Very rude on the phone not very helpful acted like it was an imposition to answer questions about…read morethe cigars that they had.

Family owned business, with a good selection of tobacco products at good prices. The manager is…read moreknowledgeable and friendly.

Never thought I'd find a new cigar lounge like my spot in San Diego. I tried Outlaws but the…read moreenvironment is far to loud to relax much less hear yourself. It's definitely a different vibe. I personally prefer mellow and chill. I love the vibes the Cigar Room offers and you could tell ownership knows their stuff. GREAT selection all over from cheap but great smoke (Jaime Garcia Reserval only $10 that's a SOLID smoke) to top level smokes for the snobs or more experienced smoker (I'm one of them). No membership needed, multiple soft chairs you can put your mind to rest, a safe neighborhood, service top notch and great prices.

Bought 3 sticks, 1 was unsmokable, lounge is hot and has no ventilation owners and employees are…read morealmost hateful. Going to Bale and Ash in Pleasant Hill in the future or Cigar and Tabak.

I called the tobacco shack the last week in July, 2023 to see if they any Starr chewing tobacco…read more She said that they did not but could order some and have it Friday afternoon. I asked to order be a case of Starr chewing tobacco and I would pick it up on Sunday 8/6/23. She said she would order a case of tobacco and have it Sunday. When I stopped by Sunday and asked for the Starr chewing tobacco, I was told by a guy called "MO" that he had sold the last box (Starr is normally comes with two packs in a box) to a woman earlier that afternoon and there was no more in the store. When I asked if she purchased a whole case, he said she had purchased a whole case and there was no more Starr chewing tobacco in the store and then chose to ignore me. I ordered a whole case of Starr chewing tobacco that the normally do stock in the store that was to arrive Friday afternoon and was purchased 2 1/2 days later on Sunday, the last box had been sold. Either they never ordered the Starr chewing tobacco, or the vendor was not able to deliver the tobacco, or the guy named 'MO' was not telling the truth. Don't trust them because if they lie once they will lie about anything. Bob B

I got there shortly after they opened. The woman working there was angry and talking to herself…read more She was angry apparently from what the night worker had left her. The main card reader wasn't working for my purchase so she had me use a second one so I rang myself up. It was asking how I wanted my receipt but I didn't care. Transaction wasn't going through until she pushed a button to print my receipt. She's angerly saying out loud what did you do.? She realized that it was waiting for her. She didn't say sorry, thank you or anything. I will not go back there again. 07/06/23

Too busy, can't talk, can't answer questions and hangs up. Maybe it's just one salesperson I talked…read moreto on the phone. But he is a rep for his store. Perhaps he could be more polite beyond a few words? I was going to go out there but now, my guess is they could care less.

This store carries cartridge batteries that don't work. I went here to buy a battery and it didn't…read morework straight out of the box. The YoCan Lux. I tried to take it back but they have a no refund and no exchange policy. They're scammers.

Great selection. Owner is a nice guy in fact the first time I went in he hooked me up with some…read moreaccessories but that's because I was his pizza delivery guy.

Walked in. Nobody there. Stood there for maybe two minutes, nothing- so I left. Go get back in my…read morecar, shop guy gets out of the car that's been sitting in front of the shop. Car drives off. Shop guy comes up to my window, I roll it down and he asks if I needed something. Yes, asshole- that's why I came in the store and waited. Now I'm taking my money elsewhere, to a store where someone is actually working. I hope this dude isn't being paid to man the fort.

Great liquor store! Best in town. Huge selection. Friendly people. Has everything you need. Great…read moreprices.

I've used their online grocery order for some time not. But i immediately cancelled that and vowed…read morenot to work there after shopper Michael got me the nastiest tomatoes I've ever seen. 1 it was on their shelves, and 2 the shopper picked those out.

I have placed several orders on line and I keep getting open boxes damaged packages broken eggs. It…read moreseems like they pick online orders from the damaged products that they were going to send back. When I get deliverys from FedEx the boxes look like they drove over it with the truck

I used to order my e-juice online until the government got involved and banned it from going…read morethrough the postal service. I had to find an alternative to getting the brand I have used for years. I spoke to the owner and not only could she order my juice for me, it was going to be much less than I was paying for it. The two people I have spoken to were very friendly and helpful and I will definitely recommend them, and can't wait to do business with them.

The first time i visited cigawatt the customer service sucked. The employee was busy eating food…read morewith her boyfriend. They treated me like I was interrupting them. I went back for the first time a few months later. Its great now. All the employees are really nice and want to help you. The juice bar has a small selection of juices they will let you drip yourself. I can just sit down and try whatever I want. I love spending time there. I dont know who that one employee was, but I have not seen her since that first visit. Prices are okay.