I wouldn't take our dog Emma anywhere else unless there were an emergency that we needed to treat…read moreimmediately. We live over an hour away (73 miles) and we take the time to drive our baby girl here because they not only genuinely care about our four-legged family member, they treat her that way as well. They absolutely care more about your pet than over-treating with conventional medicine. You will find slightly different approaches based on the doctor you see, however, the general rule of thumb is to not give your pet anything they don't really need in terms of shots and vaccinations. They offer other holistic treatments that they combine with traditional medicine to give your pet the best possible experience. They take the time with each patient to answer all questions, which can very often lead to longer-than-typical wait times, even if you have an appointment for a specific time. While, as busy humans, this can certainly be frustrating from time-to-time, one must just remember that when it's your own turn, you get that same attention and care, without feeling like you're on a production line. It's a small inconvenience, that doesn't always happen. We are more than happy to wait when we go as we know this place has been instrumental in educating us on our dog's health and keeping her healthy. As I write this review she is 10 1/2 and doing fantastic. She has environmental and seasonal allergies that popped up 3 or 4 years ago. IAHC provided sound advice for testing and treatment, and while not every approach we tried worked, we have been able to keep our baby girl healthy even during the tough months. She went from incessantly scratching herself 24x7 and chewing her paws raw and bloody (requiring full time attention to stop), to minor discomfort 2 months of the year. This was due to uncovering food allergies that we have been able to work around, thus greatly reducing the effects of her environmental allergies that were plaguing her. She now eats a carefully controlled diet with ingredients that do not contain any allergens to which she reacts. It's certainly more "work" than it was when she was a pup, but it has made ALL the difference in the world to her life (and ours). I honestly don't know where she (or we) would be without the team at IAHC. They, in essence, have saved and prolonged her life, and we will be forever grateful for the amount of care and love they dispense here. If you are still reading this review, you should absolutely take your family pet here. I have no question of the quality of treatment your pet will receive. Much Love to the IAHC team, Jason, Katie, and Emma (the patient).

Do not go here, especially if you own a parrot…read more Victoria Papscoe performed a routine nap clipping on parakeet and literally made every nail bleed. She chopped one off so badly that it never grew back properly and now my parakeet has permanent issues with stability and is scarred. She also had the gall to say that it was all normal and nails always bleed on birds when you cut them. Stay away.

I have no complaints about Fallon, but I have no other vet to compare it to. I've been the lucky…read moreowner of a small (10lb) dog for two years! I've brought two cats and my dog to them over the past ten years. I've always been pleasantly surprised by how relatively inexpensive it has been, especially because of the horror stories I've heard about vet bills. Here's a breakdown for what I've paid according to my records. (Descriptions are written as seen on the bill.) August 2017 Wellness visit w/ vaccinations - $48 Kennel Cough -Bronchi-Shield - -$32 Heartworm/Lyme/E.canis/Anapla - $47 Fecal parasite or smear - $25 July 2016: Wellness visit w/ vaccinations - $45 Rabies Vaccination (dog) 3 year - $25 November 2015 Wellness visit w/ vaccinations - $45 Distemper 3 year DAPP - $40 Kennel cough - Bronchi-Shield - $28 Heartworm/Lyme/E.canis/Anapla. - $47 Heartgard Plus Chew (1-25lb) 6ct box - $35.80 From Feb 2013 (before the dog was mine, but still brought to Fallon) Wellness visit w/ vaccinations - $40 Distemper 3rd Vacc - DAPP - $25 Kennel cough - Bronchi-Shield - $25 Rabies Vaccination 1 year - $23 Heartgard Plus Chew (1-25lb) 6ct box - $33.64

Dr Grobe and the staff at Fallon were caring and informative when our older cat was nearing the end…read moreof life in 2019. We had weekly appts - (illness is stressful) - then one morning he could no longer move - not even his tail and was barely breathing. They told us to come right in, despite clients waiting. We were ushered in a room immediately for euthanasia (we cried) - clearly not easy for anyone involved including the staff who had to continue on with the rest of the day. I'm sure our emergency impacted scheduled appts. All the staff give quality care to their patients, from exams to record keeping. In 2020, we adopted again and still go there in 2023.

I needed the opinion of a vet specializing in reproductive disorders in dogs. Dr Gatlin was…read morerecommended. I have to admit, that I was very apprehensive after reading the reviews of people being quoted one price and charged another or overcharged especially when I was reminded twice before the appointment to fill out all the forms online. Those forms also warn you of your responsibility to pay your bill When I arrived at the office I found ample parking, a clean waiting area, and friendly reception people. I was taken into a room within 10 minutes of my appointment time. The doctor was caring, compassionate, friendly, and very knowledgeable in her field. She gave me her honest opinion and told me of a few optional tests that I could shoes to have done that would confirm her opinion, but stated that they weren't necessary where I had mentioned that cost was a concern. She made me feel very comfortable in my decision. And her opinion proved to be 100% accurate. I was charged exactly what I was told the cost would be and feel very comfortable with this place

I am very grateful to Dr. Rottman and her staff who fit me in for a sick appointment for my cat,…read moreBilly today. Dr Rottman was very compassionate, attentive, and informative. She answered all my questions thoroughly and was very patient. It's very important when you're in a time of need to be able to find this type of service and know that there is someone that can guide you with making the right decision. Unfortunately, Billy has crossed over the rainbow bridge. Billy was such an amazing cat. Billy lived a very happy life and was truly spoiled. I would not hesitate to reach out to Slades.

