Hard to find, staff is rude and the whole operation is sketchy Beware! They didn't even have a Dr…read moreon duty when I went there.

This is a clinical trial study location for FDA trials of medications for public use. The care is…read morevery nice and personal. The care given in the studies is very nice. The staff is very knowledgeable and come from all over the world. The type of care includes: physicals, blood draws, cognitive tests, and research in several types of studies.

A disproportionately small percentage of the Hispanic/Mexican population in the United States has…read moreadequate access to health services, which decreases quality of life at both the individual and community levels. In addition, it increases the risk for preventable diseases through insufficient screening and management. Navigating the U.S. healthcare system can be a challenge for any individual. However, the obstacles to healthcare can be more significant for those born outside the U.S. or who do not speak English. Research shows that the relationship between Hispanics and healthcare can often be complex. The good news is that you have options that can make healthcare accessible, minimizing frustration and empowering you to care for yourself and your family. Locally based Hispanic clinics, such as those operated by Clinica Salud y Vida, can provide personalized care and a significantly improved healthcare experience. Clinica Salud y Vida in Houston TX, understands that different people have different needs. The language barrier is one of the biggest obstacles for Hispanic individuals seeking healthcare. But at Clinica Salud y Vida, that is not an issue. Communicating with providers in Spanish can make a difference for many patients and dramatically improve treatment quality. About 80% of Hispanic adults that predominantly speak Spanish would prefer to see a Spanish-speaking provider. And yet, less than 6% of doctors can speak Spanish fluently. And of all health care practitioners and technicians, only 9% are Hispanic. Not only can this cause frustration and discomfort for Hispanic patients, but it can also trigger misunderstandings resulting in incompatible treatments and care with your situation. 44% of U.S. Hispanics report that communication problems are associated with worse health outcomes. Quite often, when a Spanish-speaking family member gets sick, they must bring someone else along to their doctor's appointment. This can complicate matters for the family since two people have to take time off work. Attending a medical center specializing in Spanish-speaking patients gives you independence. There are also the little things that a Hispanic clinic understands. Clinica Salud y Vida realizes that it can be scary and intimidating to walk into a doctor's office without speaking the language. When the receptionist, nurses, and doctor talk in Spanish, that fear fades away. I can confirm this because I come from a family of immigrants and since we got here in 2013, the Clinica Salud y Vida has always been there in times of needs. It is a small health care business that might seem small in the outside, but they are a great blessing for the Hispanic community. Clinica Salud y Vida helps immigrants that are not able to have access to a health care plan of any kind. The service they provide its low cost which a huge percentage of the Hispanic community can afford. The doctors that work in the clinic are well educated and got their degree either here at the United States or back on the country that they are from. They care and are always aiming for the best possible service every day.

On Wednesday, July 22, 2026, at approximately 8:20 a.m., I called UnitedHealthcare to verify that…read moreSalud y Vida Clinic had reversed the improper charges submitted to my insurance. I spoke with Rosa A., who opened Case No. I-57128698. She placed me on hold while she contacted the billing department at Salud y Vida Clinic on my behalf. When Rosa A. returned to the call, she sounded noticeably upset. She informed me that the staff in the clinic's billing department had been very rude and unprofessional toward her during the conversation. I found this especially concerning because she is a representative of my insurance company attempting to resolve a billing issue. This incident further supports my experience with Salud y Vida Clinic. The repeated lack of professionalism and discourteous treatment shown not only to patients but also to insurance representatives demonstrates a pattern of unacceptable customer service. Unfortunately, this has become a never-ending situation. In addition, the clinic appears to have constant employee turnover. They rarely retain the same clerks, nurses, or physicians for any significant period of time. The clinic operates like a revolving door, making it difficult for patients to receive consistent care or communicate effectively with knowledgeable staff. This constant turnover raises serious concerns about the clinic's management and overall quality of service. I respectfully request that the BBB continue to investigate this matter and encourage Salud y Vida Clinic to correct its billing practices, improve its customer service, and ensure that patients and insurance representatives are treated with professionalism and respect.

Dr. De Leon was amazing. She was very professional and extremely friendly! I came in for a routine…read morephysical and was in and out in no time. I recommend this clinic to everyone!! 10/10 experience!

