From first call for my HVAC issue, Earl Bryant was on it. Quick dispatch and professional,…read moreeffective, and polite service from there. Pricing was very fair- and even handled an equipment warranty replacement for equipment they didn't install. Couldn't be happier. Danny (sales), and Kyler and Todd (service techs) were exceptional. Highly recommended.

Duncan was the Earl Bryant technician who just serviced my furnace to get it ready for cold…read moreweather. He was on time and very polite - he did a thorough job inspecting and servicing my furnace. I am very pleased and recommend Earl Bryant to anyone who needs their HVAC system maintained or serviced. They don't try to sell you a new system when you don't need one!

I usually use another company for all my home needs but I decided to see what they would say about…read morea recent home repair. I was able to easily set up an appointment online within a time frame that would work for me. They called prior to the technician coming out. The technician was professional and friendly and I feel like the quote they gave me was reasonable compared to other companies. They do charge a $49 service fee normally but that's relatively lower compared to other companies. The technician waived the service fee which was extremely nice and not expected. I did end up going with the company I normally use but only because they quoted me a lower price for the same thing but I would consider using Mission in the future if needed.

Be very cautious with Mission Plumbing, Heating and Cooling…read more My neighbor recently had Mission out for a service call; the problem was with the control board in the air handling unit. The tech had to leave to get a board, but was back within a half-hour and spent a little over two hours total, including the time to get a new board. The board was under warranty, so there was no cost for the board. He was charged $1,063.48, but given a 10% "over 65" discount, so total charge was $957.13, which works out to somewhere between, $320 and $479 an hour. The technician also said that he was lucky that the board was under warranty, otherwise it would have cost and additional $1,000 for the board (this was also verified by the service manager at Mission). We got the model number of the board, searched for it on the Internet, and found it on the manufacturer's website (Goodman) for less than $100. We contacted Mission to discuss with the general manager twice; he never returned our calls. We then visited Mission in person to visit with him, but he "was in a meeting", so we were directed to Gabe, who confirmed the charges above. When asked about the pricing for the board, we were told that it is not generated locally, but by Southern. Mission was purchased in April 2021 by Southern Home Services of Maitland, Florida, which owns 26 PHVAC companies primarily along the southeast coast of the United States. Southern is, in turn, owned by Gryphon Investors, a private equity company. So not only does Mission need to cover their overhead locally, they most likely need to also provide funding for Southern, who in turn possibly has to return cash to Gryphon. It all flows uphill. Southern also owns C. M. Mose, another local PHVAC contractor in the Kansas City area. Moral of the story: Mission may have been a good company at one time when it was locally owned, but it has changed. Get pricing up front. Question the technician. If you don't like what you're hearing, go somewhere else, and don't hesitate to go with a mom and pop; quite possibly they can do the job just as well for quite a bit less money. They don't have the overhead that the big guys do (especially if owned by private equity).

I called Complete Heating & Air Conditioning and within 24 hours they were on site diagnosing the…read moreissue with my Mom's A/C. Not only were they prompt, professional and knowledgeable, Jake called to say he was ahead of schedule and to ask if it would be ok for him to arrive early. We are extremely happy with the service we received from him and his assistant. We will definitely use them again!

From the owner: Complete Heating & Air Conditioning, LLC. will take care of all of your heating and cooling needs…read moreand concerns! Our team of experienced professionals stand ready to handle any indoor air quality problem. Call our team now and experience the “Complete Difference” today for your air conditioner, furnace or heat pump! We promise to provide prompt, courteous and professional service!

Fair price but went with a different contractor who gave me a better deal and wasn't hires by a…read moresecond company

I reached out for service but never received any follow-up, call, or estimate. Because they didn't…read morerespond, no interaction happened and I hired someone else." I contacted them but never got a follow-up or call, so no interaction ever happened."

Gonzo's has been saving me this summer. They are coming out for the fourth time today. Quick and…read moreefficient with a good price. Great customer service skills.

From the owner: Gonzo Enterprise LLC, led by Navy Airman veteran Manuel Alberto Gonzalez, stands out for its…read morecustomer-centric approach, community engagement, innovation, and sustainability. Gonzalez's military background instills a commitment to excellence and service. The company actively supports veterans and active duty. Gonzo Enterprise prioritizes innovation, offering advanced HVAC solutions, and promotes eco-friendly practices for sustainability. This unique blend of values makes Gonzo Enterprise a leader in the HVAC industry, dedicated to exceptional service and community impact.

We have now dealt with Rick and his team multiple times on a variety of things for both our heat…read moreand our cooling systems in two different homes. I've never left a review, but wanted to here because he is just an awesome guy that does great work. I would highly recommend him and his team to anyone looking for heating and air service.

From the owner: Cool Heat KC is a local, Veteran-owned company founded in 2019. Our reliable HVAC professionals…read moreoffer individualized heating, cooling, and ventilation solutions for your home or business. Your comfort is our priority, which is why Cool Heat KC installs only the highest-rated systems and equipment available. Whether you need a maintenance check, emergency repair, or new system installation, we strive to exceed your expectations by providing exceptional service. We work with residential and commercial clients and are skilled in maintaining and repairing the industry’s top brands.