called today to get my 1098. First person at the Rochester…read moreoffice had no idea whom to talk. Tried three other locations, two did not answer at all. Third location answered and put me into voice mail. its Thursday at 3pm really? Scott Sullivan called me back from Rochester from the first call. send an email to Kristin Thorton which was great. In the email he ask her if she is the person to provide this. Really? So he does not know? Disorganized mess!

I worked with Frank Sardina at the Buffalo office and I couldn't be happier with his expertise and…read moreexperience. Although I have purchased a home before it was not in NY. Frank was able to walk me through the differences between states and help me understand the process of purchasing a new construction home. After the first conversation I felt at ease that I could trust him to get our house funded. Frank was also very responsive to my calls, questions and concerns. I highly recommend him to anyone purchasing in and around the Buffalo area and will be using him again if I need a loan broker in the future.

I got a loan from them when no banks would talk to me. I felt like they considered me, as a…read moreperson, too, when they asked me a million questions. But in the end i was able to buy my house, I am happy for that

The person we dealt with was very kind but had no idea how to open a checking and savings account…read morefor us. We left in frustration and went to a different bank

I've been a member for six years but I've actually never gone to any of their locations. I stopped…read morein to the one in Henrietta this week and was impressed with their great customer service- fast and friendly. Ample parking as they are in the strip mall by tops. They also have a drive-through ATM available in the parking lot which is a great convenience.

Genesee Co Op has friendly staff, but their lack of any assistance after business hours or on…read moreweekends is infuriating. Their online app does not work, and even after addressing these issues with them, there is little they can do

Wonderful staff and services! The staff is so diverse and friendly while maintaining excellent…read morecustomer service. My wife and I have been loyal members for years and plan on continuing to only bank here!

Chris and Becky at Queen City Funding made our mortgage application and obtaining the mortgage so…read moremuch easier than my previous experiences with traditional banks. They were able to provide personal service and they were available whenever we needed them for questions. We would (and have) recommended Queen City Funding to our friends and relatives that are looking to purchase a home because of the fantastic quality of service we received.

From the owner: We offer our services covering the great States of New York and Florida for purchase and refinance…read moretransactions of 1-4 unit residential properties, condos and co-ops on owner occupied and investor transactions. Our founding principles were to provide customers top notch quality service with great rates and affordable fees. This approach has allowed Queen City Funding to excel and expand it's operations while others closed its doors during the mortgage meltdown of 2008. We are quickly emerging as one of the top mortgage brokerage leaders in Western New York and Tampa, FL. At the core of our business model is a commitment to building meaningful relationships, placing a premium on personalized connections that transcend mere transactions. We pride ourselves on an approach that consistently treats every customer with the courtesy, respect, and professionalism they rightfully deserve. Recognizing that your success is intrinsically linked to ours, we are dedicated to expanding our footprint, one client at a time. Contact us today for our no cost, no obligation mortgage consultation. We never get paid a penny unless your loan closes. Find out risk FREE what many already know and join the growing list of our 100% satisfied clients and partners! Queen City Funding, Inc. NMLS # 52412 is a registered New York State and Florida mortgage broker. Loans arranged through third party providers.

John at The Mortgage Centre talked me through what my pre-approval mortgage would look like. Being…read moreself-employed there are lots of variables and we had no idea what the future would look like. He broke it all down and let us know exactly what we would need to do to prepare.

From the owner: The Mortgage Centre - Cobourg offers it's clients the best rates for their situation. Whether…read morepurchasing, refinancing or up for renewal - we have the best deal for you.

We have dealt with this company twice for buying a home in West Valley, NY, and then again three…read moreyears later in Eden, NY. Both times every person working here has been very personable and down to earth, sensible, effecient, hard working, and responsive. They earned our trust by proving that they have our best interest at heart. They got us the lowest rate possible and cooperated very effeciently during the application process, the commitment stage, and the closing stage. I felt like they knew that they were dealing with real people who have real emotions, and not just with transactions and numbers. I felt like my concerns were a definite priority with 1st Priority Mortgage!

Ive had nothing but stellar customer service over the last 15 years with them! I love they can…read moreprintout your atm card right on the spot!

I have been banking with them for over 10 years. At first the service was great. I applied for 2…read morepersonal loans, payed them on time. Since then I have applied& within 2-3 minutes I got a denied! Not only that, I went to Broad St Branch to do a withdrawal & asked for a roll of quarters & was told by teller she had none! You are a bank& you don't have rolled coins. Back to my loan issues. I seen a commercial about refinancing car loans. So I applied, only to be told about past financial issues. I currently pay $300 car payment, $1400 rent, $300 car insurance & pay everything on time. I get SSD& work 3 days a week. I have a partner who helps pay household bills. Bottom line, Advantage Federal Credit Union is run by racist people & cater to who they want. They are the worst. I will be leaving this month.

I have had the pleasure of buying two houses now with Clay. He is very helpful and knowledgeable…read more Very customer service oriented and professional. Highly recommend!

From the owner: NetFunding Corporation arranges mortgage financing for all your home purchase and refinance needs…read more Government loans including FHA, VA, USDA as well as Conventional loans.

I wanted to take a moment to say how over the top satisfied we are with Aaron Lazenby at CNB…read moreMortgage. From beginning to end he was always reachable, and helpful with anything and everything we needed to get us through this process. He answered question and made things happen that was out of his realm of responsibility and I couldn't imagine going through this process with anyone else. Thank you Aaron, thank you so much.