My wife was referred to this Quest Diagnostics location by her OB-GYN for a pregnancy-related blood…read moresugar test. This was not our first time using Quest. She has been there multiple times over the years, which makes this experience even more disappointing. We planned everything carefully because this test was important for her pregnancy and needed to be completed before a major appointment next Thursday. About four weeks ago, we called Quest and specifically asked whether an appointment was required. We were told multiple times that no appointment was needed. We called again this week to confirm, and once again we were told to simply arrive between 8:00 AM and 11:00 AM because the test takes about an hour with samples taken before and after. So that's exactly what we did. We drove 45 minutes to get there with my pregnant wife and our 2-year-old child, arriving before 10:00 AM. When we checked in, we noticed the next available appointment on the screen was already around 11:30 AM. We asked the front desk for clarification, and that's when we were told they do NOT perform this specific test on Saturdays at all. We were shocked and confused because their own staff had instructed us multiple times to come in on Saturday without an appointment. We explained that we had confirmed everything beforehand because we wanted to avoid exactly this type of situation. What made the experience even worse was that one employee actually recommended we go to a competitor instead because they perform the test on Saturdays. Imagine driving 45 minutes to a medical appointment during a pregnancy, after confirming multiple times with their office, only to be told to try another company. Instead of taking responsibility, the staff blamed a "centralized system" and said they no longer have employees directly handling scheduling there. We were then told to speak with the doctor onsite, who ultimately decided not to accommodate us despite the mistake clearly coming from their office and scheduling system. This completely disrupted our plans and may now delay important pregnancy-related appointments and results. We specifically planned around this appointment, arranged childcare logistics, and drove a long distance based on incorrect information provided by Quest staff themselves. The lack of communication, accountability, empathy, and support for a pregnant patient was extremely frustrating. If you are expecting reliable scheduling or accurate information from this location, be very careful and triple-check everything because apparently even their own staff does not know which tests they perform or when.

This location is ALWAYS running 15-20 minutes behind. Appointments are just a suggestion at this…read morepoint. Employees will call out names of people who aren't here but won't return to move onto the next person. Horrible location would not recommend.

excellent customer service at Labcorp Las Colinas, 7501 Las Colinas Blvd,. Irving, Texas. The team…read morenever ceases to amaze my family during our visit. in a nutshell, I proudly described the team as "one in a million" in terms of relationships to customer, interaction to customers. You guys are what customer relations should be. keep it up. Son - Andrew Joe Spouse - Essie Joe Myself - Skelly Joe "Good Job"

Me giving this place even one star is being generous. They…read moreclaim to work by appt but when I got there, there a good 20 people ahead of me. She said I still have to wait. I was in my lunch break. If I had time to wait I would not have made an appointment. The staff is RUDE, especially the lady manning the from desk. And the whole office is run inefficiently.

This place had to stick me three times and one of the places they stuck bruised me SEVERELY. The…read morefirst time i went here a nice lady with tattoos helped me out and only had to stick me once, i barely felt it and the process was quick. The second time i had to go i got a new lady. No biggie. She was very nice but stuck me in places that I've never been stuck at before. She stuck the first time, couldn't get any blood to flow. Then moved to the other arm and stuck a second time which REALLY hurt. She couldn't get the second poke to get any blood so she called in reinforcements which just so happen to be the lady i had the first time i went. The new lady stuck me a third time and was able to get my samples and i barely felt the third time. I'm usually never one to complain but the fact that i bruised like this after not even after 24 hours, that's a real inconvenience. I wish i had received somebody's name but just know if you are going to get blood drawn PLEASE request the lady with the tattoos to make the process pain free. Because i literally started bruising up a few hours after i left. Even my first pole had a small bruise but this one was the worse. This picture is the next morning.

Just booked an appointment for a 10 panel urine test, showed up and the desk girl told I didn't…read morebook that test because they don't have it. Ok, so what I just invented a test, hacked the website, added it to the website, all just to mess with this girl? I don't appreciate fake website tests that I wanted, then the price goes up 40% at the desk. From $49 on the website to $69 in person for a 12 panel test.

