I had a pleasant experience with this company as we were struggling to figure out whether my…read moreinsurance would cover my windshield replacement. Their team was both professional and patient during this. They also came right to my house to replace the windshield and did a great job. I would recommend this company to anyone in the Burlington/winooski/colchester area.

From the owner: Crash Auto Glass is a Vermont Family owned company that has been in business since 1988. We…read morespecialize in windshield replacement and windshield repairs for all makes and models, foreign and domestic. Along with windshield replacements and repairs we also replace: Black Glass Side Mirrors Vent Glass Quarter Glass Door Glass Our trained professional technicians perform services for both commercial and retail clients. We will come to your home or work place to repair or replace your auto glass. Even on those days when the weather will not permit us to take care of your auto glass outside, we have convenient locations for you to take your vehicle to for us to perform the work. Our technicians work quickly and carefully and genuinely care about doing the job right the first time.

Over 100 Dollars less than the competitors. 193.00 to replace passenger window on my Civic. Prompt…read morefriendly and saves you a BUNDLE!

Great Service! Very competitive price! Timing was Excellent! Called for an estimate because my…read morewindshield failed inspection, received on the phone estimate - took about 10 minutes, and scheduled an appointment for the next morning. Rick came early (there was a chance of rain) got to work right away in my driveway - took about an hour and a half to install - excellent job, the windshield looks great! Very professional and easy to talk to, very personable. I recommend Glass 4 Less to anyone who is looking for professional installation/repair at an affordable price and great lead time on their windshields.

Last year I had them make a trip to my home to repair a leak in my Windshield. Late last fall I…read morediscovered another leak in a different place. Because Joe did such a good job and was fair in his pricing I contacted him again in late winter just trying to get on his schedule at some point. In May he contacted me telling me when he would be in the area and that he would call. I immediately responded to him letting him know that during a specific time frame I would be unavailable. It's late July now and I have emailed him a few times hoping to get a response ..... but nothing. I'm not suggesting at all that his work is not good but communication seems to be lacking far too much.

Don't bother. They don't answer the phone or return your calls…read more I drove over to the garage and found an empty waiting room and no employees to be found. All facebook posts are over 3 years old, maybe they're going out of business.

Trevor and team are first class operation in every way!!!…read more We were stranded 1100 miles from our home in Georgia. My RV front windshield about to fall out, no exaggeration as well as my driver side window!!! Not able to move, no idea who to call, we called and the rest is history Trevor Came got everything needed to prep for repair, back like new fantastic job, fantastic team!!!! Thanks Trevor

We needed an emergency rear windshield replaced while on vacation. Their front desk woman, whose…read morename escapes me right now, set everything up very quickly and notes the emergency to the technicians. She was amazing!Then, their techs drove to the town we were in, cleaned all the glass up, replaced it and had us on our way for a five hour drive home! We cannot say enough good things about them- they literally saved us from being stranded with our small children. Thank you, thank you, thank you!!

Jason is cool as a cucumber in dealing with customers and insurance companies. The shop did a great…read morejob of installing a new windshield in a reasonable amount of time. A pleasure doing business with Windshield Works. Dave G

I had fabulous quick and safe service! Excellent customer…read morerelations- very communicative and kind. Will recommend to friends for sure! Thanks Jason 8/13/20

If I could take these professionals with me, I would. I was…read moretraveling from across the country and had the loss of one of my windows. The person answering the phone ordered the correct window and got me into their Montpelier location within 48 hours. The technician was ready when I arrived for my scheduled appointment time. He quickly got to work, showed me what was wrong with my car, and explained what was going to happen. I was out of there quickly and without any hidden costs or fees. While I hope I never need their services again, I would definitely use them if the opportunity presents itself.

I called the previous month (Nov 2021) and they gave me a quote and kept that pricing for me even a…read moremonth later. I scheduled my service (early December 2021) and they had availability within the same week. I was told to expect to take an hour but they had the entire front windshield replaced within half an hour. The glass was attached, but needed some time to settle, but they gave the ok to drive home, but to just leave the windows cracked for a bit. They have reasonable pricing for the glass and labor and the employees were really nice. I'm a little sad though since I only had the new windshield installed for about 1.5 weeks, before a dang evil rock was sent flying by a truck and cracked the windshield again. I at least know I'll be returning to replace it when I have the funds to do so again.

I had my windshield replace on July 21st which was wonderful, the problem I have is I was not…read moreinformed the work was finished. The technician left my key in my truck unattended, didn't give me a chance to inspect the work and broke the tow mirrors I just put on my truck about 2 months ago. I got an appointment set up for someone to look at the damage on Saturday July 25 between 12 and 5 but nobody showed up or called to tell me the technician apparently called out so sat home all day for nothing, called to file a complaint and discovered I was set up for an appointment for Thursday July 30th between 8 and 5 without anyone calling to tell me this so again sat home all day for yet another no call no show appointment to happen. The same technician that replaced my windshield, didn't inform me work was done, left my key in my unattended truck and broke my new mirrors has blown me off twice in the process of trying to get the damage fixed. I am beyond disappointed with the customer service and communication the Williston Vt location has so I requested to have the Rutland Vt location step in instead. Ten days I have been trying to get this problem dealt with now and really hope Rutland can be my saving grace and help finally resolve this issue. Update will be posted after my next appointment but I recommend staying away from the Williston location if you want bare minimum communication and a team that seems to care.

After sending me 3 messages in 2 days reminding me of my appointment, they didn't even show up.read more

The service was fine for the chip in my window, setting up the appointment over the phone took 17…read moreminutes! The guy on the phone was jerking around with the prices for the repair and coming to my house charges. He started out at $75.00 then put me on hold, then $60.00, put me on hold then $50.00. Started out at $19.95 for the house visit, put me on hold and said zero dollars. With tax total charge was $54.00. Don't understand why he jerked me around for so long and every time he came back on the phone he acted like he was doing me a BIG favor. Really? I've done business with the WIndsheild Doctor for many, many years and this is the first time I had to go through this crap. Totally unnecessary. I am not impressed by this at all.

Vermont chooses to salt their roads with literal salt rocks- and at the end of 2019 my windshield…read morewas hit with a salt rock and left a little rock shaped dent. I thought that I would get it filled on my next day off but to my dismay it had cracked halfway across my windshield by the time I was out of work the next day. Turns out my insurance had an incredibly high deductible so I had to get it replaced with cash out of pocket. The folks here got me in quickly and were sympathetic to my plight but I had to get the windshield replaced before I could pass inspection in February. Fast forward to today (literally 6 weeks after getting my windshield replaced) another salt boulder hit my windshield and left a little crack. I called over to get a fill immediately as to not have to repeat the last expensive ordeal and they said come on over and we can fit you in! Turns out within the 4 minutes it took me to drive there, the crack spread (thanks, winter) and thus made it unable to fill. The man working the front desk was so nice and basically gave me a "pity discount" because he saw I had just gotten it replaced there and also mentioned if I paid in cash there is an additional discount on top of that knocking off a couple hundred from my total- which is amazing. This is the benefit of going to a Vermont owned and operated place over a large conglomerate is they understand and are willing to work with you. I wasn't just another car on a list, they were kind and understanding and I will always go to them for windshield needs. I can not suggest them more highly.