Ordered 1200 worth of jerseys for a softball tournament and they never showed up! Now after trying…read moreto contact them, they will not return phone calls let alone return the money- police report has been filed!

Ordered jerseys, over $700 back in June. No response or communication from them. Avoid these guys,…read moreThey were in communication with me until I sent them the money after that zero communication. To this day we have not received our jerseys.

Absolutely incredible customer service. We have gotten several shirts designed here for intramural…read moreteams/ family reunions/ student council campaigning/ etc and have never been disappointed. This trip we were getting shirts for a social event. Due to a miscommunication (just as much my fault as theirs) the shirts were short sleeved instead of long. Most places would care less and insist you pay up and take the shirts that were already printed, however Tom was determined to 'make it right' and totally took care of the situation. We got our full order of over 50 shirts less than 24 hours after finding the issue and they are awesome. I love this place.... Not to mention their designers are the best (shoutout, Randy)!

I hated dealing with Randy. He really seems to be unhappy with his job. If you are going to go with…read morethis company make sure you get EVERYTHING in writing. I asked for Vegas gold in 2 different emails and the writing is yellow on the shirts. I do not like them but Randy seemed to not care very much. First and last time dealing with his company. Customer service is key in any role and his was piss poor.

I bought my lovely wedding dress here! It was so beautiful…read moreand at a fair price love their customer service and how they treated me. Can't wait to wear it on my wedding day!

It been a pleasure shopping at Glory Boutique they help my daughter pick her dress. Took…read moremeasurement and were very friendly and helpful. Thank you Gloria, for making the experience so AWESOME FOR MY Daughter!

I 100% rely on these ladies to handle my most complex projects. Turn around time is around 2-3…read moreweeks for my complex (sometimes needing a doubble loop treatment) which is wonderful. Proofs sent by email are very detailed and save time. Prices are quite good as well.

I got my NorthFace jacket for work embroidered here with my nursing credentials and pink and blue…read morebaby feet to symbolize the babies I work with... love love love my jacket! It's super cute and they had it done in about a week! So many fonts and very affordable. Will be back for more soon :)

Our experience with Texas Embroidery & Silkscreening ended up wasting over a month and a half of…read moreour time while we were trying to get uniforms made for our new business. To be fair, the experience started off very polite and professional. The staff initially seemed helpful and confident they could complete the order. We brought in the exact shirt we wanted, including the shirt model number and logo already on it as a reference so there would be no confusion. The only things we asked for were to make the logo slightly smaller, embroider it in gold thread instead of the patch style on the original shirt, and make the name slightly larger. Everything was explained in person and even measured in the shop. The first order came back with logos that were about three times larger than the original shirt, and the names and company name were missing completely. From there the order was redone multiple times, and every revision came back wrong in a different way. Sometimes the logo size was wrong, sometimes names were missing, sometimes the wording was incorrect, and at one point designs were even placed on the wrong shirts. One thing that became obvious during this process is that nothing was entered into a computer system. All of the instructions were handled with handwritten notes, and those notes seemed to get mixed up each time the order was redone. After numerous trips back and forth to the shop and repeated attempts to correct the order, the shirts were still not usable. Instead of resolving the issue, we were ultimately told they would simply refund the order and stop working on it. While the experience started off polite, by the end of the process the tone had completely changed. There was visible frustration directed toward us even though the repeated mistakes were not on our end and we had clearly provided the correct shirt and instructions from the beginning. What should have been a simple embroidery job turned into six weeks of delays and repeated mistakes. We ended up making nine or ten trips to the shop, wasting a significant amount of time, fuel, and energy while trying to get something corrected that should have been straightforward from the start. Because of how much time this cost us and how it set our business launch back, I absolutely do not recommend Texas Embroidery & Silkscreening. Based on our experience, I would strongly encourage anyone considering Texas Embroidery & Silkscreening to look elsewhere before committing to an order.

Awesome!!!!!! I love the shirts and hats that they have done for me. Always on time and at a good…read moreprice. TOTALLY recommend them!

Absolutely unacceptable experience from start to finish…read more Communication was practically nonexistent. Getting a response felt like pulling teeth, and when I finally did, it didn't even matter because the pricing was completely inconsistent. I was given a quote when I dropped off my items, only to receive an invoice TWO WEEKS later for nearly double the amount. No explanation, no heads-up--just a completely different price like that was normal. When I called to ask about it, the owner was shockingly rude. Instead of addressing the discrepancy, he immediately got defensive and accused me of wanting everything for free--which was never even remotely the case. Not once did he acknowledge that the invoice didn't match the original quote. It was dismissive, unprofessional, and frankly insulting. To top it off, when I said I'd just come pick up my shirts instead, his response was basically "good," as if he didn't want the business in the first place. That says everything you need to know. Terrible communication, dishonest pricing, and unbelievably rude customer service. I wouldn't recommend this place to anyone.

Very good customer service. Able to do jobs most other places cant. Small shop, so easy to miss…read more Price is fair.

My favorite place to get my son sports equipment!! Everything is affordable and I never have to…read morewait for assistance

Horrible!! Extremely expensive ... More like price gouging. Charged nearly $30 for letters &…read morenumbers with no logo & nothing fancy on one customer provided jersey. Refused to provide itemized pricing for jersey, shorts, & printing cost. Was told it's all together. I don't recommend anyone to patronize this business!! I'd give zero stars if I could!!