They charged me a no-show fee even though I had a legitimate medical excuse. It was extremely…read moredifficult to get anyone on the phone. After finally getting an appointment, I showed up after vomiting, hoping to get some relief. Instead, Dr. An told me he couldn't "wave a magic wand" and was extremely rude to me. He prescribed medication that I felt was ineffective, and I left feeling like my concerns were dismissed. To make matters worse, if you're actually sick, they recommend that you go to the emergency room. I guess the only time you're supposed to see them is when you're feeling good. In my experience, the staff showed no compassion. I felt like they were more interested in collecting my money than helping me get better. I've been to this office numerous times, and not once have I felt like I received quality care or was treated with respect. I paid over $200 and don't feel the care I received justified the cost. Based on my experience, I would not recommend this facility.

Had overcharged me and had I not made the call it would've completely been overlooked. DO NOT trust…read morethis company to make decisions they'll do exactly what they did to me.

I have just been through the ringer with this group. They have constantly mislead me regarding my…read morecoverage on a basic procedure, they changed the Dr without telling me because the Dr I have had for 10 years and 2 other procedures was no longer in-network. I was told they changed the DR. to be in-network, however on after a 2 hr. phone debacle I finally drove to the office to ask questions about some meds, I figured out that the Dr was NOT in-network and they were going to do the procedure Out of network without telling me today I called the insurance company to conference in the Dr office however after no straight answers from them I requested a supervisor on the call but they refused to pick and only offered a callback. UNETHICAL - MISLEADING- ONLY WANT TO GET THE MONEY.

Great staff, awesome service. Employees seem very happy here which in turn translates to happy…read morepatients. Clean office and on point. Definitely having services from this group.

I have been in and out of hospitals for most of my life and have a lot of experince with DR's…read morenurses, etc. I was so impressed Dr. Rosenberg and the staff at AGA Woodstock. Everyone I encountered was terrific. Caring and professional all the way! Also the anesthesiologist was one of the best I have had. She knew I was a little nervous and she took extra time with me to make me feel at ease. They are top notch in my book!

Had to get a colonoscopy during the pandemic so my doctor recommended this location which is near…read moreThe hospital in Gainesville just down the street in an office complex so not directly in the hospital. What a great staff. Never like getting these anyway but they made me feel comfortable and at home and I was able to cut up with them a bit as a prep me for the procedure well keeping the office safe during the pandemic with limited patients having exposure around each other. Arrived an hour early and filled out the paperwork I got called in a little early to meet with the anesthesiologist and will review the protocols and procedures. Excellent staff made me feel comfortable and I never was excited or stressed but what was about to come. I always love it when the anesthesiologist says you can count back from 100 and you really don't even make 99 so I was happy to wake up after the procedure only taking 20 minutes to complete and another 15 minutes for the anesthesia to wear off so I could leave. My son waited in the car as all other drivers or people waiting were forced to do to keep the lobby area clear of crowds. We were right next to Zaxby's so he simply grabbed a bite to eat waited in the car and I was out in short time and on the way home. I had no uncomfortable experiences and waited in till the next day to eat a pretty good meal because I was starving! I haven't got the bill yet but regardless this was a great staff great location very clean very happy with their service. Highly recommend!

All went well. The Doctor and the staff were caring and professional. I would recommend Atlanta…read moreGastroenterologists to everyone.

