1. Clinica Hispana Belen

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Houston, TX

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Clinica Hispana Belen

5.0 (2 reviews)
Open • 10:00 am - 4:00 pm

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5 years ago

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5 years ago

This clinic very clean , no long waits , they are open till late , Doctors and staff are nice and professional

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MD Kids Pediatrics -Aldine

MD Kids Pediatrics -Aldine

1.7(22 reviews)
1.3 mi

they never answer the phone or put you on hold for soo long…read more doctor refuses to look at more than one issue on the same visit long lines, can take 20 min to reach the counter; they have added self check in kiosks which speed up checking in about 2 hour wait time with an appointment, especially before 12pm. after 12 pm if you are lucky wait time is like 15 min, otherwise 2 hours. I think they are triple booking appointment times, the waiting room gets so packed, and they have a 2nd waiting room in the back, don't be fool if the front waiting room is empty. kids are always yelling and running around

I rarely write reviews but I recently had a horrible experience with the front desk receptionist,…read moreso I was not surprised when I came on here saw the reviews this clinic has. The patient care given by the providers themselves is okay, but this was completely invalidated by the receptionist and she is the reason why I am switching over to a different clinic. After my visit, there was an error in the prescription refill for my child, so I called the front desk to request a new order to be put in. Upon calling, I am greeted with a '"what do you want" from the receptionist. Shocked, I reply with "good afternoon". She again says "what do you want?". I let her know my issue at the pharmacy and she said she is unable to do anything over the phone, I would have to return to the clinic again to solve the mistake that the prescription had. I ask for her name and she says Rebecca, which I doubt is true. I return again with my sick child to try to get his medication sorted out and to speak with the receptionist in person, like she said. I let her know I was the one she spoke on the phone with, and right away she turns to call the pharmacy and immediately gets the problem solved. Annoyed, I ask if there was even a need for me to go back to the clinic to ask her face-to-face when she could have called them in the first place. I asked to speak with the physician in the clinic. She became flustered and nervous. I tell her how rude and dismissive she has been not only with myself but with the other patients. After telling the physician my experience with "Rebecca" she very understanding and apologetic, but I am in shock as to how someone who works in healthcare, who is the first-person contact for children in need of care can be so rude and dismissive. Dr. Grace Hidalgo was not in clinic while I was there, but I will also be contacting MD Medical Group to let them know about my own experience and the dozens of others on here, all caused by their front desk receptionist. It is hard to believe how she is still employed and this speaks volumes on how much disregard Clinicas Mi Doctor have for their patients.

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AFC Urgent Care Humble - Humble Lobby

AFC Urgent Care Humble

3.2(6 reviews)
5.6 mi

I needed to see a doctor yesterday as it turns out i have an upper respiratory infection…read more I was a walk in After filling out the registration on my phone I was brought in quickly Covid, Streph,and flu tests were given right away.....tech was very thorough and very nice Doctor came in to complete, i did not feel rushed Facility is very clean I would not hesitate to recommend in future

I was disappointed with my visit with Nurse Odette. I explained my symptoms, and she told me I had…read morean infection, even though my sinus and COVID tests were negative. She did not check my temperature even after I spoke up about it. She said she would prescribe Theraflu and ibuprofen, I rolled my eyes and even question why if she said I had some type of infection but I left feeling rushed and unheard. I had selected H-E-B as my preferred pharmacy on the online form. When I went looking for my prescriptions, I found out they had been sent to the Walmart behind AFC instead. I also discovered that cough medicine had been added, although I did not have a cough or sore throat. Way to go, Odette--not only did you make me feel worse, but now I'm searching everywhere for my medication! For $169, I expected more attentive care and clearer communication. I would have been better off using Amazon's online doctor service or Teladoc. I won't be returning. Thank you, Odette, for losing a customer and not going above and beyond for every patient!!!

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Clinica Hispana Belen - familydr - Updated November 2026

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