Do Not I Repeat Do Not Come Here!!!!!!!!!!!!!!!!Appointment was for 2pm we were not seen until…read more3:30pm. By 3:50 we are in the room STILL waiting on the doctor. The staff didn't tell us they were running behind and didn't care. Unprofessionalism at its finest!!!!!!!! Do not come here unless you know them personally "older Hispanics" they showed favoritism and allowed them to go in front of us. WTH. When questioned she didn't even open the glass to communicate SMDH Go somewhere else for better service, care and treatment. You have been warned.

The staff was fantastic. Richard R. got me in and out for my appointment just as he said he would…read more There was literally NO WAIT time. They were very courteous and mindful of my time. Highly recommend them.

Absolutely horrible!! I booked an appointment with them for Monday, received a text message 2 hours…read morebefore my appointment saying the provider was not available and that I needed to reschedule, not even a phone call! I asked if we could do at least the bloodwork part of my appointment as I had already gotten the day off from work and had to drive 1 hr to the clinic. Was told yes so I went in, they didn't even had my paperwork ready and wanted to charge me for a full visit even though the provider was not there. Anyway, one work day wasted on this extremely unprofessional place! Do not waste your time here!

Asisti a la clinica y quede impresionado por el buen trato y preparacion de las personas que alli,…read moreatienden, muy buenos profesionales con una buena preparacion y calidad de atencion. Losrecomiendo

This review is solely for the My Family Doctor practice and Dr. Fanny Ramirez and her staff. I…read morerecently brought my mom to see Dr. Ramirez and we loved the entire experience. My mom recently changed pcps because her old one did not take the time to hear her concerns and did not have a good bedside manner at all, and Dr. Ramirez was such a pleasant surprise! The location isn't the most convenient being that it's downtown but with garage parking and street parking, it's not all that bad. My mom had an 8:30 appointment and when we arrived, we waited about 15 minutes filling out new patient paperwork etc. They have a decent sized lobby with a tv and magazines to look over while waiting. Once they took us back, the med assistant was a doll. She was very courteous and patient with my mom. My mom uses a walker and they did not rush her at all, they let her go at her own pace. Once we were taken into the exam room, a med student went in and asked us a few questions. He was really nice and asked my mom thorough questions. When Dr. Ramirez came in, she was cheerful and listened to all of my mom's concerns. Due to type of insurance my mom has, there was a big confusion as to which provider she can see and Dr. Ramirez was so sweet and apologized for the mess that we've been dealing with. Although it was no fault of her own, thanks to the so called insurance companies, she pointed us in the right direction so that hopefully we can get everything situated regarding my mother's care. She has an excellent bedside manner! The whole visit took about an hour and a half (including time taken for blood work) and the doctor took her time with my mom and again, was so patient with us. I believe there are 3 other doctors in the practice and if your doctor is not available, they told us that you can also see the nurse practitioner. The whole visit went really well, we were both pleasantly surprised. And! They called me 4 days after her appointment to go over blood work results for my mom. The nurse that called me was very informative and went over each result with me point by point (something that none of her doctors have EVER done) and made sure to clarify any questions that I had. That was awesome. I really do hope that my mom can continue to see Dr. Ramirez. Everything went well for the initial visit. The practice surprised us in the best way, I just hope my mom found her new doctor. 4 stars!

I've brought my mother here at least once a month for the past year. Each morning they would draw…read moretubes and tubes of blood for "testing". Turns out she has had pancreatic cancer that has been growing for the past year and a half! It has spread to her liver and is now at stage 4. All the research I have done stated pancreatic cancer should've been detected with blood work. I guess all she was doing there each time I brought her was donating...

I would highly recommend this clinic to anyone who values community, and of course, quality health…read morecare. I have been going to this clinic since I was a child and with both Dr. Lopez Sr. and Dr. Lopez Jr., I have received nothing less than affordable and impeccable health care. Dr. Lopez Jr. is very thorough in his examinations and when explaining test results. He is personable, attentive to my needs, and easy going which makes me feel comfortable. I appreciate that he never rushes his time with me! In some health care settings, I have been made to feel like just another patient in the waiting room but NOT here!! Their new location (really close to the old clinic on Long Point -- down the street) is VERY nice! Same sweet staff and same great doctor!

Clinica Las Americas is one of my favorite clinics to go to since moving to Houston last year. They…read moredo both appointments and walk-in's which has helped with quick turnaround or annual wellness appointments that Ive needed to do. Both Estrada and Nacy are wonderful physicians and truly care about patients wellbeing! I go to them for all of my blood work, vaccines, Covid Tests, anytime I'm feeling sick, a physical injury from exercising and recently, for my first vertigo spell as well. Can't recommend them enough!