This company was recommended to me from pool store in Jacksonville and we are overly pleased and…read moregrateful for the recommendation referring us to Bethesda Pools NC. Received a text message in the morning that they would be arriving and they arrived early which was even better. Seems like this company works seven days a week rain or shine because it was pouring & possibly 24/7! Super nice guy Steven came out hooked up our new pool pump our pool is now crystal clear! His wife who took our phone call told us he would be out in the next couple days and he sure was! The pool store told me it would probably be at least 6 to 8 weeks before they could get anybody out and referred me to Bethesda Pools NC very grateful and did a great job! Told me if there was any issues they would come right back to address it, but I haven't had any issues as it was completed yesterday on Mother's Day. Another thing I could not believe they were working even on a holiday but a Sunday! Being a seasonal company, I understand that and wish I had employees that would work on the weekends but what a great company what a great job and obviously a great family business! God has blessed them immensely they are blessed to be a blessing! Thank you, Steven. Thank you Bethesda Pools NC I will refer you always and hope to see you again!

From the owner: 20 years of experience with Pools and hot tub cleaning, service and repairs. read more

EXCEPTIONAL SERVICE!! I recommend to everyone, Brandon and his crew were very efficient, went over…read moreand beyond. I'm extremely satisfied. I will definitely call them again for pool services! Thank you again!!

I set an appointment for Friday June 6, 2025. The man I spoke with had me text my name, address to…read morehim. He didn't respond back with a time. I tried calling, texting, leaving voice mails. He never responded! He also No Showed on Friday, June 6th. Since I couldn't get him to send me a time I stayed home all day just in case he showed. He never showed or called. He has still never responded.

Zero stars for this company. I reached out via text to fix my pool, only to be told they'd arrive…read moreonce parts were in, which they've now received. However, silence followed, leaving me no choice but to seek alternative help after nearly 30 days. Effective communication is crucial, and unfortunately, this company fell short. Bad for business! Edward

Danny was extrememly fast to respond to a call and spend time talking me through a situation with…read moremy chlorinator. He could have charged me a fortune for a new system or even a technician visit but instead helped me resolve the issue on my own. He is extremely knowledgable I will hire him any time I have any future pool issues.

I can't say enough good things about Christian at Sunrise Pools. We were having a drainage issue…read morethat we just couldn't figure out, and Christian took the time to come out, look everything over, and actually explain what was going on. He really knows his stuff and genuinely wanted to help. It's hard to find people who take that kind of pride in their work. I definitely recommend Christian and Sunrise Pools!

Nothing but lies and stealing your hopes and dreams. We began our project in October 2025,…read moreChristian was attentive in the beginning promising "clear communication" and quoted 6-8weeks for completion; here we are in May 2026 and still not finished and can't get in contact with him. He took ALL payment installments and hasn't completed 20K$ worth of work. We have been beyond patient and understanding, hoping he would finally finish the job and nothing. We pleaded he at least drop off our equipment (which he continued to state he "just had to pick it up") nothing...we begged he please just provide the pictures that our pool was bonded correctly for inspections...nothing. Not only are we out 20k$ to complete this with another company, we now have to go through our concrete Around the pool to prove electrical bonding was done because he didn't bother doing inspections while the project was in his hands. He's nothing but a liar and a cheat. DO NOT HIRE HIM, we are one of MANY he's done this to. Hopefully karma prevails here and Christian is held accountable for his actions.

I must compliment them on the job. First, they were the only company that even bothered to call me…read moreback, and I called several. Second, they showed up as scheduled for the first visit. Assessed the issue, corrected a portion of the issue with the proviso that they would obtain a new pump for replacement which they had in stock and would reschedule another time.. Third, scheduled the second visit, again, showed up as scheduled and completed the work. And finally, the invoice was below, quite a bit below frankly to what I had prepared for. I hope I won't need their services any time soon, but they will be the only company that I will engage in the future and they can be assured that I will recommend Aqua Squad to any of my friends.

I messaged multiple different companies regarding a hot tub repair. Most companies didn't respond…read moreto my request or had a pricey fee just to come out. Aqua Squad had amazing customer service. They worked hard to find the issue and the repair was a very reasonable price.

We were thrilled with Rusty and his team! Our old vinyl liner was faded and leaking. Rusty and his…read moreemployees (shout out to Steve and Zach!) did a fantastic job replacing the liner in a timely manner from our first call to the beautiful results. Polite, on time, thorough. Dressed in Rusty's Pool and Spa tee shirts. And our pool doesn't leak anymore!

