Came here to buy running shoes and training gym shoes my wife, but they did not have the cloud x4…read moreshe was looking for. So they did not have On Cloud shoes at all. We did buy my On Cloud shoes at the Ohio location so we are just gonna have to drive to that one.

Went to get a pair of cleats for my grandson. There were two unfriendly young men there working and…read moreno other customers. I have no experience buying cleats. So I had some questions. All questions were answered with one syllable words. Finally, with the lack of information, I was still able to choose two pairs of shoes. When the young man came back with the shoes, he dropped both pairs on my seven-year-old grandson's lap and walked away. The lack of customer service and consideration was mind-boggling. We're from California and I've been to many Dick's Sporting Goods, but never have I had the rudeness and disrespect that I experienced at this store. On top of that they had very few choices of soccer shoes for young male children. Needless to say, I won't be back to that location.

Amazing selection. Hard to find products. Competitive pricing. Great service. I prefer to buy…read morelocally and support businesses.

This business proved itself to be completely unreliable in what should have been a single and…read moresimple order. I waited...and waited...and waited for the ordered product to show up on my door. Nothing! Contacted their Customer Service department. They offered no apology, no service, and no solution. It is obvious that the Manager Sue is lame and provided no training to the staff in service etiquette. I can say this as I have 5 years procurement experience in moving technology products for mid-sized businesses. This went on for a month [literally]. After the month went by they finally coughed up an ETA and announced it would be at least another 1/2 month before they would even have it. The sick part about it? They offered zero solution to me as the customer...even cancelled it. And worse, I went on the website to perform a mock order. And? The website provided no feedback the item was out of stock. My proposed renaming of this business. "Nonstarter Sports."

I have been inside numerous sporting goods stores all of my life. I've been to ones that are good,…read moreand those that are bad. I decided to check out this Dunham's location to see what kind of bowling equipment they might have. Upon entering the store, you feel sort of overwhelmed and that feeling doesn't go away anytime soon. It's like there was no thought to the layout of the interior and it's merchandise. I really think they crammed way too much stock into the floor space they had available when the store was built. I asked one of the store workers where the bowling equipment was at, and he told me it's over by the fishing gear. So after looking around the store for 15 minutes, I asked another worker where the bowling section was, and she told me that they don't carry bowling equipment in their store, but if I wanted to checkout the Web site, I could find what I wanted online. Apparently, the workers have no idea what they have inside their own store when it comes to merchandise. Now if your looking for a great deal on University of Michigan swag and shirts they have it. Sadly, there's a small Michigan State athletic wear section just behind it. In all honesty the prices aren't bad at all. With that being said, they had only one cashier on duty, and several people standing in line. Customer service is clearly a low priority at this store location.

Extremely rude employees we shop at dunhams regularly and have never been treated with so much…read moredisrespect.

Good store but want to compliment Heather who went out of her way to help me. She's a great and…read morekind employee

I've visited REI several times in the past, but my experience this past time was amazing. I went…read morewith a friend that was looking to try on backpacks for a long haul backpacking trip. Jamie and Maggie helped her and they were both knowledgeable and so fun to work with. They didn't have the one she wanted to try in stock, but it was such a fun experience!

Just came here to purchase a new, used snowboard. They had a decent selection of boards (mostly…read moreyouth sized ) and a really good selection of used skis. I am a complete beginner to all things snowboarding, so I was in the market for...well, almost everything. The staff here (shoutout Antonio!) were amazing. They got me a used board for a great price! I also got some display model shoes at a steep discount! AND they're having a sale for 50% helmets, goggles, etc right now!

Went in looking for a very small version of a skateboard and found the perfect one used at a good…read moreprice (I believe this is called a penny board for some reason). I also walked out with a couple items I did not plan on: so keep your budget in mind if you dare to enter here. There are also s number of newer items at fair prices.

When you come from a small town where the mall options are literally sparse, Briarwood Mall feels…read morelike Mall of America lol. Visited here with my hubby while in town for the Michigan rivalry game with Ohio. The mall almost reminded me of the Orlando mall attached to the airport. List of shops full of life here, lots of places to buy merch for MU (although expensiveeee) We even bumped into The Grinch who deserved an Oscar award for his performance. He even got on FaceTime with my sister Overall the mall has a lot of the standard staples and a rush of people shopping that keeps it alive.

This is one of the smallest malls we have visited. It's in desperate need of a makeover…read more It has a few decent stores, however it only took us thirty minutes to walk around the entire building. They need more shops.

I walked in trying to get some new Michigan gear, and oh my, this place is amazing. Anything you…read moreneed is here for any fan. The staff is amazing as well. Some items are a bit pricy, but that's what you pay for when you want authentic fan wear.

Found a sweatshirt in this store I was considering purchasing, but item had no price tag attached…read more Had them look up the item, and one of the workers went to the back of the store to retrieve, and print the tag. On the tag she printed out, it indicated it was a "Special Item" and "No Returns". I never even saw this until I brought it home. I was never told, (or shown) this item was non-returnable prior to purchasing it, and looking back I could tell the 2 workers knew they were doing something shady, and deceptive at the time. What kind of business does this??? In addition, the other item I purchased was priced at $100, but rung up for $110. I don't know what the deal with this store is, as I've never had issues with any other locations. I would say definitely buyer beware, and use caution if you do choose to shop here. Like so many others have said, this place is a downgrade, and really makes me miss the old M-Den.

Great local spot for everything outdoor outfitting. Helpful and knowledgeable staff. Love coming…read morehere whenever we are in Ann Arbor!

Classic Ann Arbor outdoor stuff retailer. Nice experience today. Helpful staff. Lots of sales for…read moreFathers Day celebrations. We bought a pair of Birkenstocks.