I have been VERY impressed with the people here -- previously with someone named Jennifer who no…read morelonger works there, and more recently with JESSICA. I have been here 3 or 4 times and each time I needed to have a relatively complex blood draw done for an "outside test" I brought with me. ("Complex" in that the blood / serum had to be kept at a very specific temperature for a specific time; then packed in dry ice, etc.) Anyway, recently Jessica really went above and beyond to make sure it was done correctly. I mean I'm super detail-oriented and she was more so than me even! I was very appreciative and trust Jessica completely.

Passed out after my blood got drawn and they gave me a juice box. I'd go back just for the juice…read morebox treatment Went for blood work and there was no wait, they were ready at the time of the appointment. Everyone was super friendly. Not sure if passing out is a requirement for the juice box but I'm sure if you ask they'd give you one (very friendly staff)

This is very hard for me to share, but wanted to warn everyone out there who plans to come here for…read moremedical care. I came to Dr. Lopez as a new patient and the first visit went fine since it was a routine physical. The staff was super friendly and I cannot fault them for the treatment I got following this visit. I unfortunately fell ill and came back to see what was wrong. Dr. Lopez asked me to take a test and told me to go ahead to take antibiotics since he was certain I was sick with what he thought I had. I started taking the antibiotics and of course, the test came back negative. I remained ill so I saw him again, he was convinced still had the same illness and that I took the swab test wrong the first time. We had to redo the test, but I was feeling uneasy and told him if we should go ahead and take another test to be sure. He didn't listen to me and told me to start the antibiotics again because he was certain I was sick with what he originally said. Again, I went through the antibiotics trusting Dr. Lopez. Results came back negative again. At this point, I have already done through two strong rounds of antibiotics that my body didn't need due to Dr. Lopez's misdiagnoses. I became severely sick following this and had to go to another doctor where they told me my body was basically negatively reacting to the antibiotics I didn't need. I had a fever, stomach problems, and then a severe skin rash for days now weeks. I have called Dr. Lopez multiple times to ask for any sort of reimbursement or acknowledgment and have received little help. As a matter of fact, I've been talking to his administration and not even him. Shows how much he cares, huh? PLEASE PLEASE PLEASE seek another medical professional for serious needs. I hope no one has to go through what I went suffered.

This is hands down the worst medical "professional" setting I have ever seen in my entire life…read moreacross multiple states and different specialities. I can't warn against this guy enough. I'm starting to really wonder how he has such high praise online, the reason for my coming to him. What Dr. Lopez seems to have going for him is only that he caters to a Spanish-speaking audience. Other than that, terrible bedside manner and absolutely awful customer service. The word I can best think to describe him is "jerk." In addition to being insensitive and hard-headed, he's also ignorant of basic medical practices. Steer clear of this place and find someone else locally instead!

Came here to get a lab test (obviously). I called before coming to confirm they offered the test I…read morewas looking for. When I arrived, it was empty. The same lady who checked me in drew my blood. She was very nice and attentive. She told me my results would come back in 3-4 days and it did. The restroom was clean and she even offered me water. I would recommend.

Highly recommend. Whole process was very smooth and well communicated. Staff at Bedford location…read morewas very professional on phone and in person. Results were provided within 24 hours as promised. Thanks to Alexis for his outstanding service.

Located inside Tom Thumb. Enter and go to the right. I made an appt and as I was opening the door,…read moremy name was being called. My tech was nice and friendly. I will definitely return to this location.

I had my Dr send over the orders 2x and they still don't show up in their system…read more I took a print out to show them what I needed but they only did some of the tests--yeesh can you read what's on the paper please?! Appointment times are not met. I'm going to try LabCorp. At least they can see the orders on their end.

Doctor.shweta adya has been my physician for about two years.she is a great wonderful doctor.always…read moretakes time to listen ,and always concerned about your health.and is a very caring doctor.other doctors here are also very caring about your health.i would highly recommend doctor shweta adya .and her staff at health care associates for any and all your family health care.very nice doctor and staff is great.Carl

From the owner: Healthcare Associates of Texas is a full-service primary care practice with providers and offices…read moreacross the Dallas Metroplex. In our clinics, our focus is your healthcare! Our compassionate and skilled providers offer you a full continuum of medical services with a focus on family medicine. In every clinic the following comprehensive services are offered conveniently under one roof: board-certified physician services in the fields of Family Medicine and Internal Medicine, as well as highly skilled NP and PA providers, on-site laboratory, and on-site advanced diagnostic capabilities. Specific clinics offer additional services so visit our website to learn more.