I walked in at 930 as my appointment dictated. My husband told the front desk my first name, took…read moremy license, and insurance ID card. He signed all of the paperwork. I checked my bracelet and it had a similar first name to mine as well as a birthdate of November 1955. My birthdate is March 1974. The woman just heard my first name and said that I was there. She didn't bother to see that there were two women with similar names. Nor did she check my license or insurance ID to verify it was me. My husband asked to go home to grab something at check-in, and was told no. I finally got called back at 10:30. I was asked to go to the bathroom, and not flush. My BM was still brown. I was asked which solution I was prescribed, but I honestly did not know. Wouldn't they know if they prescribed it for me? I was also asked when I stopped taking pills, and I responded when the person I talked to through your company told me to stop. I was then told to go to the store, pick up (forgot name), and return at 1230. I went to the store as soon as I left the practice, picked up the product. Took an anti-nausea (that was prescribed) pill, and continued to drink the stuff. I believe I finished at noon. Got back to the office at 1230, where there was no receptionist. Someone finally got to me after waiting a few minutes. I told them I finished my drink at noon. They were shocked it took me so long to complete it. I had gastric surgery, so eating and drinking take me a long time. The anesthesiologist said I had to wait to be the last patient of the day because of the time I finished my drink. Completely understood for my safety. It is about 130 now. My husband had a DR appointment at 2 and asked to go there. They would end up saying yes, because he scheduled his appointment after he thought I would be home. I finally got pulled into the procedure room. I had to wait a long time for the doctor to come in. They finally started to put in the anesthesia. The Doctor then started the procedure, but didn't see that I was still awake. They had to place my IV in my other arm. Then I drifted off to sleep. While I was waiting in the pre-op room, I heard the nurses tell other patients about post-recovery. Not once did they tell me. At post-recovery, I had to ask about post-recovery. Honestly, there were to many issues with this office. I will NOT be returning.

Terrible experience with my son. Unprofessional staff. I wouldn't recommend their practice!read more

It's very discerning when a Dr office charges you if you're 15 mins late for an appt, however they…read morecan be 30mins or more late ti see you for your sheduled appt.

If you are referred to Digestive Care, I suggest you look elsewhere and ask questions of the…read moreprovider you do select. We were unaware there were hidden additional fees and regret proceeding with this group. The anesthesia invoice was two and a half times the $1,000 co-pay. If you have an extra $3,500 and don't mind being overcharged then proceed. There were several poop emojis around the front office which I thought was unprofessional. One nurse was wearing a politically polarizing graphic on her mask. Neither of which was appreciated. I should have followed my instinct which was RUN WHILE YOU CAN!

I highly recommend Dr. Carson for any medical issues requiring treatment by a…read moregastroenterologist.Twenty years ago, Dr. Carson accurately diagnosed my celiac that other doctors had missed. She also recently diagnosed a serious autoimmune condition after listening carefully as I described my symptoms. Dr. Carson is an exceptional diagnostician who acts decisively, thus eliminating the need for unnecessary tests or medication. To my surprise, some patients' reviews said she is rude. She is a very direct, no-nonsense person, not rude. I would much rather a doctor be an expert in their field and communicate clearly than one who addresses you as "sweetie" and sugar-coats things. Dr. Carson is actually a very nice person and an outstanding doctor who genuinely cares about her patients.

As alwaysI'm very pleased with my meetings with doctor carson. She's kind considerate and…read moreinformative. I know she always cares about my health and is on top of all potential issues.

I'm very disappointed with how billing was handled at this provider's office. I'm a Medicare and…read moreMedicaid patient with QMB coverage, which by federal law means I should not be billed for Medicare cost-sharing. Despite this, I was charged twice for services that should have been fully covered. I understand this may have come from incorrect information passed to the billing department, but it's still unacceptable. Patients who rely on QMB protections shouldn't have to fight to be treated fairly.

They do not warn of the large bills that will follow the procedure despite several attempts to…read moreinquire about charges!

More details and why medications, one med was over $1,000 out of pocket...very little time with…read morepatient!

If I could give more stars I would!! I had my Colonoscopy there on October 10, 2022. My taxi cab…read moreto the center (Atlanta Checker Cab co. - see my review on this one) did not show up on the morning of the procedure and I was left withut a ride. I started out on foot, thinking it was close enough to walk from the University Inn. It is not! I called the center several times to let them know I was trying to get there and not to give my slot away. I was so afraid they would! I got within a half a mile and calle agaian and asked if they had any transportation. They called an Uber ride for me and they were there within 2 minutes! I am grateful to Michael at this center for doing that. It's what I should have done, but in my panic state of mind I did not. I was an hour late, but got there and got through the procedure. Dr. Rausher and his staff are wonderful!! I highly recommend!!