Alison is an extremely intelligent professional who really takes the time to educate her clients on…read morefinancial concepts. What stood out to me the most out of all the other financial planners I've talked to is her wholistic and comprehensive approach. She covers everything from cradle to grave, including assisting with will preparation. Her service is stellar and really catered to clients' needs. She goes above and beyond to make sure we are taken cared of. At first I thought I was set with my previous financial planner, but Alison educated me on a permanent tax sheltering retirement plan that I had no idea existed! I wish someone had told me earlier! I highly recommend Alison if you're in need of financial information and even a second opinion or review of your finn

From the owner: Specializes in helping individuals, families and corporations / small businesses in cutting and…read moresheltering taxes, maximizing cash flow, saving and growing wealth, protecting from loss of income, protecting assets at time of death, and planning for passing on their legacy to future generations in a tax-efficient manner.

Super fast and friendly service. I exchanged for Japanese yen with no issues. I'd recommend it…read moreover VBCE.

Went in to get some US cash for an upcoming trip. It's a very small space right on Granville near…read moreRobson, beside the Burger King. Walked right in, no waiting. Did the exchange quickly. However, what keeps this from being 5 stars is a rather cold and unfriendly welcome. The woman behind the counter did the exchange but showed no friendliness. Also, although I checked the rate on their website before I went in, I got less than the rate quoted. I know exchange rates fluctuate but this was a very rapid drop. Also, the owner was there and walked right past us as we were leaving, but instead of acknowledging us in any way, he averted his eyes and looked at the floor. Is it just too much effort to look at your customers and say "Thanks for coming in," or similar or even just a friendly smile? We felt completely unwelcome and will go elsewhere for future currency exchanges. How you treat your customers DOES matter.

I came here the other day to sign some papers on behalf of my housing coop and although all I had…read moreto do was sign my papers and have my ID on file they were a little rude to me in requesting that I take my glasses off, in general they just came off rude for little things, it was a general mannerism and or demographic of the office environment and the type of people they work with. They did apologize which is why I am not deducting too many stars, however, it's a turn off to walk into any establishment and feel a vibe where people don't enjoy their job.

Been coming here for years, it's awesome. I've never bothered checking out a mainstream bank 'cause…read morethey have everything you need here, the staff are all super friendly and helpful. You really get the personal touch as they'll start to learn your name and get to know you personally. Plus you get to support the local economy as they support all sorts of cool business and initiatives. Support your local co-ops!!

So far my experience with them has been fantastic. I really enjoy the people as well. They…read morereacted so swiftly to my dilemma. While it is still in process, I want to give them a giant thumbs up. I feel so much better about this company than the former one we had.

Bad experience trying to assess if it's worth making a claim for my portion of our strata insurance…read moredeductible. Staff repeatedly provided incorrect information and failed to answer questions. I can't imagine what it would be like dealing with them if it was anything complicated. Agree with other 1 star reviewers -- they're nice when you're buying but not great on the other end. Wendy McCracken below says I have already spoken to other staff. Yes I have, but no-one answered these questions: 1. Why was I repeatedly asked to fill out a proof of loss form, then suddenly didn't have to? 2. I understand other factors go into premium changes. I asked to know how my premiums would be affected by one factor only -- me accepting the amount I'm entitled to for the insurance deductible. That amount is ALREADY SET and won't change when the claim is finalized. So why can't it be calculated before a claim is made? 3. Why did Rahat say the insulation we ADDED (via special levy) we was just "repairs"? If your staff can't correctly interpret basic documents, I'm not confident you could manage a more complicated claim. I'm happy to change my review if these items are addressed. Thanks!

Robert has helped me with my disability and life insurance every step of the way. Initially he sat…read morewith my wife and I, listened to what we wanted, asked questions, and then came back to us later with options that were customised to our needs. My life policy ended up being more affordable and without the exclusions that I received a previous quote from someone else. Also, as my disability and life insurance needs have changed since taking my original policies and he has been great along the way in helping us adapt to our changing needs. Laurent has also been great at helping if Robert was away. Robert is professional, polite, on-point, timely, helpful, and never pushy.

I had a meeting with Laurent Munier to acquire health and dental insurance, and it was a complete…read morewaste of time. The whole event was rushed and disorganized. He made reference to health plan charts, which he had forgotten to send prior to the meeting as preliminary reference for my options. Still, we went through the usual exploration questionnaire, through which he also took the opportunity to pitch other businesses I wasn't interested in. I had taken an hour of work for Health & Dental insurance. When the meeting ended, Laurent Munier had explained that: 1. He would send the health plan charts he'd to forgotten to send prior to meeting 2. He would send a personalized health plan according to what he had learned in the interview/meeting. 3. He would send a follow-up e-mail, as customary, with details for our next meeting. None of that happened. Still, I took the first step to send a follow-up e-mail the next day because the whole point of the meeting is of importance to me(health). No response. No one should have to chase someone around for service. Meeting with Laurent Munier was a waste of my time.

I have been working with Amanda since I was a solopreneur many years ago. As I couldn't afford a…read morelot back then, but still needed the services, she worked with my budget. As my business grew, her team was able to work with my needs and maximize my budget. They have helped me with such a variety of business needs that I don't know that my business would be in as good a shape as it is without the team at Its Your Time.

Lifesavers!!! I had to learn Quickbooks Online and being a "non-numbers" person with little to no…read morebookkeeping experience, I needed help and in a hurry. In comes It's Your Time and Marisa to the rescue. I've had a handful of sessions with Marisa and feel confident to use QBO now. She is very patient, understanding, and a great teacher. She's always been available to answer my questions. I highly recommend It's Your Time and Marisa for any bookkeeping and/or QBO training. Thank you Marisa, thank you It's Your Time!

I've been buying quite a lot of silver from their Surrey BC branch but when I sold most of them…read moreback today, they pulled a fast one on me. For some of the 1 oz Maples and other non-Maples, I was offered less than the advertised buyback price, even though when I bought them a few months ago from the same business, they charged me the same selling price regardless of whether they were Maples or not. More specifically, they bought them back at the US 1 oz round price, which was less than the Maple price. Disgusting sleight of hand antic by VBCE.

Stopped by to exchange some USD for CAD. The line stretched a bit outside, but the wait wasn't…read morebad--about 20 minutes. They could probably use an extra staff member or two, though one teller was tied up with a customer arguing about using his wife's ID. My own exchange was quick and easy. I'd definitely use them again--wait times are about the same as the Burnaby branch, and their USDCAD rates are the best I've found anywhere.

Best tax service I've ever used! Great group of people, timely and accurate returns and advice.read more

An absolute gem. We work with Kend Pattar for our corporate taxes, and are always very happy with…read morethe work provided, especially for the very reasonable fees - and she's a joy to work with, too. A strong recommendation.

This currency exchange house offers the best rates around at their convenient downtown location…read more I've called around and it beat 3 other places, including my bank. If the line appears wickedly long at first, not to worry - it moves fast. The agents provide expedient service, and they're always cheerful, happy to answer questions, and generally wish you a good trip in (destination of choice). As others have mentioned, ask for the preferred rate for best results.

This is my to go place for exchange currency. Very friendly and fast service as usual…read more They always ask what kind of bill do I want. It's better to research what for do you spend money in that foreign country. For example, nomally I don't carry big bill in Canada but in Japan, they prefer cash. So I order ¥5000 and ¥10000 bill mix (it like $50 bill and $100 bill)