again. I guess at a certain point I stopped participating in the futility of the exercise, as it only worsened my pain. Somehow he has managed to get away with the theft of tens of thousands of pounds worth of furniture and heirlooms. The financial loss is nothing, however, compared to the sentimental loss. This was everything I owned in the world. There is not a day that goes by that I don't think about something I used to have and will never see again. I don't know how Mr. Howie can live with himself.

Unfortunately another victim of this unbelievably dishonest and unreliable company. Promised a…read moredelivery following day, took 3 weeks to get my items and I had to involve the police as well. First week no communications what so ever, they even started to hang up on me at which point I had to call the police. When I recieved my items the boxes were damaged. Please avoid this company and spread the

AZ Movers - LOGO, Identity , Brand AZ Movers LTD

AZ Movers

(4 reviews)

New Town

AZ Movers - Disgraceful Service, Broken Promises, and Ongoing Stress…read more Avoid this company at all costs. What should have been a simple, professional home move turned into one of the most frustrating, expensive, and mishandled experiences we've ever had. AZ Movers failed us at every turn -- from logistics and communication to care and accountability. Despite providing full inventory details and videos in advance, the van sent was far too small. To make matters worse, the team that arrived had already been working for over 15 hours before reaching us -- fatigued, rushed, and clearly not in a position to manage the job properly. We weren't consulted about what would be moved versus stored, and initially AZ Movers tried to charge us storage fees for the items they couldn't fit -- a completely unreasonable demand. They later waived the fees, but only after causing considerable stress. On top of this, we were forced to completely alter our move schedule, arriving in London at 9 AM instead of the agreed 3 PM, which meant driving through the night. No apology. No flexibility. Just more pressure on us to accommodate them. The situation only worsened from there: A lamp worth £225 was broken -- no resolution to date. A table arrived missing legs and fixings -- £499 replacement cost. A second lamp smashed -- £150-200. A large plant and pot went missing -- approx. £100. Additional furniture was damaged. Final delivery was delayed. Due to AZ Movers' failure to move everything as agreed, we had to hire a private courier at our own expense (£587) to bring down the remaining items two weeks later. Even then, not all items were handed over -- dashcam footage and photographs confirm that items were missing from what AZ had stored. We have been more than reasonable. Despite the multiple issues, we agreed to cease any further claims if AZ Movers simply reimbursed us the £225 for the broken lamp. Even with this incredibly fair offer, we are still receiving delayed, evasive emails -- and no payment has been made. We've now informed them that if funds are not transferred by Friday, we will be initiating a Section 75 chargeback through our credit card provider. AZ Movers advertise professionalism and a stress-free experience. What we received was chaos, carelessness, broken belongings, additional costs, and still no resolution -- weeks later. Think very carefully before using this company. If we could go back, we would have hired a van and done it ourselves. It would've saved money, stress, and most importantly, our belongings.

Terrible service. Please stay well clear. Lots of unclear hidden charges and they don't take care…read moreof your property

Clockwork Removals - movers - Updated June 2026

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