Dunson has fixed 2 problems that "the other guy" didn't/couldn't fix…read more.. 1. the other guy tried 6 times to fix a leak on my hot tub but never succeeded 2. the other guy fixed a problem on my pool but created an even worse problem. I know now to just go straight to Dunson with any problems I have in the future.

The owners, John & Lisa are the most polite, kind people I have ever met. We were looking for a…read morehot tub and were just totally confused and lost after almost getting bit by the Home Show Spa Fly by Night salesman. We were looking at tubs that were $12,000-$19,000. We decided to take a trip to the Coast to see John and Lisa and looked at Quality tubs in a MUCH more affordable price range. I was most impressed with the fact that John works on all the tubs, so they stick to brands that he has not had to repair as much and more reliable, as a guy in Heating and Air Business this meant a LOT to me. They have a SPOTLESS clean Show room with lots of options, sizes....they even have some really cool Plug and Play ones that run on 110 wall plugs. Also, I joined several hot tub groups online and searched for the Nordic brand(only 1 of what they carry) and all the owners LOVED their Nordics and could not find any issues with them. I can't say enough about this small business and look forward to the delivery of our new tub! It was a long process to figure out what we wanted and MOST importantly decided who we wanted to do business with!!

I called Friday afternoon because I had a slow leak in the plumbing of my hot tub. James, the…read moreowner, told me he could come over on Monday morning. He does have a diagnostic fee, which I felt was very fair. James showed up exactly on time to check out my tub. He found the leak and explained my options. I picked the least expensive option, and James fixed the leak within 15 minutes! I paid only the diagnostic/service call charge. Both the quality of service and the value I received were top notch. An added bonus is that James is very personable & easygoing. Highly recommended!

We had a leak. At first the appointment was for several days out, but due to a cancellation the…read moretechnician could come out a couple of days after I called. He diagnosed and fixed it within half an hour. He explained what was the matter, and he was very professional and friendly. The price was very fair.

Early this year we had trouble locating a local business in Florence willing to resurface our large…read moregunite pool, recoat our concrete deck and replace our water slide which would now be 29 years old. The original plaster had finally worn away in numerous spots and we began to have difficulty controlling pool chemistry and experienced a couple of green algae blooms this past spring. We expanded our search area and had a couple of pool plastering companies from the Myrtle Beach area interested, with Boswell's seeming the best equipped, including being a Pebble Tec certified installer. The business owner Anthony Boswell talked and texted often through the process. We took about 3 weeks of discussion to finalize our plan which included using Pebble Tec's Pebble Sheen in Cool Blue for the new pool surfacing and the Pebble Tec Lightscapes Renaissance in Peacock for the large amount of tiling needed. Boz and crew started work about 3 weeks after we paid our deposit. The total time from work start to completion was about 8 weeks and within our expectations. Time factors included the size of the pool (60' x 18' with an attached 24' semicircular wading area), copious amounts of tile including large lane marker tile rows and four additional tile rows on the perimeter of the large wading area steps, shorter working days for the crews due to 3 hours of travel each day, several weather delays and two weeks of grinding the old deck coating and doing small repairs prior to recoating. The crews worked hard, kept the area clean, removed all waste materials and seemed to have great attitudes. We just finished the first week of the 28 day new pool startup process to optimize the Pebble Tec curing including daily brushings and daily tweaking of the new pool chemistry. The pool results are spectacular! The Pebble Sheen surface becomes a little more colorful each day as the residual plaster dust is brushed off of the aggregates. And the Peacock glass tiles - beautifully iridescent! We are in love with our pool again! This was not an inexpensive project, particularly by selecting premium materials, but the value to us is high and we are very satisfied with the end result. Kudos to Boz and his crew!! *Updated 10/21/2025 with photos.

I would not hire Boswells Pool Plastering and Restoration again…read more We spent a significant amount of money to have our pool refinished and have dealt with problems with the plaster surface for more than two years. We paid for an additional corrective treatment, went through multiple attempts to fix the problem, and have now drained and refilled the pool three times. The problem keeps returning, and the finish is noticeably less vibrant after the corrective treatments. What has been equally disappointing is how Anthony handled the problem. He became dismissive and argumentative, brushed off our concerns, and has been difficult to get responses from. He blamed water chemistry, despite our pool being professionally maintained, but never provided a technical evaluation establishing that as the cause. After more than two years, multiple corrective attempts, additional expense and considerable inconvenience, the problem is still unresolved. Our latest request for help, sent in August, has gone unanswered. Based on our experience, we cannot recommend Boswells Pool Plastering and Restoration.