When we moved into our home, the seller left the spa/hot tub and said it was working. Come to find…read moreout, it wouldn't heat the water at all. After searching high and low for someone who services above-ground hot tubs, I finally found High Flow Hot Tub and decided to give them a chance. Tony responded right away and was able to schedule a diagnostic appointment quickly. I was worried the repair was going to be expensive, but Tony worked his magic and got it heating again without needing any new or costly parts. The diagnostic and repair fee was very reasonable. I then scheduled a full deep clean to get it ready to use. Once again he showed up on time and finished the job spectacularly and quickly. I 100% recommend High Flow Hot Tub for all your hot tub needs. Their weekly maintenance package is also a fantastic deal.

I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues

My wife and I obtained several quotes from different companies to remodel our pool, including…read moreputting in a Baja shelf and doing pebble tech. Ultimately, Thomas Pools is who we chose because of their professionalism. Ron was our point of contact and designer, and they did a fantastic job. The project started earlier than originally scheduled, and what was great was the project cost that was presented to us is exactly what we ended up paying. No hidden costs, or over-charging 11th hour. The whole process was explained meticulously by Ron and carried out on schedule. The pool turned out beautiful, and the company was so easy to work with. We highly recommend Thomas pools for any pool project you might be looking to do.

We are beyond happy with the beautiful pool Thomas Pools created for our home. It's truly…read moreeverything we've ever wanted and more. The entire team paid attention to every detail we asked for, and the final result exceeded all of our expectations. They were incredibly patient throughout the whole process and took the time to explain everything clearly so we always felt comfortable and informed. The project felt smooth from start to finish, and we always felt heard. A special thank you to Aaron from Thomas Pools, who made the entire experience so enjoyable. He was fantastic to work with and made the process fun and stress-free. We couldn't recommend Thomas Pools more and are so grateful for the amazing space they created for our family!

Co owner Justin was competent, fast and friendly. Misty at Spa Pros is a great interface between…read moreoffice and the technician and kept me informed all the way. This is a great company to work with! Jeff S

I'm a little tardy leaving this review for Spa Pros but I wanted to let everyone know how satisfied…read moreI was with the work performed. I first spoke with Misty on the phone and told her the issue I was having with my Jacuzzi J-460 (which had been pre-diagnosed by my electrician), and she was quite lovely in describing the cost of repair. It was a failed heater pump. I also needed a drain and clean since it had been some time that I had used it due to the heater pump issue. Her quoted price was fair and was NOT elevated after the service was performed, as some companies tent to do. Justin came, on time and was scheduled, replaced the faulty part and completed a very thorough drain and clean. The unit looked like new afterwards. I am very happy that I chose Spa Pros. I recommend them and I will schedule them again to care of my Jacuzzi!

Kyle Bowen has cared for our pool and equipment since the week we purchased the house in 2017. He…read morehas always gone beyond expectations to insure our pool was running at peak efficiency. Kyle was instrumental in assisting us when we had the pool re plastered and his planning helped us immensely. If you have a pool, we have a great technician to recommend. Thank you for reading.

If you need anything pool related, call Kyle!! Incredibly knowledgeable on all things pool. He…read morereplaced my 25 year old heater and 40 year old timer. He did it faster than expected, and had to reconfigure gas and water lines due to the age of my old heater. He even set my heater on blocks and gave me access to my drain. I will not call anyone else for anything pool related. I suggest you do the same!!

I have a hot tub that I have owned since 1987. Over the years I have engaged a few different hot…read moretub repair services. Most were good , some not in regard to price and effectiveness of repairs. About 10 years ago I saw David's truck out front of a neighbor's home. I gave him a call to set up an appointment. He came over and told me exactly what the problem was, the price and when he was available. His price was competitive and lower than others I had used in the past. Over the years he has provided professional, quality and technical service. Once I had a variety of problems he walked me through which I should fix first then perhaps wait on the others. In the end he fixed it completely. He's a patient listener, kind and extremely knowledgeable due to his long years of experience. He schooled me as to which chemicals to buy to maintain my spa. I most recently saw that my spa was leaking. I called him and he came right over the next day. Of course the spa was suddenly completely dry and showed no leaks. He had me fill the tub to its proper level of water. Suddenly it started leaking. He located the problem and fixed it I very highly recommend David for any of your spa needs.

Not only was David one of the nicest guys I've talked to in a while but he's extremely…read moreknowledgeable and has my spa working and looking brand new. I bought a new spa cover and he installed it, he drained and cleaned my spa and told me I needed to change my filters and showed me which ones to get and how to do it. He never tried to upsell me on anything and was extremely fair and kind. I cannot recommend him enough and I will be using him from now on.

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

Way to Go Builders revamped our driveway, replastered our pool and built for us a stunning bench…read moreand fire pit. We enjoyed working with their creative team to design a space for us; Gadi and his crew were professional, knowledgable, kind and available. Way to go brought our vision to life in a timely fashion and for that we are very grateful.

We were referred to Gil & David at Outdoor Pros by a friend who has a yard we love, and I'm happy…read moreto share they were able to completely transform ours as well. Some before & after photos included. What impressed us most was how quickly they completed the project without sacrificing quality. They stayed on schedule, communicated clearly throughout the process, and paid attention to every detail. The finished backyard exceeded our expectations. The craftsmanship is excellent, the space looks beautiful, and it has completely changed how we enjoy our home. We've already received several compliments from friends and neighbors - and now we actually use our backyard! If you're looking for a company that delivers great work, stays on track, and truly cares about the final result, I highly recommend Outdoor Pros. We'd gladly work with them again on future projects.

