Having just moved to the area; I called the Nelson rec center to inquire about how to get a logon id, what do I need to bring to setup an account to put my child in some of the activities since I just moved to the area.
The lady answering the telephone, Rose, was so rude to me. I was kind and asked a question and all I received was attitude. This is not a good representation of the City of Arlington, therefore I reported her to the City of Arlington Rec Department. The person answering the phone is suppose to be kind to those calling no matter how many inquiries are received.
I ended up going over to Odom Recreation Center, Referred by the City of Arlington, which was a breath of fresh air. At Elzie Odom Recreation Center the staff we're kind enough to answer my question. I drove over the same day to sign my child up.
I am sure not everyone at the Cliff Nelson Rec Ctr behaves in the manner of their front desk person. I am sure it's probably a nice center. However, after being treated rudely over the phone for asking a simple question; I chose to not be a part of this location. read more