fantastic. friendly, speedy, reasonable and the shirts turned out perfectly. thank you!read more

great customer service and loved the design they created for our company. High quality printing and…read moreon time service

I was given a 100-year-old pool table. The table was moved to storage by Royal about a year ago…read more I called them to pick it up and bring to my newly renovated rec room. The staff is terrific, very polite, talkative, friendly, and clean. The manager Ken came back to perfect the install. He has a ton of knowledge and expertise and is as good if not better than the moving crew. Overall, this was a great experience, and I highly recommend Royal. Thank you, Randy

Wish I never walked in their door the first time. Horrible quality control. I am on my fourth…read moredelivery of six chairs and a card table and they still can't get it right! Chairs ordered with arms . . chairs delivered without arms. 54" card table ordered . . . 48" card table delivered. 54" card table delivered . . . oops, wrong parts, can't assemble the table. We'll get back to you . . . . for delivery number 4. Ordered June 2022 and mostly paid; now February 2023 and still no table and chairs like we ordered.

First of all, their products are outstanding, their service is exceptional. I purchased boots last…read moreyear that were awesome. This year I purchased a leather/alpaca mens coat for my husband which is amazing. I also purchased a woman's alpaca coat for myself which is beautiful. All of the above I mentioned is a 5 star. I am only giving it a one star because only with the above I purchased women s slippers for myself. I had them for maybe 6 weeks when I started experiencing pain in my right heel. Couldn't figure out why. I realized after the fact that the fur in the slipper wasn't as thick anymore, and thinned out so much that it felt like I was walking on the hardwood floor in my home. I expected the slippers to have lasted more than 2 months or so. I surely didn't expect these slippers to cause me the beginning of plantar fascitis which I never had before. So, before you decide to get woman's slippers, think twice. For the price, it's not worth it.

Claudis was extremely helpful and a true salesman! Had a wonderful experience while shopping , he…read moretruly had us leaving with a smile and happy with the items we received! Immediately was able to point out items that we loved! Definitely would return.

Great store. Used to always want to shop here as a kid but my parents couldn't afford it since they…read morehad 7 kids. So now I take my daughter who's 13 years old and loves to dress skater/relaxed. I get to live my childhood through her by buying her some cool outfits and shoes. They seem to always have a sale like but 3 things- shorts shirts for $135. The prices are a bit higher than what I usually spend for my daughter but the clothing is good and the brands are even better. They not only have clothing but also have shoes and belts, hats and skateboards. Which my daughter wants next- my daughter wants to customize her own board- which you can do online on their website- and take it in the store to have the stuff put it together. My daughter doesn't know how to skateboard yet, but maybe once she has a board of her own I will take her for lessons- if that's a thing or just take her to a skate park. Overall this store is great. The staff are super helpful and actually spent time with me and my daughter picking g out clothes/ sizes to help us shop.

Do not order from them online. The shipping is really horribly slow and the tracking info you're…read moregiven is not updated. I made the mistake of ordering shoes here and had to deal with a bunch of crap. Anyway, once I got the shoes I ordered, I noticed they were both completely different sizes! One was a size 8 and one was a size 9! Not to mention I order size 7 and a half. So I called customer service and they said the fastest option would be to trek all the way to my "nearest" store and do an exhange or return in person. No kidding. I could obviously walk 16 miles to my closest store sooner than I'd get a return label, ship them back and wait for a refund! Thanks customer service lady! Upon arriving at the store, I was immediately greeted by this really nice girl that worked there. I wish I caught her name. She was really helpful. Normally you can only get the price of the shoes back from your order. If you had to pay taxes or shipping, too bad. You won't get it back. However, she saw how upset I was over not being able to get another pair of the same shoes due to them being completely sold out (of course), and got me a 100% full refund. After that she helped me find another pair that was similar and would accommodate my work uniform needs, then gave me a ten dollar discount for my troubles. So kind! Of course I suspected after leaving it was only due to the fact the store was going to lose a sale. Oh well. So, don't order online unless you ship them to your local store for you to pickup (the shipping is free that way), or just go to the store and see what you can find. Overall terrible online shopping experience. Great in-store experience.

Great service. Very professional, very friendly, very accurate and reasonable pricing! Highly…read morerecommended!

I have worn glasses for over 45 years. McCandless Opticians is the only place I would buy my…read moreglasses. I have tried other places (cheaper or covered by insurance). I always go back to see Mr. McCandless. Great service. They make you feel welcome every time you go in. You may pay a little more for glasses, but it is worth it. Wouldn't go anywhere else.

We had a LG washer installed two weeks ago. Excellent delivery and install. Pretty large selection…read moreof washers to choose from.

We spent tens of thousands of dollars with NF Landis for new kitchen appliances a few years ago…read morewhen we renovated. We recently experienced an issue with our Monogram dishwasher (water pressure issue), and I contacted NF Landis to assess the issue. During the initial service visit, I paid approximately $275 for repairs that I was told would address the problem. The technician advised that a flow adapter on the line was removed because it was causing blockage issues and confirmed that the dishwasher was not installed incorrectly. Unfortunately, the dishwasher continued experiencing the same issue immediately after the repair. When I followed up with the company to explain that the original issue had not been resolved, I was then informed that an additional repair involving a pressure switch/sensor would be necessary at additional cost to me. This issue and the additional repair were never communicated during the original paid service visit. In a voicemail left for me on April 18, the company owner acknowledged that the dishwasher was still having the "same issue" and stated they would need to order a pressure switch from GE, charge additional labor, freight, and potentially investigate further blockage concerns. At no point during the initial repair was I advised that the original diagnosis was uncertain or incomplete, nor was I informed that the initial repair may not resolve the problem. He also advised that the part would have to be ordered from GE directly, would take 10 days to arrive, and would cost $30 for the part and $25 for freight. I respectfully attempted to resolve this matter directly with the owner. I requested that the company either stand behind the original repair work and complete it properly or refund the $275 I paid, since the original issue was never resolved. The company refused both requests. I believe it is unreasonable to charge a customer for a repair that did not correct the reported issue and then require additional payment for continued troubleshooting of the same unresolved problem. I made a good-faith effort to work collaboratively with the business, but no reasonable resolution was offered. Since then, my husband has purchased the part directly from GE for $18, and it arrived in 3-5 days (not what was communicated by the owner). He replaced the switch with the help of a YouTube video in 30 minutes. Buyer beware before engaging with this company!

I had gotten some wooden lateral file cabinets at Lizell about 10 years ago. They were perfect for…read moremy home office. Just recently, the drawers got stuck shut (apparently over time some of the interior pieces can jam the drawers). Not knowing where else to turn, I called Lizell. Lois was extremely pleasant and helpful in putting me in touch with their service department. Mike got back to be within a few days and sent "superman" Lou out the next day. Lou got the file drawers opened in short order and fixed the drawers to they wouldn't get stuck again. Even though I made my purchase years ago, I was so pleased that Lizell was able to address my situation. Everyone I dealt with was really pleasant and the service was top notch.

Our family has been using McCandless for years. A small shop with a huge variety of frames. Mr…read moreMcCandless has always given great service.

Knowledgeable, excellent, friendly service and nice selection of frames. I totally recommend this…read morefamily-owned business!