OK this one is nice and simple. There's nothing outstanding about this place. It's not a magical…read moreworld of storage. It's not the end of all storage issues. It's not AMAZING. So why the 4 star and why the update? Well, the thing that stands out for me about this place is the customer service. I've been using the place now for about a year and not had a single bit of hassle from them. On the contrary tbh. It's all very pleasant, I get texts when schtuff arrives it's straight forward to get these things when I arrive to pick em up. Location wise, it's perfect at a 5 min walk from the city centre. Perfect. Done. Sold. Aye.

Mmm, my lovely Safestore. You probably won't go rushing out to throw your stuff in storage after…read morereading this review - after all, storage is something you need, or you don't need. So, if you need storage, read on. Safestore is easy to get to from the M8 and is right next to Glasgow Caledonian University - very handy for me with being at the Arc so often. I've visited 6 times now and have had reason to chat to the staff most times due to a mix up with billing and them putting an overlock on the locker. That being said, they still get 4 stars as this has now been resolved and the staff are consistently excellent to deal with. For example, I visited at 6pm and didn't realise that at this time the building is technically closed, although you can get in if you have 24 hour access. My key fob wasn't working so I was about to give up, but thankfully someone appeared out of the dark (in a non-creepy way), popped back inside, fired up the computer and fixed up my access. I really appreciated it as it meant I could actually get into the locker and pick up the gloves for that night's event! So, all of you with toasty warm Yelp-gloved hands can help the lovely chap at Safestore! Other good things - they have a customer toilet, there is lots of parking, there are trolleys for you to cart you things to and fro so you don't need to make lots of trips, there is automatic lights on each floor so you don't have to be worried if you're afraid of the dark (like I am). It is always clean and is well maintained.

Insane attention to detail. Excellent communication and prices. If you wwant experienced movers and…read morenot a random man with a van, choose Purdies, we're glad we did! No way I could've moved that hot-tub!

From the owner: Welcome to Purdie Worldwide. We are Central Scotland's largest independent removal and storage…read morecompany for domestic and commercial customers throughout Central Scotland

Looked at various options on line. Chose Kangaroo self storage because of competitive rates and the…read moredeal they offered worked for me. Also staff were very helpful on the phone.

Never having needed self storage before I was honestly surprised how helpful and flexible ESS were…read more The range of options was perfect as I took quite a lot out of a big unit and then moved the rest into a smaller unit. I did not have the opportunity to sort through my belongings prior to moving them to this storage so took a container to be get the extra room to sift and sort. Getting a unit with car parked next to it was very handy and this worked very well. Wouldn't hesitate in recommending - all the different people I dealt with were equally helpful.

Very friendly and efficient service. Very easy builidng to find as it is the old Jenners…read moreDepository. Started storage at short notice and pleased with options presented to me. I would use Edinburgh Self Storage again. The only thing to be aware of (as with all other storage facilities), you will need to buy insurance on top of the basic storage price so ensure you get an accurate quote as there is a minimum amount you have to be insured for.

I have been in two minds whether or not I should bash out on this company for awhile..... brace…read moreyourselves for a rant peeps! Around mid August I found an additional charge on my bank statement, but no email or anything claiming that this was a charge because I had over extended my storage- fair enough but at least some sort of hint of what this was would be nice! Then after a rather traumatic flat hunting I found the ideal place- with two flights of stairs as my new form of an effective work out. When I arranged the boxes to come I had spent all the previous day moving other stuff and cleaning so I was pretty exhausted. The guy turned up asked me to come down stairs and basically said that the contract states that they don't help carry boxes up the stairs. Funnily enough the guy who came to pick them up at the start of the summer helped me with the stairs no problem, not to mention my ex flatmate who had someone help her with them. So the guy made a quick comment about the weather before I got a chance to beg and left me standing there with 8 extremely heavy boxes and a look of despair. My back and body were aching for days and I was shaking so badly after the first couple of boxes (i am a weakling I know but they were so heavy !) I would suggest reading the contract thoroughly- I have left mine at home and I am not sure if the guy just didn't feel like carrying them or if I was just lucky with previous movers who helped me out of good will. Or just pack ligh things. So why two stars? I am hoping I just had bad luck with the guy who returned my boxes and was lucky enough with the friendly HELPFUL guy who picked them up.

I can't thank The guys at Flexistore enough for helping me load my things into store when I came…read moreover from Edinburgh And for the help they gave me moving into my new flat. Nothing was too much trouble, Tom was really helpful and I couldn't have done it without them. I would have no hesitation but to recommend them. The service is first class and I would definitely use them again.

I have the displeasure of coming across Ally when I needed a team to lift my American style…read morefridge-freezer up three flies of stairs. After talking with Ally and agreeing a quote for a job, explaining dimensions, kg, width of our doors, that I need to have it rearranged to be delivered, that it comes delivered by AO, that when I will arrange it I will get a text in the morning of the delivery with a 4hrs time slot and then I will let him know when will the fridge be in. After confirming he is up for the job I have arranged next day delivery. I informed him and repeated that I will not know the time slot until the morning and then I will let him know. He replied: 'Ok I have lots of other jobs too So you know to tell them to leave it outside until we arrive I am going to juggle jobs around just for you But we are expert and can keep everyone happy'. Quite happy by that point, I can obviously understand they have other jobs so I can have the fridge waiting on the ground floor until they have a gap to come and lift it up the stair. The next day in the morning I had AO calling and confirming that the fridge will be delivered between 4pm and 7pm, so I rushed to inform Ally so he knows when to come around and knows what time it will be in etc. Suddenly, I get phone from him and he start to talk to me that it will cost him money, that he told me that whats the delivery drivers are like. (I specified clearly that I will get 4hrs window) He continued that he need to pay wages, that its after 5:30 pm so he has man who are paid 10 12 per/h and that it may cost more. I responded that he gave me a quote (he never mentioned that the cost may change depending on the time of the day) and that's not right to suddenly tell me it will depend how much it will cost. He started getting very rude and abrasive, while I talked he even said 'let me finish' in very rude tone of voice. I pointed this is not very professional as a business owner to act like that and he got to the stage of shouting, rising his voice to me etc. Long story short I ended the call politely and absolutely upset and shocked with the way I was talk to started looking for someone else. Found another contractor in 2hrs, after confirming the job etc I was writing txt to let Ally know. He called me before I send it to him (from different number so clearly thinking I may not pick up) I said I don't need his service anymore, he was trying to be falsely polite saying that he's happy for me. When I also said 'I don't appreciate the way you spoke to me today and find it very unprofessional' he again started shouting, I disconnected immediately, with me and my fiance hearing him shouting 'I don't care what you think!' We couldn't believe how someone can think they can run business like that, shocking. Advice: Get someone else! There is plenty of professional people out there who will stick to their word and a plus they will not abuse you! Save yourself some stress and time. To top that, straight after I have posted this review on his fb page he called me on my mobile! - blocked

Did an outside work hours removal for me at no extra cost, and actually reduced the quoted price on…read morethe day from £65 to £40 as the job was quicker than expected. Van fitted out with padding, straps etc. so it was good to move larger unstable items like bikes. Good service, and took my job at short notice