I've only used them for two years for my newest dog. I took my previous dogs to different vets…read more Since my dog is still young I haven't had too many issues that required special visits other than annual physicals, however when I have needed them for anything it's always easy to get an appt. Yes, it's expensive but all vets can be. That's where pet insurance comes in, if you want to spend the $ to save the $. Also, I believe they have a senior discount but you'd have to ask. The last call I made was when I attempted to trim my dog's nails at home one Saturday and could not get one to stop bleeding. They said come on down, showed my how to use this little styptic thingy, gave it to me and said "no charge". That was great service

The compassion of the staff here has been amazing to my animals. The knowledge, professionalism and…read morededication to their profession is to be commended. Scheduling for veterinary services today can be difficult with all providers and the staff handles this with understanding and patience. We appreciate that and feel like they are part of our family in caring for our pets. Our family recommends this practice to all.

Dr. Norelli is awesome as is Katie his assistant. He takes the time to really check my cats over…read moreand do the necessary work to understand where they're at. He has plans of action he suggests and doesn't push things on you. He's a realist and let's you know the full story behind what's going on. I can't recommend him enough

Dr. Norelli has been my vet for 2 years since moving back to the area and I have a middle-aged…read morePortuguese Water Dog who he has been lovely with. He is a solo practitioner and it is a small clinic with basics. If you suspect something that needs further diagnostics beyond basic x-ray, basic bloodwork, or vaccines and general medicine, I would go to one of the other larger area pet hospitals- in Westford, Waltham, Wachusett, Woburn, etc. Dr. Norelli is very cost conscious and will be very reasonable in terms of conservative treatment. If you are looking for medical care that goes above and beyond (and perhaps needs an ultrasound or an MRI or physical therapy), I would seek a second vet or another veterinary hospital system. He does basic surgery such as dentals, neutering, and lump removals. Maintenance care and palliative care. His hours are limited to the work week Mondays, Tuesdays, Thursdays, and Fridays 9-5pm, so you have to take time off of work to bring your pets here, but if you like being in the exam room, having a one-on-one conversation with your vet and your pet isn't too sick, this is a great and unique clinic! The entire veterinary profession is changing with commercial hospitals and a practice like this is unique and a gem. I recommend Dr. Norelli's practice if you're in the area and needing an empathetic vet.

Everyone at this practice is exceptional!! The caring about you and your pet starts from the moment…read moreyou walk through the door until your visit is complete. Then the follow up is better than I've ever experienced . This is a one of a kind veterinary clinic!!

My sweet girl loves the Holden Veterinary Clinic. It's truly one of her favorite places. She is a…read moresuper shy and skiddish pup who is a little over 3 and is still coming out of her shell. Everyone at their office is fantastic with her, they are calm and understanding, Nala LOVES it here. She gets out of the car and is so excited to get inside! Staff is great and knowledgeable about pets needs, they supply materials for owners to help them understand their animals! Highly recommended if a vet is needed!

We had a wonderful experience today at Berlin animal hospital…read more This was our first visit and we had been recommended to try the non anesthesia dental cleaning. Front desk was very welcoming, brief meet and greet with Dr to answer any questions I had, checked in to let me know how things were progressing, 30 mins later, happy hound with nice clean teeth. I will def be coming back, not only for dental cleanings. I appreciated the friendliness of staff and not pushing unnecessary treatments/meds. Clearly they care first and foremost about the pets. thank you all.

We love Berlin Animal Hospital, and so does our dog, Tully! The staff is so friendly, considerate,…read moreand unlike any we have ever experienced! Dr. Coffman is amazing! He is so knowledgeable, caring and appreciative of your business. If you are looking for a vet who is truly going to give your animal the care it deserves, look no further. We wouldn't dream of taking our dog anywhere else!

Where do I begin? Dr. McGinn is the most wonderful veterinarian! It's obvious how much she loves…read moreanimals with the way she cares for her patients. She goes out of her way to make sure pets and their families are comfortable. Our kitties loves her, and we do too!

sent both an email and a voicemail for euthanasia services. never even received a call back. Making…read morethe decision to euthanize an elderly pet is not an easy one to begin with, and to not even receive acknowledgment on such a sensitive matter is disheartening. I contacted 3 other in home service providers only after waiting 36 + hours for at the very least an acknowledgment , all of which got back to me within hours of me contacting them. This goes a long way in this type of practice. While I understand an immediate response isn't always feasible, i Am still sitting here, my animal now over the rainbow bridge with no call back.