I called for a deep clean of my empty house before new renters moved in. 3 stars for prompt service…read moreand the two cleaners being on time. Over the phone, I had agreed on a price that included stove cleaning and indoor window cleaning. The cleaners said they could not provide stove cleaning although they did wipe it out. They did not clean most of the windows. Additionally, one of the cleaners was on the phone constantly and clearly was distracted. The other cleaner tried to make up for it, but at the end of the day, many baseboards were still dusty, there were cobwebs in corners and most of my windows still had grime. I emailed the owner with my concerns and received no response. I paid $360 for a very mediocre cleaning. Very disappointing.

I've been using Amaculate for several years and have generally been quite happy. There was one…read morevisit where the cleaning wasn't as thorough as all the others, but I gave feedback & that couple won't be coming to my place again. Rates are fair, staff is always friendly, and service is prompt. If you need urgent cleaning, I doubt any cleaning service in town would be able to accommodate like Amaculate has for me.

Had them clean a completely vacant house but they still missed things with a crew of three. They…read moremissed something I specifically asked them not to miss, while standing under the item (lamp) However, they are nice, responsive and flexible. I'll use them again.

I've used Empire cleaning twice now for our home, and I've been very happy with their services so…read morefar! The gals are very timely, kind, and thorough. I will definitely be recommending them to friends

I was in contact with the clean team. They offered a few options for times. They said their…read moreappointments were filling up so i picked a time and.....have not heard back. I have sent yelp messages and called more than once. No reply or response at all ...nothing. The appointment was supposed to be today and it's too late to get someone else. I understand things happen but a reply is not to much to ask for. Now They are saying it was yelps fault. That is a straight lie. I called and left 2 messages The calls were to the business number not through yelp and were not after 5. Its ok to overbook or not be able to do. Just own it and be honest so i could have scheduled someone else. Not good business practice not good anything They say they care about every customer... not true. Still have done nothing to make it right

What can I say? They were awesome at being able to fit me in on short notice in time for the…read moreHolidays. They were both very professional, and got my apartment cleaner than I knew it could be (okay I did know, but...). They took a lot of initiative, I didn't give a lot of direction and they knew what needed to be done, cleaning areas that I knew needed to be done but forgot to mention, as if they read my mind! Would DEFINITELY have them back!

I've been using Elizabeth's services since September 2024. Then in December of that year she…read moredisappeared, no phone answers, and didn't get back to me until February. Up until then she was 5 stars. This happened again over the summer, gone for a month. No warning, no contacting her clients to let them know she was out of town. She said I could always get hold of her on FB or Yelp, but that didn't work either. Once more, December 2025. I contacted her through Yelp and 2 weeks later her regular assistant Chad contacted me. Chad usually handles the kitchen and laundry room. Elizabeth handles the dusting, vacuuming upstairs and down, and the bathrooms, all for $200/month. This time, Chad handled the regular work he does, but not up to par on the stovetop. He did vacuum the living room, did not do the stairs, upstairs hallway, or either bathroom. Most of the dusting wasn't done, only 2 table surfaces in the living room. He had me pay him directly the $200, and trusting he'd gotten everything I did so. When I found out later that he hadn't done all the work, I contacted Elizabeth through both forums. No reply. I'm seeing other reviews that are having similar experiences. Chad said he was trying not to lose clientele; too late now. I'm hiring someone else.

They came twice to my house. They did a good job both times. They were supposed to show up last…read moreweek and they failed to do so with no message or contact. I had arranged things so it,would be easier to clean. My house is large but they were not required to clean the whole house. I would have had no problem had they called me and advised me they didn't want to clean the house any longer or at least text me I am disappointed in the lack of responsibility it takes to keep your clients informed.

Candace and crew do a AAA+ job. I've had other cleaners, but they aren't close to Candaces. Besides…read morethe regular cleaning they clean my oven, change my bedding, clean the front of my cabinets. They hand washed a section of my kitchen floor to not get the lament to wet. I can't say enough good things about them. So glad I found them,

They are completely unreliable, when they do show up they do a good job but you have no idea…read morewhen/if they will actually show up.

Excellent company to work with. Very accommodating to me schedule and needs during a very stressful…read moretime in my life. I would hire this company again in a heartbeat!!

The quality, service and value is outstanding. Even when there was a misunderstanding about…read moreschedule on my part they were willing to work with me to solve the problem quickly and patiently.

They were great. Our shower had hard water stains and Nectar made sure the glass and shower were…read moreperfectly shiny and clean.

Brock and Blake did an absolutely phenomenal job cleaning a house I moved into, truly giving it the…read morewhite-glove treatment. They were both very pleasant and professional. Very happy with their service.

Cc of message sent directly to RICO found within another unhappy clients review.. that client is a…read moreproperty manager and I too felt a huge disconnect between the observed after results and the onsite estimate (which took weeks to physically receive and schedule my first cleaning) not sparkly not sparkly at all. The result did not justify the expense. (Cc) Contacting you directly before leaving a disappointed felt cheated review of the cleaning service I had lately. Specific things: Stsirs to be vacuumed-said they did but I could not see a difference and found a small spider and a fly both in a web in the corner of the lowest stairs. Paid extra to have the refrigerator cleaned. And after -not only were refrigerated items not back in place (fruits in the clearly labeled and temperature controlled drawers were switched for vegetables, the bottom freezer drawer was not addressed, the seals had visible stuff still in them that a quick wipe would have addressed, and I found a couple of science projects not checked & removed. These are basic expectations to a refrigerator cleaning. There was to be one appliance included in each visit(refrigerator was an extra charge) kitchen range with a double oven was to be part of the normal clean... the front of the range looked like they missed the step of wiping off the cleaning solution to restore the shine to the metal as did the refrigerator handles. It was clearly discussed during the on site estimate they the cabinet faces and doors were to be wiped clean every time. If they did that It was obvious they did not have an eye for detail. The same result when it came to lights , baseboards & inside windows & sills. Which were part of the specific assignments for the day. I have a 3000 daft house so asked them for my (3) hr cleaning (I though she'd told me three cleaners but there were two) I asked them to address the items mentioned already plus two bathrooms. And include vacuuming the stairs to and the basement family room. Ignoring by request the rest of the downstairs (except for a quick suffering of family room & 1st guest room shelves. Family room shelves were not dusted and was too disappointed at this phase of my walk through after to even look at the guest room. It is hard to write a perfect & detailed review. I heard them laughing and talking while they worked seemed like a happy team. They were both friendly and polite. But for $350? The results do not matchup. I only called White Glove Cleaning because they were recommended to me by my /air duct cleaning service that I have and will continue to ask back. I work at home and was in my office.while they worked -keeping my small dogs in the room with me and out of their way. My work takes much mental focus and the cleaning team did not seem to respect that either. Not helpful. Will clean for myself or use another service when I get brave enough to hire help in the future. I can post my review but won't IF I get a helpful response that isn't just more distraction MarLa Kepler 14016 E 24th Ave Spokane Valley, WA

We have worked with the White Glove team for several years now, and they consistently go above and…read morebeyond! We own a short-term rental, and thanks to the amazing ladies at White Glove, we've been able to maintain a 5 rating. Their attention to detail, reliability, and hard work make all the difference. We truly appreciate everything they do!