Initial contact with Chris and Office Manager was good, but workers sent to do the job were…read moresubstandard. They failed to complete the work they were asked to do. When they returned to "complete" the work, it was still incomplete and we were charged for a second visit.

Chris came out to give a price on my shower. Granted the job was not the usual but required some…read morespecial material to finish. Chris's office called to inform me the materials that came were damaged and would have to be reordered. After that I called for updates several times over months. The office person was nice but finally I asked if Chris would call me to maybe plan another approach to this job but no call. A month went by and I again asked for a call and none came. Not sure who dropped the ball on this job but I am disappointed! Considering that I really like Chris and have had a good experiences with his work in the past, I'm giving two stars.

James Ausburne and his crew came to my home and serviced our tankless water heater. He found…read moresomethings that needed to be done that had not been done by the original installers. With our approval, he proceeded to take care of everything. Showed up when he said he would, made sure I understood what he was doing and was very respectful of me and our home. James will be our plumber from this point forward. Great service James!

Had them remove and install a variable speed Trane unit. Excellent workmanship, punctual on the…read moreappt, and just good people. I would highly recommend ATC to anyone for new installation. They were very competitive in the price.

There are plenty of heating and cooling companies in the area. Save yourself the hassle and don't…read morego for this one.

We had a leak, had Pink Duck Plumbing recommended a& decided to have whole house replumbing, due…read morepolybutylene pipes still in our home. Best decision we could have made. Justin & Hunter did the cleanest job we could ever want. Very honest professional men. Yet so friendly. The quote was very reasonable. The job took 2 days and hardly inconvenienced what so ever. We can 100% recommend this company to do any and all your plumbing needs. And definitely request Justin Barker to take care of your needs!

The 2 technicians that visited me were very neat and extremely knowledgeable about plumbing that I…read moream considering!!! Pleasant personalities and clean dressed men!!Explained everything very well with me!! Jim

I cannot brag on these guys enough. I had new quartz countertops installed. I needed them to come…read moreout before the install to remove my sink and then after to install a new sink. Tim came out and was wonderful. The sink we got was a fancy one with lots of options. It was a very entailed install. Some of the parts were missing (from Amazon) so Tim had to go get some missing pieces. He made it work and he did it without a complaint. I love it. It came out so nice. I dealt with Candy in the office to make the arrangements. She was wonderful as well. She communicated with me and went above and beyond to make them available around the counter install. I would highly recommend them above any others. I have used a few in the Tri-cities are and these guys are head and shoulders above the others. Thank you!!!

Response to request was quick. Service was also very quick. Plumber, was knowledgeable and…read morerespectful. I have used this business before, and will use again. Price was reasonable. Great value.

Mark came out promptly and quickly diagnosed the problem with our A/C system, showing me step by…read morestep what he was doing. He was so transparent in his process! The issue was addressed very quickly as well and he was very reasonably priced. He's our A/C guy from now on. After only one visit by him, I know I can trust him to do honest work at a reasonable price. You don't find many like Mark these days, so it was a nice change!

I have heard many good things about this business, but when I needed them the most, I called and…read moreleft a voicemail with my information, I waited all day and they never returned my call. Very disappointed.

they do great work and are there on time. but I didn't know plumbers can make a mid six figure…read moreyearly income that's a great profession

New Heat Pump & Service of both units for 8 years. Prompt & Reliable & Reasonable. They treat you…read morelike family. No reason to leave for greener pasture.

I own a Lennox 3.5 ton system that is 4 years old. On June 19th at about 5pm noticed that the…read moreoutside unit was not running and temp in the house was 78F! Called and left a message on Whitaker's answering system. At 9:01am the next morning I was called by Whitaker and told they would have a technician out later that day. Amazing! Gary, the tech, called me and said he was on his way. When he arrived he introduced himself and got right to work. Three hours later a broken sensor tube had been found, repaired, the system evacuated, refilled with refrigerant and the system restored. It was a repair you expect but rarely experience. Professional, courteous, experienced and efficient. Ask for "Gary"! Glad I found Whitaker Heating and A/C. Now if we could only get our politicians and school teachers up to that level!