We are so pleased with the work Ron and his team did for our backyard patio. Well worth the price!…read moreThey poured concrete, made sure all the cracks in our old concrete were sealed and pretty. They added an alumawood un-insulated patio cover with lights and fans. We love it! The space feels huge! Ron and his team were very nice, on time, informative and worked efficiently. Ron was great at updating us through the permit process, and letting us know when they would be here. They completed our patio in one day. After they finished they cleaned everything up. Fantastic work! Thank you again Ron and team! Highly recommend!!

Superior construction was absolutely the best! From the very…read morebeginning I was impressed with Albert, he is a professional in the industry. The crew was respectful,very knowledgeable and the site was always safe and clean. Please do yourself a favor and call Superior Construction and see what they can do for you!

Highly recommend Superior for their quality and reliability. They completed multiple large projects…read morefor our outdoor areas (pool, retaining wall, outdoor kitchen, artificial turf, irrigation, paver tiles and outdoor lighting). I couldn't be happier with the outcome. Albert guided us and the project the entire way, from design, planning, permits and execution. His wealth of knowledge and experience made our job as a home owner easy. Thank you Albert and the entire Superior team for your efforts and my beautiful yard.

The owner, Sam, came across as a little full of himself. He did perform some "repairs," but he did…read morenot fix the leak I originally hired him to repair. In fact, the repairs he performed did not appear to even be necessary. When I contacted him to let him know the hot tub was still leaking, he offered to return and locate the leak; but wanted to charge me an additional $289/hour to do so. Considering that fixing the leak was the reason I hired him in the first place, I found that price ridiculous. I gave Sam an opportunity to make the situation right; he declined. His defensive response to my concerns only reinforced my impression that he was more interested in the money and defending himself than resolving the problem for his customer. The difference with the new company I hired has been night and day. They were far more professional and actually fixed the leak for a fraction of what Sam quoted me. They also seemed genuinely interested in solving the problem rather than simply running up the bill. I rarely post reviews, but I felt this experience deserved an honest one. Based on my experience, I would not use Sam's services again. Consumer beware.

Inherited an above-ground hot tub and started having issues with breaker tripping. Reached out to…read moreseveral businesses on Yelp (many pool/spa places that do not do above ground hot tubs), and was able to have technicians come visit us very quickly. They were thorough and careful with diagnosing the key issue and also explained potential future pain points. We decided to repair after they talked us through pros/cons/costs and it's working great now.

Purchased our spa from this company…read more Purchase went smooth. Until they got our money. Once you get your spa delivered. You'll never hear from them again. Every time I call for help or service. The female that answers gives attitude and isn't helpful. She acts like you're interrupting her morning. Then says she'll call you right back then never does. Keep in mind. Even though your spa is under warranty. They charge a service fee of $200 to $300 to come out to your house and diagnose the warranty repair. So you're still out of pocket for warranty work. Would not recommend this company for anything. Shop where you'll get better service and a place that cares for its customers.

Simply Put: Avoid White Swan. They are scammers and liars. Aside from the fact that several…read moreemployees are borderline rude right from the start and act as though you are interfering with them watching their favorite TV show (read: annoyed that you ask questions), we extensively told everyone we spoke to there that we intended to place our hot tub at 105-106, before we purchased anything. No one told us this was not possible, and instead pumped us up that is was not an issue (it is in fact a Very Big Issue!). After installing the tub, we found out that the tub absolutely would not go above 104. This was not a small point for us and a very big part of our purchase decision, so for them to tell us "Sure! No Problem" again and again before the purchase was in fact a pile of Lies. When I later called them after the hot tub was installed to ask "how do we get it up to 105-106?" we were given a long list of absolute nonsense instructions that included - I kid you not - "Open up the circuitry and snip a certain wire - oh its easy - I just read about it - remove / install a certain resistor on your own (soldering??) - you can find directions on Reddit"... etc etc etc. All Lies, and most of these lies came from the owner Micah, who changed his story every time we spoke including "well I fully informed you that it could not be done (absolute BS - never happened)" and "well its a law in California to stop it at 104" - also 100% BS - there is No Such Law. I finally gave up and called other hot tub retailers to find out that due to manufacturers wanting the "UL" stamp on their products, they set it to 104 mainly due to hot tub installations in hotels and such where there is no way to know who is using it. One company - All American in Santa Clarita and SFV - sent a far more intelligent hot tub technician to our home where we discovered through his research and my own that the machinery inside the Artesian Spa was literally and permanently set to stop at 104, meaning 100% of the BS instructions from Micah etc were Never Going To Work even if I had been stupid enough to listen to his insane directions and - again no joke - start soldering resistors inside the machinery (No Effing Way I was ever going to do that). I had to call the machinery manufacturer to finally speak with someone who explained that the Artesian unit I bought from White Swan could only have the internal parts upgraded / swapped out (at additional expense of nearly $1000) to allow it to go past 104. I passed that info along to All American who promptly ordered me the parts and installed it. FYI, All American has a service fee of $125, as opposed to the White Swan service fee of $300 (big time rip off). This is all in addition to the original install including the White Swan tech leaving valves open so water was gushing inside the machinery upon first fill up. White Swan wanted to charge me $300 for them to "take a look" but I said F-No! and made it clear that this F-up was on them and they would fix it free. They capitulated and sent someone to close the valves that should have been closed on set up (we did not know about the valves). Their "Frog System" is also an expensive joke, with parts needing to be replaced often at a very high cost, and which you can only buy from their shop. It is no better than any other system, has more parts, has huge waste produced by these plastic capsules you constantly have to change, etc etc etc. Long story short I would never, ever recommend anyone ever buy anything from White Swan. We no longer even contact White Swan for hot tub issues and just go to the vastly more honest All American for all service matters who gets the job done fast and affordably. As I said in the start: Avoid White Swan completely.